Seppic - Cdd -technical & Customer Support Manager

il y a 3 semaines


La GarenneColombes, France Air Liquide Temps plein

Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all.

Joining Seppic means notably:

- Following a complete integration process: personalized onboarding, presentations of activities (CSR, marketing, operations, sales,...), mentoring, close HR follow-up, discovery report,...
- Be part of a multicultural company where many different jobs and solid expertise are combined, allowing for professional growth and offering great career opportunities in France and abroad.

**How will you CONTRIBUTE and GROW?
Seppic continues to grow and develop in the pharmaceutical markets by offering to its customers innovative, high quality formulation solutions for all routes of administration. To support its global development in the pharmaceutical and nutrition markets, and continue to support its customers throughout their product development lifecycle, Seppic is recruiting a Technical & Customer Support Manager - Oral Forms.

Within the Seppic Global Marketing Department, and reporting to the Marketing head of the pharmacy and dermopharmacy activity; you will join the Marketing team dedicated to our range of pharmaceutical ingredients. You will be more specifically in charge of the technical and customer support for our range of oral forms and work in strong collaboration with product managers and internal technical teams dedicated to pharmaceutical and nutraceutical formulations.

In the role, you will be a key player to provide technical assistance and customer support for your range of oral products in the domain of pharmaceutical and nutrition activity through the following missions:

- Maintain close collaboration with sales teams: marketing and technical support, training of sales teams, accompaniment to customer meetings, etc.
- Follow-up/steering of key customer technical projects, interfacing with Research & Innovation and customer technical support departments.
- Providing support on the coating process: parameters optimization, new equipment use, troubleshooting issues.
- Be proactive recommending solutions to our customers coming across formulation issues
- Support R&I teams for on site technical assistance on projects with Seppic products (lab, pilot or industrial scale).
- Create marketing / technical documents like process / formulation troubleshooting charts, excipient selection guide / formulation advice, process videos, scientific articles etc.
- Work closely with internal teams to organize technical training programs for customers.

A word from the manager: "If you are familiar with different challenges of oral solid dosage forms and feel confident in your technical skills, the position offers you the opportunity to leverage your expertise and help customers in their new developments. Join our team to be part of a passionate healthcare marketing team and to contribute to the development of this great activity.”

**Are you a MATCH?
Graduated with a Master/Engineer degree of Sciences, Chemistry, Food sciences, you master tablet-coating process and know about the other dry form processes (direct compression, granulation, etc).
- 1-2 years experience in galenic of oral solid dosage forms
- Strong interpersonal skills, collaborative spirit and team spirit, excellent communication skills
- Fluent in French and English (written and spoken)
- Strongly results oriented and customer driven
- Adaptable, organized and sense of responsibility
- Highly analytical and proactive with strong problem solving skills
- Curiosity, creativity and openness

Position based in Paris. Travels within France and / or the EU (accounting for 20-30% of the time).

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.



  • Colombes, France Air Liquide Temps plein

    Descriptif de l'entité et de l'activité Filiale d'Air Liquide, société d'Air Liquide Healthcare, Seppic (www.seppic.com) développe, fabrique et commercialise depuis 80 ans une large gamme d'ingrédients innovants entrant dans la composition des produits cosmétiques, pharmaceutiques, nutraceutiques et vétérinaires. Seppic combine de multiples...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...

  • Technical Support Specialist

    il y a 3 semaines


    Colombes, Île-de-France Copeland Temps plein

    Technical Support Engineer RoleAre you passionate about providing exceptional support to customers and helping them achieve their goals? Do you thrive in a dynamic environment where no two days are the same? We're seeking a skilled Technical Support Engineer to join our team at Copeland.Key Responsibilities:Resolve technical issues for customers across...

  • Technical Support Specialist

    il y a 4 semaines


    Colombes, Île-de-France Copeland Temps plein

    At Copeland, we're seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in ensuring the success of our customers by providing deep technical knowledge of our products, platforms, and systems.Key Responsibilities:Resolve Technical Issues:Resolve customers' technical issues across...

  • Technical Support Engineer

    il y a 4 semaines


    Colombes, France Emerson Temps plein

    Are you excited by helping fellow engineers and scientists solve tomorrow’s grand challenges? Do you live for that “aha!” moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with fellow engineers about troubleshooting steps? Is having a diverse range of...

  • Technical Account Manager

    il y a 2 semaines


    Colombes, Île-de-France Oracle Temps plein

    Unlock Customer Success with OracleAt Oracle, we're committed to helping customers achieve their goals through innovative solutions and exceptional service. As a Technical Account Manager, you'll play a crucial role in delivering value to our customers, ensuring their success, and driving business outcomes.Key Responsibilities:Develop and manage Oracle...


  • Mantes-la-Jolie, France Linxens Temps plein

    The evolution of technology across the security and identity markets is both deep and never-ending. This is why Linxens ceaselessly invents new technical solutions and has a continuous-improvement program in place at all levels of the company. Working for Linxens means having the chance to be a part of this innovation! At Linxens, our employees’ know-how...

  • Technical Account Associate

    il y a 3 semaines


    Colombes, Île-de-France Oracle Temps plein

    Unlock Your Potential with OracleAs a Technical Account Associate, you will play a vital role in helping our customers achieve their business goals through the effective use of Oracle's products and services.Your Key Responsibilities:Manage and develop customer relationships to maximize the use of Oracle services.Work closely with customers to understand...

  • Technical Sales Specialist

    il y a 4 semaines


    Colombes, Île-de-France Clarios Temps plein

    About the Role:We are seeking a highly skilled Technical Sales Representative to join our team at Clarios. As a Technical Sales Representative, you will be responsible for creating business opportunities to support and promote our Brand toward Clarios' independent aftermarket potential and existing customers on all aspects of vehicle batteries and car...


  • Saint-Jean-de-la-Ruelle, France Telemis Temps plein

    **As a Technical Support, you will have several roles**: - Handling customer support requests - Following up customer requests remotely - Installing and updating our software. **This job would suit you if you enjoy**: - Solving technical problems and helping people - Digging deep to find a solution, with the help of your teammates - Constantly learning...

  • Technical Account Associate

    il y a 4 semaines


    Colombes, Île-de-France Oracle Temps plein

    Unlock Your Potential with OracleAt Oracle, we're committed to helping our customers succeed in a rapidly changing world. As a Technical Account Associate, you'll play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and manage customer relationships to maximize the value of Oracle...

  • Technical Sales Representative

    il y a 4 semaines


    Colombes, Île-de-France Clarios Temps plein

    About the Role:We are seeking a highly skilled Technical Sales Representative to join our team at Clarios. As a key member of our sales team, you will be responsible for creating business opportunities to support and promote our brand towards Clarios' independent aftermarket potential and existing customers on all aspects of vehicle batteries and car...


  • Colombes, France Clarios Temps plein

    Join the world leader in advanced energy storage solutions and be part of the success story of VARTA®!_ At Clarios , we’re powering today, into tomorrow. Your contribution: As a (Sr.) Technical Sales Representative (M/F/d) you will create business opportunities to support and promote our Brand toward Clarios’ independent aftermarket potential and...

  • Technical Sales Engineer

    il y a 4 semaines


    Colombes, Île-de-France Copeland Temps plein

    The Technical Sales Engineer role at Copeland is designed for early engineers who want to develop careers in technical sales, applications engineering, and technical marketing. You will benefit from extensive training programs, including training on NI products and related technologies, our sales process, public speaking, instructor skills, and on our...


  • La Cayenne de Seudre, Nouvelle-Aquitaine, France Snaphunt Temps plein

    The OpportunityWe are seeking a skilled Technical Customer Success Specialist to join our team. As a Technical Customer Success Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.The RoleCommunicate with customers and troubleshoot technical issues via live chat and tickets in a timely...

  • Customer Executive

    Il y a 6 mois


    Colombes, France Alight Temps plein

    Working collaboratively alongside the Account Leadership and Service Delivery teams, **your primary responsibilities will include**: - Oversee and manage end-to-end delivery of the services for the assigned customer accounts - including technology related activities during client implementation, support, maintenance and enhancements - Customer...

  • Technical Sales Engineer

    il y a 4 semaines


    Colombes, Île-de-France Copeland Temps plein

    The Sales and Marketing Development Engineer role at Copeland is designed for early engineers who want to develop careers in technical sales, applications engineering, and technical marketing. You will benefit from extensive training programs, including training on NI products and related technologies, our sales process, public speaking, instructor skills,...