Senior Enterprise Account Executive Legal and Compliance French and English speaking
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FRENCH AND ENGLISH SPEAKING
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
Key Responsibilities
- Sales Strategy and Execution:
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs, and performance metrics
- Customer Acquisition and Growth:
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue, and close new sales opportunities within assigned territory or market segment
- Upsell and cross-sell to existing customers to maximize revenue
- Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long‑term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
- Customer Engagement:
- Lead customer meetings and develop presentations for complex sales opportunities
- Understand customer business needs and challenges
- Present tailored solutions demonstrating how our products solve specific problems
- Conduct regular business reviews to ensure alignment with customer goals
- Collaboration with Internal Teams:
- Work closely with solution consultants to develop tailored solutions
- Coordinate with professional services for timely implementation
- Partner with Partnerships & Alliances team for growth and strategic account planning
- Provide customer feedback to inform product development and marketing strategies
Required Qualifications
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales in the software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
Preferred Qualifications
- MBA or relevant advanced degree
- Experience in AI or machine learning industry
- Proven success in managing enterprise-level accounts
- Track record of developing and nurturing partner relationships
Key Success Measures
- Sales performance (quota achievement, revenue growth, win rate)
- Customer relationship management (satisfaction scores, retention rates, NPS)
- Operational efficiency (productivity, forecast accuracy, pipeline coverage)
- Identifies the best channel for engagement with customers, Support in developing and executing territory growth strategies
- Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
- Utilize an automated and insight-driven Salesforce workflow to progress deals: Nurturing opportunities and moving more complex sales to close, i.e. New customer acquisition and existing ‘non-named’ account incremental sales
- Understands specific customer archetypes and needs which are most prevalent within the subsegment and territory
- Utilizes consultative selling approach to identify customer's needs and growth plans, may suggest a product road map and transition to close of sale.
- Refer to the Role Descriptions and Career Path Progression document for specific years of experience and Education
- Experience in consultative selling environment and a consistent track record of successful sales performance are preferred.
What’s in it For You?
- Hybrid Work Model: We’ve adopted a flexible hybrid working environment