Cluster Revenue Manager

Company Description

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MAMA ?

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion:

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

Would you like tojoin us and contributeto writing the story of 2Mama Shelter properties in Europe?

THEMISSION?

Welcome to Mama Shelter, where the numbers are as essential as the vibesAs our ClusterRevenue Manager,you’llbe in control of yourroomincome,and with you, every room sold is a win, and every euro counts double.

Here’swhatyou’llbe responsible for:

• RevenueStrategy & Optimisation

You develop and implement revenue strategyhand in hand with the General Manager and brand guidelines,anticipatingmarketmovementslike a chess player.You goal?To maximise revenue whilemaintaininga smart commercial balance.Trend discrepancies?You spot them before anyone else does.

• Process & Tool Management

Revenue management tools (RMS, PMS) hold no secrets for you.You train teams, guarantee data quality, and transformevery analysis into powerful decisions. Here, the figuresdon’tlie – they inspire.

• Market & Competition Analysis

You scrutinise thecompetition, adjust prices with finesse, and evaluate contracts like an expert.Your radar is always on: a new trend? An opportunity? Youtake action.

• Forecasts and Recommendations

Your forecasts are not guesswork – they are roadmaps.You optimise distribution channels, analyse indicators (RevPar, market share)and propose agile adjustments to stay ahead of the game.

• Leadership & Team Management

Managing your Reservation Team, you motivate,trainand unite. Your mission? To make every customerinteraction a memorable experience, while achieving – and exceeding – targets.

• Compliance & Standards

Rigour and creativity arenot incompatible. You ensure that procedures are followed, while innovating to keep Mama Shelter unique.

Qualifications

MADE FOR YOU? ONLY IF…

• Your leadership isas sharp as your analytical mind – youdon’tjust follow trends; youanticipateand shape them.

• When it comes to reservations and distribution systems (TARS, PMS, IDEAS, Opera Cloud...), we can sayyou’refluent.

• Yourorganisationalskills? Legendary Your communication?Crystal clear

• You could have been a chess grandmaster - calculatingrisks, spotting opportunities, and always keeping the big picture in mind.

• Your Excel spreadsheets and reportsare your type of modern art.

• You’refluent in French and English, because Mama is all around the world. If youalso speakPortuguese, itwould be an advantage.

YOUR LITTLEEXTRAS:

• You’realways one step ahead, and like Dr. Strange,you’llknow exactly when THE perfect opportunity strikes

• Youhave a knack for tech– yoursystems arebasically yourpersonal Jarvis

• Teamwork is at the heart of your success.

Additional Information

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