Solutions Engineer

Il y a 1 jour

Paris, Île-de-France VirtualBrowser Temps plein

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With strong commercial momentum and growing international ambitions, we are looking for a Solutions Engineer to strengthen our technical and commercial execution.


YOUR MISSION

As a Solutions Engineer, you will operate at the intersection of technology, pre-sales and business development.


Your mission will be to drive customer Proofs of Concept (POCs) to success, accelerate commercial conversion and develop our partners' technical expertise and autonomy.


YOUR KEY RESPONSIBILITIES
CUSTOMER POC MANAGEMENT

  • Work closely with the Sales team to gather relevant information following initial customer qualification.
  • Investigate technical requirements and gain a deep understanding of customers' IT environments, infrastructure and security constraints.
  • Define POC scope, measurable success criteria and key milestones with customers.
  • Assess POC readiness, identify missing information and determine the appropriate launch timing.
  • Coordinate internal and customer-side technical stakeholders to anticipate and resolve potential blockers.
  • Ensure POCs progress according to agreed timelines and objectives.
  • Prepare and coordinate the technical handover following contract signature.
  • Contribute to the continuous improvement of POC and implementation methodologies.

DRIVE POC SUCCESS AND BUSINESS CONVERSION

  • Maintain strong engagement throughout the POC and ensure active participation and alignment among key stakeholders.
  • Work closely with Sales to define next steps and drive opportunities towards a positive business decision.
  • Identify opportunities to strengthen the business case and address technical or business concerns that could impact the customer's decision.
  • Monitor POC success rates, analyze outcomes and identify opportunities to improve commercial conversion.

PARTNER TECHNICAL ENABLEMENT

  • Share best practices for technical qualification, product demonstrations and POC scoping.
  • Provide technical mentoring and help partners become increasingly autonomous.
  • Create and maintain pre-sales enablement materials, including technical guides, FAQs, playbooks, demo environments and demonstration scenarios.
  • Help partners understand typical architectures and integration options so they can independently assess project feasibility.
  • Build and animate a technical partner community by sharing best practices, product updates and field feedback.
  • Relay recurring partner feedback to Product teams to contribute to product improvements.

THE PROFILE WE ARE LOOKING FOR

We are looking for a technically minded professional with strong business acumen, excellent communication skills and a genuine customer-oriented mindset.


You combine technical expertise with commercial awareness and enjoy working at the intersection of technology, customer engagement and business development.


KEY QUALIFICATIONS AND SKILLS

  • Technical background: Engineering degree or equivalent technical experience, ideally in IT infrastructure, networking, cybersecurity, cloud technologies or SaaS.
  • Business acumen: Strong understanding of business challenges and the ability to connect technical solutions to customer needs and business outcomes.
  • Customer-facing experience: Comfortable interacting with customers, understanding their technical environments, presenting solutions and building trusted relationships.
  • Project management: Ability to manage multiple customer projects, coordinate stakeholders and drive initiatives through to successful completion.
  • Communication skills: Able to explain complex technical concepts clearly to both technical and business audiences.
  • Partner mindset: Enjoys sharing knowledge, mentoring others and developing partners' technical expertise.
  • Results-driven: Takes ownership, demonstrates initiative and is motivated by measurable outcomes, particularly POC success and commercial conversion.

PERSONAL ATTRIBUTES

  • Curious, proactive and solution-oriented.
  • Strong interpersonal and relationship-building skills.
  • Comfortable working autonomously in a fast-paced environment.
  • Collaborative, pragmatic and adaptable.
  • Equally comfortable discussing technical architectures and business challenges.

RELEVANT BACKGROUN