SEPPIC - CDD -Technical & Customer Support Manager - Oral Forms
il y a 2 jours
- Maintain close collaboration with sales teams: marketing and technical support, training of sales teams, accompaniment to customer meetings, etc.
- Follow-up/steering of key customer technical projects, interfacing with Research & Innovation and customer technical support departments.
- In close collaboration with R&I teams, coordinate the coating trials performed for our customers at our application lab in Castres and actively participate in the realization of some of the coating trials.
- Providing support on the coating process: parameters optimization, new equipment use, troubleshooting issues.
- Be proactive recommending solutions to our customers coming across formulation issues
- Support R&I teams for on site technical assistance on projects with Seppic products (lab, pilot or industrial scale).
- Create marketing / technical documents like process / formulation troubleshooting charts, excipient selection guide / formulation advice, process videos, scientific articles etc.
- Work closely with internal teams to organize technical training programs for customers.
- 1-2 years experience in galenic of oral solid dosage forms
- Strong interpersonal skills, collaborative spirit and team spirit, excellent communication skills
- Fluent in French and English (written and spoken)
- Strongly results oriented and customer driven
- Adaptable, organized and sense of responsibility
- Highly analytical and proactive with strong problem solving skills
- Curiosity, creativity and openness
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