SEPPIC - CDD -Technical & Customer Support Manager - Oral Forms

il y a 2 jours


Colombes HautsdeSeine, France Air Liquide Temps plein
Descriptif de l'entité et de l'activité

Filiale d'Air Liquide, société d'Air Liquide Healthcare, Seppic ( développe, fabrique et commercialise depuis 80 ans une large gamme d'ingrédients innovants entrant dans la composition des produits cosmétiques, pharmaceutiques, nutraceutiques et vétérinaires. Seppic combine de multiples expertises dans les domaines des polymères, tensioactifs et technologies d'émulsion, ingrédients actifs, biologie, immunologie, formulation, chimie verte, extraction et biotechnologies.

Alliant le dynamisme d'une entreprise internationale à taille humaine et la solidité d'un grand groupe, Seppic forme, à travers le monde, une équipe de près de 880 femmes et hommes talentueux et passionnés par ce qu'ils font chaque jour, au service de leurs clients et de la santé, du bien-être et de la beauté de tous.

Rejoindre Seppic c'est :

- Suivre un parcours d'intégration complet : Onboarding personnalisé, présentations des activités (RSE, marketing, opérations, ventes, ...), parrainage, suivi RH de proximité, rapport d'étonnement, ...

- Intégrer une entreprise multiculturelle où se mêlent de nombreux métiers et de solides expertises, permettant de grandir professionnellement et offrant de belles perspectives de carrières en France et à l'international

- Des avantages salariaux attractifs et stimulants (*) : un variable sur objectifs, une prime de participation/intéressement avec abondement, une mutuelle avantageuse, un CSE, des dispositifs favorisant la mobilité douce et deux jours de télétravail pour les postes éligibles

(*) : hors stages

Quelle sera votre contribution et comment vous épanouir dans ce poste ?

Seppic continues to grow and develop in the pharmaceutical markets by offering to its customers innovative, high quality formulation solutions for all routes of administration. To support its global development in the pharmaceutical and nutrition markets, and continue to support its customers throughout their product development lifecycle, Seppic is recruiting a Technical & Customer Support Manager - Oral Forms.

Within the Seppic Global Marketing Department, and reporting to the Marketing head of the pharmacy and dermopharmacy activity; you will join the Marketing team dedicated to our range of pharmaceutical ingredients. You will be more specifically in charge of the technical and customer support for our range of oral forms and work in strong collaboration with product managers and internal technical teams dedicated to pharmaceutical and nutraceutical formulations.

In the role, you will be a key player to provide technical assistance and customer support for your range of oral products in the domain of pharmaceutical and nutrition activity through the following missions:

  • Maintain close collaboration with sales teams: marketing and technical support, training of sales teams, accompaniment to customer meetings, etc.
  • Follow-up/steering of key customer technical projects, interfacing with Research & Innovation and customer technical support departments.
  • In close collaboration with R&I teams, coordinate the coating trials performed for our customers at our application lab in Castres and actively participate in the realization of some of the coating trials.
  • Providing support on the coating process: parameters optimization, new equipment use, troubleshooting issues.
  • Be proactive recommending solutions to our customers coming across formulation issues
  • Support R&I teams for on site technical assistance on projects with Seppic products (lab, pilot or industrial scale).
  • Create marketing / technical documents like process / formulation troubleshooting charts, excipient selection guide / formulation advice, process videos, scientific articles etc.
  • Work closely with internal teams to organize technical training programs for customers.
A word from the manager: "If you are familiar with different challenges of oral solid dosage forms and feel confident in your technical skills, the position offers you the opportunity to leverage your expertise and help customers in their new developments. Join our team to be part of a passionate healthcare marketing team and to contribute to the development of this great activity."

Etes-vous LA personne faite pour ce poste ?

Graduated with a Master/Engineer degree of Sciences, Chemistry, Food sciences, you master tablet-coating process and know about the other dry form processes (direct compression, granulation, etc).
  • 1-2 years experience in galenic of oral solid dosage forms
  • Strong interpersonal skills, collaborative spirit and team spirit, excellent communication skills
  • Fluent in French and English (written and spoken)
  • Strongly results oriented and customer driven
  • Adaptable, organized and sense of responsibility
  • Highly analytical and proactive with strong problem solving skills
  • Curiosity, creativity and openness
Position based in Paris. Travels within France and / or the EU (accounting for 20-30% of the time).

Nos différences font notre performance

Chez Air Liquide, nous nous engageons à créer un environnement de travail collaboratif et inclusif qui reflète la diversité de nos collaborateurs, de nos clients, des patients et de nos parties prenantes ainsi que des cultures à travers le monde.

Nous accueillons et considérons les candidatures de tous les candidats qualifiés, quel que soit leur parcours. Nous sommes organisation diversifiée permet à nos collaborateurs de révéler leur talent, à la fois individuellement et collectivement, et qu'elle contribue à renforcer notre innovation en faisant vivre nos fondamentaux, en agissant pour le succès/la réussite du Groupe et en créant un environnement engageant, dans un monde en mutation.

  • Colombes, France Air Liquide Temps plein

    Descriptif de l'entité et de l'activité Filiale d'Air Liquide, société d'Air Liquide Healthcare, Seppic (www.seppic.com) développe, fabrique et commercialise depuis 80 ans une large gamme d'ingrédients innovants entrant dans la composition des produits cosmétiques, pharmaceutiques, nutraceutiques et vétérinaires. Seppic combine de multiples...


  • Colombes, France Air Liquide Temps plein

    Descriptif de l'entité et de l'activité Filiale d'Air Liquide, société d'Air Liquide Healthcare, Seppic (www.seppic.com) développe, fabrique et commercialise depuis 80 ans une large gamme d'ingrédients innovants entrant dans la composition des produits cosmétiques, pharmaceutiques, nutraceutiques et vétérinaires. Seppic combine de multiples...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • Colombes, Hauts-de-Seine, France Air Liquide Temps plein

    Filiale d'Air Liquide, société d'Air Liquide Healthcare, Seppic ( développe, fabrique et commercialise depuis 80 ans une large gamme d'ingrédients innovants entrant dans la composition des produits cosmétiques, pharmaceutiques, nutraceutiques et vétérinaires. Alliant le dynamisme d'une entreprise internationale à taille humaine et la solidité d'un...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • Colombes, Île-de-France Copeland Temps plein

    Technical Support Engineer RoleAre you passionate about providing exceptional support to customers and helping them achieve their goals? Do you thrive in a dynamic environment where no two days are the same? We're seeking a skilled Technical Support Engineer to join our team at Copeland.Key Responsibilities:Resolve technical issues for customers across...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • La Garenne-Colombes, France Air Liquide Temps plein

    Combining the dynamism of an international company on a human scale with the solidity of a large group, Seppic is grooming a team of nearly 880 talented men and women around the world who are passionate about what they do every day and serve customers for health, well-being, and beauty of all. Joining Seppic means notably: - Following a complete...


  • Suresnes, Hauts-de-Seine, France Qlik Temps plein

    Description What makes us Qlik? Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant™ Leader for 13 years in a row, Qlik is a...


  • Colombes, France Emerson Temps plein

    Are you excited by helping fellow engineers and scientists solve tomorrow’s grand challenges? Do you live for that “aha!” moment when solving a complex technical problem? Are you at your best working in a collaborative environment where you can discuss ideas and consult with fellow engineers about troubleshooting steps? Is having a diverse range of...

  • Technical Account Manager

    il y a 4 semaines


    Colombes, Île-de-France Oracle Temps plein

    Unlock Customer Success with OracleAt Oracle, we're committed to helping customers achieve their goals through innovative solutions and exceptional service. As a Technical Account Manager, you'll play a crucial role in delivering value to our customers, ensuring their success, and driving business outcomes.Key Responsibilities:Develop and manage Oracle...

  • Technical Lead

    il y a 2 jours


    Puteaux, Hauts-de-Seine, France AXA Group Temps plein

    Description Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a...

  • Technical Lead

    il y a 2 jours


    Puteaux, Hauts-de-Seine, France GIE AXA Temps plein

    Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of...


  • Île-de-France Trend Micro Incorporated Temps plein

    Discover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...


  • Île-de-France, France Trend Micro Incorporated Temps plein

    Discover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...


  • Saint-Jean-de-la-Ruelle, France Telemis Temps plein

    **As a Technical Support, you will have several roles**: - Handling customer support requests - Following up customer requests remotely - Installing and updating our software. **This job would suit you if you enjoy**: - Solving technical problems and helping people - Digging deep to find a solution, with the help of your teammates - Constantly learning...


  • Colombes, France Clarios Temps plein

    Join the world leader in advanced energy storage solutions and be part of the success story of VARTA®!_ At Clarios , we’re powering today, into tomorrow. Your contribution: As a (Sr.) Technical Sales Representative (M/F/d) you will create business opportunities to support and promote our Brand toward Clarios’ independent aftermarket potential and...


  • Île-de-France Nutanix Temps plein

    Hungry, Humble, Honest, with Heart.The OpportunityNutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with Nutanix customers....