Customer Success Manager

Il y a 5 mois


Annecy, France Blue Estate Agency Temps plein

**OFFRE D’EMPLOI Costumer Success H/F**

Qui sommes-nous ?
- Blue Estate est une entreprise à l’esprit startup, jeune, dynamique, implantée dans la région et composée d’une équipe de professionnels issus de l’immobilier, de l’hôtellerie de luxe et du secteur du yachting._
- Disposant d’une collection de biens de prestige, de notre propre parc immobilier ou de mandats de gestion externes exclusif, nous sommes spécialisés dans la location courte durée avec services de conciergerie et para-hôteliers._

⚡️ Nos ambitions ?
Voir haut, voir loin.
- 1. Développer de nouveaux projets audacieux et grandir ensemble _
- 2. Continuer d’être une entreprise disponible, à l’écoute et agile _
- 3. Être un acteur de l’économie locale grâce à nos savoir-faire de qualité _
- 4. Faire grandir vos ambitions_

Pourquoi nous recrutons ?

Nous sommes à la recherche d’un Customer Succes H/F
Au cœur des enjeux de l’agence, ta mission est d’accompagner le client et de devenir le contact privilégié.

Tes missions:

- Gérer le portefeuille client de l’entreprise
- Assurer le développement de la clientèle
- Gérer les réclamations des clients et répondre à leurs besoins
- Élaborer une stratégie de fidélisation client
- Proposer des pistes d’amélioration aux clients pour améliorer leur satisfaction (up-selling ou cross-selling)
- Suivre le plan d’action et analyser les résultats et KPI

Ce qui t’attend si tu nous rejoins ?
- Flexibilité sur les horaires
- Un quotidien avec une équipe conviviale, bienveillante et optimiste
- Des locaux où il fait bon vivre
- De formation supérieur niveau BAC +3 (de formation commerciale)
- Tu disposes de 3 - 5 ans d’expériences minimum en Commerce/suivis de client.
- Tu as déjà réalisé des RDV terrain, et tu es à l’aise avec la prospection et effectuer un certain volume de calls ne te fais pas peur ?
- Tu as le goût du challenge et de la satisfaction client ?
- Tu maîtrise l’Anglais ?

✨Déroulement des entretiens / Déroulement du recrutement
- Premier entretien avec Mathilde, la RRH. Le but est, d’un côté, d’en savoir plus sur toi, et de l’autre, que nous puissions t’en dire plus sur nos journées chez Blue Estate.
- Entretien avec Clarisse, Head of sales pour rentrer dans le vif du sujet et parler métier

Si tu es notre pépite : On t’attend :)

Type d'emploi : Temps plein, CDI

Rémunération : à partir de 40 000,00€ par an

Avantages:

- Prise en charge du transport quotidien

Programmation:

- Disponible le week-end
- Du lundi au vendredi

Types de primes et de gratifications:

- Heures supplémentaires majorées

Lieu du poste : En présentiel


  • Customer Success Manager

    Il y a 6 mois


    Annecy, France Win Sport School Temps plein

    **Customer Success Manager H/F en Stage**: **Référence**: **Domaine**:Bachelor Management du Sport**: **Type de poste**: Customer Success Manager**: **Type de contrat**:Stage**: **Secteur**:Sport**: **Localisation**:Annecy****: 2021-11-10 WIN Sport School Annecy recherche, pour une entreprise partenaire, un **Customer Success Manager H/F** en stage. Vous...

  • Customer Success Manager

    Il y a 5 mois


    Annecy, France SAS Webmecanik Temps plein

    Webmecanik Automation est un outil pure player de marketing automation basé sur une technologie open source. Il s’adresse à toutes les équipes marketing et permet à plus de 400 marques BtoB et BtoC de gérer la relation multicanal de façon personnalisée et automatisée. Webmecanik est aujourd’hui disponible dans plus de 11 pays et traduit en 23...


  • Annecy, France ATOUT EMPLOI Temps plein

    **À propos de nous** Atout, agence d'emploi implantée à Annecy depuis plus de 30 ans met à votre service son professionnalisme tant sur l'activité du travail temporaire que sur le recrutement CDD/ CDI. Agence généraliste, nous travaillons dans tous les secteurs d'activités, tels que l'hôtellerie restauration, la grande distribution, la logistique,...


  • Annecy, Auvergne-Rhône-Alpes, France Vitalis Médical Chambéry Temps plein

    About the Role:Customer Service Representative is a key position in our organization, responsible for supporting and resolving customer issues. This role requires strong communication skills, a patient demeanor, and a commitment to providing excellent service.Responsibilities:* Respond to customer inquiries and resolve issues in a timely and professional...

  • Assistant Store Manager

    il y a 3 semaines


    Annecy, Auvergne-Rhône-Alpes, France Work In Progress Textilhandels GmbH Temps plein

    Carhartt WIP, part of WIP Trading AG, is a family-owned business group that started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s.The company has developed its own collections based on workwear originals and aims to continuously progress and evolve without losing sight of its origins.We are currently...

  • Project Manager

    Il y a 6 mois


    Annecy, France ALVEST EQUIPMENT SERVICES Temps plein

    **About us**: Alvest Equipment Services (AES) offers a complete range of excellent service for ground handling equipment in the airport environment. These services include equipment rental (short or long term), fleet management and equipment sharing, maintenance services, refurbishment and sale of used equipment. as well as tailor-made advice. AES is an...

  • Project Manager

    Il y a 6 mois


    Annecy, France ALVEST EQUIPMENT SERVICES Temps plein

    **A propos**: Alvest Equipment Services (AES) offers a complete range of excellent service for ground handling equipment in the airport environment. These services include equipment rental (short or long term), fleet management and equipment sharing, maintenance services, refurbishment and sale of used equipment. as well as tailor-made advice. AES is an...

  • Sales Account Manager

    Il y a 6 mois


    Annecy, France Allegro MicroSystems Temps plein

    The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...

  • Customer Care Specialist

    Il y a 3 mois


    Annecy, France In&motion Temps plein

    Le monde est en perpétuel mouvement. Le futur est imprévisible. In&motion contribue à **favoriser les déplacements et la pratique de sports** en développant des **technologies airbags révolutionnaires** dont le but est de **réduire les blessures en cas d’accident**. Depuis sa création en **2014**, In&motion a développé une gamme de produits...

  • Customer Care Specialist

    il y a 2 semaines


    Annecy, France In&motion Temps plein

    Le monde est en perpétuel mouvement. Le futur est imprévisible. In&motion contribue à **favoriser les déplacements et la pratique de sports** en développant des **technologies airbags révolutionnaires** dont le but est de **réduire les blessures en cas d’accident**. Depuis sa création en **2014**, In&motion a développé une gamme de produits...

  • Operations Manager

    il y a 4 semaines


    Annecy, Auvergne-Rhône-Alpes, France ATOUTAnnecy Temps plein

    Operations Manager - Logistics and Supply ChainWe are seeking an experienced Operations Manager to oversee our logistics and supply chain operations. As a key member of our team, you will be responsible for ensuring the efficient movement of goods and materials from supplier to customer.Plan, coordinate, and execute logistics and supply chain operations to...


  • Annecy, Auvergne-Rhône-Alpes, France Work In Progress Textilhandels GmbH Temps plein

    About Carhartt WIPCarhartt WIP is a part of the WIP Trading AG, a family-owned business group that started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it has developed its own collections based on workwear originals.Our company aims to continuously progress and evolve, without ever losing...

  • Assistant Store Manager

    il y a 3 semaines


    Annecy, Auvergne-Rhône-Alpes, France Work In Progress Textilhandels GmbH Temps plein

    Carhartt WIP is a family-owned business group that has been developing its own collections based on workwear originals since the early 1990s. As part of the WIP Trading AG, we aim to continuously progress and evolve, while maintaining our origins. We are looking for an Assistant Store Manager to join our team in Annecy, France.Key ResponsibilitiesAssist the...

  • Desktop Support Engineer

    Il y a 6 mois


    Annecy, France A&O IT Group Ltd Temps plein

    **Our next IT Support Engineer hero?** Join our global team of over 1,000 engineer support heroes, and work with some of the worlds leading brands, from high-street giants to energy multinationals and financial institutions. Not only will you be working alongside a highly experienced and dedicated project team, but you will also have an opportunity to gain...


  • Annecy, France Tecnica Group Temps plein

    Sport is emotion in action. Tecnica Group produces the best products to enjoy the best performance in winter & outdoor sports. Authentic premium brands in all the product categories with a clear brand separation for content and identity in all customer touch points. We are a team of 3150+ employees working in 10 countries across Europe, North America, and...

  • Key Account Manager

    il y a 4 semaines


    Annecy, Auvergne-Rhône-Alpes, France Les Experts de l'Emploi Temps plein

    About the Role:We are seeking a highly motivated individual to join our sales team as a Key Account Manager. The successful candidate will be responsible for managing our most valuable client relationships, identifying new business opportunities, and driving revenue growth.Responsibilities:Develop and execute sales strategies to meet or exceed sales...


  • Annecy, France Work In Progress Textilhandels GmbH Temps plein

    Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its...


  • Annecy, France Work In Progress Textilhandels GmbH Temps plein

    Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its...


  • Annecy, France Work In Progress Textilhandels GmbH Temps plein

    Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its...


  • Annecy, France Salomon Temps plein

    **Company Description** Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson. “The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion...