Manager 2, Implementation Services
il y a 3 semaines
Datadog's Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs.
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them._
**What You'll Do**:
- Manage, develop, and mentor a fast-paced team of Service Architects
- Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
- Develop relationships with sellers in your region to grow sales of Implementation Services
- Connect directly with customers to position our services and evaluate the impact of our program on their business
- Ensure the highest quality engagements are delivered to our customers
- Own initiatives to improve our program and services offerings
- Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience
**Who You Are**:
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- 3 years of people management experience
- 3 years of experience in selling or positioning professional services
- Outstanding skills presenting to both technical and executive audiences
- Experience with current infrastructure and monitoring solutions and technologies
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
- Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply._
**Benefits and Growth**:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
- Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog._
**About Datadog**:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
**Equal Opportunity at Datadog**:
**Your Privacy**:
-
Implementation Manager
Il y a 5 mois
Paris, France HAVAS VOYAGES Temps pleinHAVAS VOYAGES est à la recherche d'un Implementation Manager, pour rejoindre une équipe dynamique et en pleine croissance, au sein de la Direction Digitale. En position de leader de notre secteur en France, nous nous efforçons d'offrir des solutions innovantes à nos clients, et c'est là que vous intervenez. En tant qu'Implementation Manager, vous...
-
Implementation Manager
Il y a 5 mois
Paris, France HAVAS VOYAGES Temps pleinHAVAS VOYAGES est à la recherche d'un Implementation Manager, pour rejoindre une équipe dynamique et en pleine croissance, au sein de la Direction Digitale. En position de leader de notre secteur en France, nous nous efforçons d'offrir des solutions innovantes à nos clients, et c'est là que vous intervenez. En tant qu'Implementation Manager, vous...
-
Implementation Manager
Il y a 6 mois
Paris, France Getpro Temps plein**ENTREPRISE** - ** Description** : Plateforme digitale qui améliore l'expérience des collaborateurs en entreprise et qui permet de construire, d’automatiser et de faire vivre des parcours de l'onboarding à l'offboarding - ** Année de création**: 2017 - ** Cœur business **:HRTech - ** Taille **:42 personnes - ** Localisation**: Paris...
-
(Cdd) Implementation Manager
Il y a 5 mois
Paris, France Payplug Temps pleinPayplug est la solution de paiement française pensée pour les commerçants, e-commerçants de toutes tailles et fintechs. Avec notre plateforme technologique de pointe, nos outils dédiés à la conversion et notre maîtrise unique de la chaîne de paiement, nous vous invitons à viser le meilleur, et plus encore. Payplug, c’est une équipe de 350...
-
Implementation Manager
Il y a 6 mois
Paris, France Adyen Temps pleinThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
-
Onboarding Implementation Manager
il y a 4 semaines
Paris, Île-de-France Lightspeed Temps pleinWe are seeking a highly skilled Onboarding Implementation Manager to join our team at Lightspeed. As an Onboarding Implementation Manager, you will be responsible for overseeing the successful implementation of our innovative solutions, managing queues, and optimizing customer journeys.This role is ideal for individuals who excel at utilizing ChurnZero to...
-
Strategic Implementation Manager
il y a 3 semaines
Paris, Île-de-France Lightspeed Temps pleinAre you a seasoned professional with a passion for delivering exceptional customer experiences? We're seeking a Strategic Implementation Manager to join our Customer Implementation team in Paris, France.In this key role, you'll orchestrate strategic account implementations, ensuring seamless collaboration between sales, customers, and operations. Key...
-
Implementation Manager
Il y a 6 mois
Paris, France Adyen Temps plein**This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
-
Implementation Manager
Il y a 5 mois
Paris, France Rippling Temps plein**About Rippling** Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...
-
Project Manager
il y a 3 semaines
Paris, France Bluequo Temps pleinSAMY Consult the consulting arm of SAMY Alliance is looking for skilled professionals with deep expertise in Sprinklr to deliver exceptional customer experience management (CXM) solutions. This role requires not only handson project management but also strong commercial acumen to help expand our market.As a Project Manager Sprinklr Implementation at SAMY...
-
Implementation Manager
Il y a 3 mois
Paris, France Beamy Temps plein**\uD83C\uDF08 Diversity, Equity, Inclusion and Belonging**- In any SaaS business, successful implementation is key to ensuring success with the customer. That’s why we’re looking for a talented person to join the Services team. Our clients are large industry, retail, banking, and insurance accounts. You will work with various individuals, including...
-
Implementation Manager
Il y a 6 mois
Paris, France HSBC Temps pleinGlobal Trade and Receivables Finance (GTRF) comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia. We are currently seeking an individual to join this team in the role of Solution...
-
Software Implementation Manager
il y a 4 semaines
Paris, Île-de-France Planisware Temps pleinAbout the RoleAs a key member of our infrastructure and support team, you will be responsible for the implementation of the Planisware solution in SaaS. After a period of training in our architecture, processes, and tools, you will ensure the compliance of the service with customer needs and our security rules.As part of the implementation phase, you will...
-
Project Manager
il y a 4 semaines
Paris, France Bluequo Temps pleinSAMY Consult, the consulting arm of SAMY Alliance, is looking for skilled professionals with deep expertise in Sprinklr to deliver exceptional customer experience management (CXM) solutions. This role requires not only hands-on project management but also strong commercial acumen to help expand our market.As a Project Manager - Sprinklr Implementation at...
-
ERP Implementation Manager
il y a 3 semaines
Paris, Île-de-France ARHS Temps pleinERP Project ManagerARηs Developments Hellas seeks an experienced ERP Project Manager to oversee the implementation of our enterprise resource planning system.Key Responsibilities:Coordinate internal activities related to the ERP projectSupport the ERP Project Steering Committee and Working GroupDevelop terms of reference for procurement processesCollaborate...
-
Customer Implementation Manager
il y a 6 jours
Paris, France GoCardless Temps pleinThe role As a Paris-based Implementation Manager, you will be responsible for the successful implementation of GoCardless by newly signed businesses looking to take bank payments (e.g. SEPA, Instant Bank Pay, Bacs and ACH) from their customers in France & across the globe utilizing our global payments network. Day to day, you will: Kickoff...
-
Project Manager
Il y a 5 mois
Paris, France Anaplan Temps pleinAnaplan. As the engine behind back-office system connectivity, you might not recognize our name, but our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, and Bayer are just a few of the 2,000+ companies that rely on our best-in-class platform and its native AI capabilities to see, plan, and lead their businesses. By...
-
Customer Implementation Manager
Il y a 6 mois
Paris, France Gorgias Temps pleinOur one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns. As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace...
-
Client Implementation Manager
il y a 1 mois
Paris, Île-de-France HSBC Temps pleinAt HSBC, we're a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition.We're looking for a skilled professional to...
-
Implementation Manager
Il y a 2 mois
Paris, France Algolia Temps pleinThe Algolia Engagement Management Practice is a key enabler of our strategic onboarding program, focusing on supporting customers alongside technical counterparts via scoped professional services. As a Technical Onboarding & Engagement Manager, your job will require knowledge of Algolia's suite of products and post-sale service offerings, but an innate...
