Restaurant Supervisor Winter 23/24
Il y a 5 mois
We employ up to 80 staff each season which gives Alpine Elements a unique advantage in offering the chance to work summer or winter and, if visa restrictions allow, back-to-back seasonal opportunities. With a variety of positions available, we are the perfect company to choose whether you are looking for a career progression or a one-off seasonal experience.
We are an active company, and we whole heartedly encourage our staff to get involved in mountain activities. Regardless of whether you are new to a sport, or a seasoned pro, we are confident you will find a home in France. We offer an encouraging environment for all levels of experience in a company where we actively look to promote from within.
Our recruitment process is designed to see the person behind the CV. Our personal approach enables us to achieve your goal of working a season, and making the most of that season, whilst delivering excellent guest service. We are looking for passionate applicants who can balance a demanding position whilst maintaining a good work/life balance.
- Together we will ensure you will find & be in your element._
**Position**:
The restaurant supervisor works closely with all departments front and back of house to deliver excellent customer service and seamless delivery of all meals, including afternoon tea. You will oversee, manage, develop, and inspire the hotel team, working closely with the chefs during service to manage the transition from kitchen to table, ensuring that the hotel staff are always performing to the best of their ability. You will ensure that the hotel always not only meets but exceeds company standards whether that be efficiency of service, cleanliness or creating an inviting and relaxing atmosphere. You will be a prominent figure in the hotel front of house to our guests, where you will be readily available to help with any questions and queries, they may have.
**Requirements**:
**Customer Focus**
- To ensure that the Hotels guests’ expectations are always exceeded.
- Motivate and train a team to deliver an excellent, high-end service for our guests.
- Communicate with guests and identify ways to improve service that is tailored to individual guests.
**Operational**
- To assist the Hotel Management in ensuring the smooth running of the hotel to company standards, specifically with regards to the restaurant and restaurant service.
- Completing relevant weekly accounts and some to set deadlines using this information to ensure that all budgets and targets are being met.
- Train and develop the hotel team with regards to the restaurant area through motivation, coaching and performance management throughout the season.
**What we are looking for -**
Team player and confident leader.
Motivated to provide excellent customer service.
The ability to manage workload by themselves and delegate to the team where appropriate.
Adaptable people who are willing to work long hours and have a flexible attitude towards work.
Clear communication skills.
Ability to prioritise and plan.
Experience handling complaints, ability to think outside the box to resolve issues.
**Requirements of the role -**
Previous F&B supervisory experience
Managing a department within an F&B function and Staff Training highly desirable
**Other information**:
**Salary and Package benefits**
35 hours a week working hours with great work life balance. Full training and development available with great career progression opportunities.
Salary is competitive, uniform is provided, and staff meals are included within the working shifts. Accommodation and assistance to obtain a visa (UK only) can be provided as optional extras.
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