Clinical Application Engineer Focus Training
il y a 22 heures
**_Focus Training_**:
- Damae Medical offers you the opportunity to join the
- **Applications Team**, to take part in the education of customers and to promote new solutions developed by the company.
- Your mission will be to make the market aware of this new product in order to favor the market entry of Damae Medical. You will also be responsible for training them in the use of deepLive solutions, creating and maintaining the network of leads and customers. You will follow the clinical validation studies and participate in the continuous improvement of products and services associated with deepLive.
- In this context, you will be required to make
- **regular international trips**.
- What will you do?- **Market education & customer support**:
- Install and implement devices for new customers, conduct initial training
- Manage customer complaints and provide timely technical support
- Participe to the creation of training programs and materials for customer-users
- Organize events and workshops to educate, train and retain future customers
- **Follow-up on clinical studies involving deepLive**:
- Follow up on clinical studies conducted with partner hospital centers, for product validation o Manage product evaluation studies with dermo-cosmetic or pharmaceutical partners o Work with physicians to enhance and communicate study results
- Work with the Data team to structure the databases, participate in the labeling and testing campaigns and validation of solutions based on Artificial Intelligence
- Participate in the reflections around the deployment of service activities: management and treatment of customer returns, correction of failures, management of maintenance interventions - Continuously collect the Voice of Customers and provide feedbacks from the field**LINK TO THE JOB DESCRIPTION**:
N°22 004
**CDI - Permanent contract - ASAP**:
Medical imaging / Biological skills or experience
Strong technical skills
Project management skills
Pragmatism and team spirit
Easy communication
Relationship building
Customer-oriented
**Location**:
DAMAE Medical
14 rue Sthrau
75013 Paris
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