Global Capacity

Il y a 2 jours

Paris, Île-de-France Qonto Temps plein

Qonto in Paris seeks a Lead Workforce Manager to own the global capacity planning framework across all Ops factories.

Ce poste vous intéresse ? Vous trouverez toutes les informations pertinentes dans la description ci-dessous.

You will design the model, set forecasting cadence, and direct rollout while overseeing BPO relationships at a strategic and contractual level.

You will lead a hands-on build-and-run approach, align factory WFM analysts, and drive optimization of internal vs.

BPO capacity to balance workload with cost efficiency. xuezdbg

French and English fluency is required.