Housekeeping Supervisor Winter 23/24

We employ up to 80 staff each season which gives Alpine Elements a unique advantage in offering the chance to work summer or winter and, if visa restrictions allow, back-to-back seasonal opportunities. With a variety of positions available, we are the perfect company to choose whether you are looking for a career progression or a one-off seasonal experience.

We are an active company, and we whole heartedly encourage our staff to get involved in mountain activities. Regardless of whether you are new to a sport, or a seasoned pro, we are confident you will find a home in France. We offer an encouraging environment for all levels of experience in a company where we actively look to promote from within.

Our recruitment process is designed to see the person behind the CV. Our personal approach enables us to achieve your goal of working a season, and making the most of that season, whilst delivering excellent guest service. We are looking for passionate applicants who can balance a demanding position whilst maintaining a good work/life balance.
- Together we will ensure you will find & be in your element._

**Position**:
The housekeeping supervisor works closely with a team of hotel assistants to deliver the highest levels of cleanliness throughout the property. You will oversee and manage a small team to ensure guest bedrooms, bathrooms, corridors, and all public and back of house areas of the hotel are consistently clean and tidy. You will help ensure that the hotel meets the company’s high targets for guest reviews and feedback. You will be instrumental in creating an inviting, relaxing atmosphere, and promoting staff efficiency. This is a hands-on role; both performing and supervising a high standard of cleanliness whilst creating the optimum environment for both staff and guests.

**Requirements**:
**Customer Focus**
- To ensure that the guests' expectations are consistently exceeded.
- To monitor and deliver high standards throughout the hotel and pay good attention to the small details that have a big impact on a guest’s holiday.

**Operational**
- To assist the hotel and assistant manager in ensuring the smooth day-to-day running of company standards, specifically with regards to the cleanliness throughout the hotel.
- To complete weekly accounts and stock takes for housekeeping supplies and set deadlines using this information to ensure that all budgets and targets are being met.
- To Provide staff motivation and development throughout the season where needed.
- Organize and plan arrival days so your team can complete tasks and jobs to ensure guests have a smooth check-in with no delays.
- To develop and maintain relationships with all suppliers.

**What we are looking for -**

Team player and confident leader.

Motivated to provide excellent customer service.

The ability to manage workload by themselves and delegate to the team where appropriate.

Adaptable people who have a flexible attitude towards work.

Clear communication skills.

Ability to prioritise and plan.

Experience handling complaints, ability to think outside the box to resolve issues.

Excellent attention to detail and high standards.

**Requirements of the role -**

Previous experience in housekeeping is essential.

People/ team management / supervisory experience is essential.

**Other information**:
**Salary and Package benefits**

35 hours a week working hours which include a great work life balance. Full training and development available with great career progression opportunities.

Salary is competitive, uniform is provided, and staff meals are included within the working shifts. Accommodation and assistance to obtain a visa (UK only) can be provided as optional extras if needed.