Implementation Manager
Il y a 5 mois
HAVAS VOYAGES est à la recherche d'un Implementation Manager, pour rejoindre une équipe dynamique et en pleine croissance, au sein de la Direction Digitale.
En position de leader de notre secteur en France, nous nous efforçons d'offrir des solutions innovantes à nos clients, et c'est là que vous intervenez.
En tant qu'Implementation Manager, vous jouerez un rôle clé dans le succès de nos projets. Vous serez responsable de superviser l'équipe Implémentation/Maintenance et de gérer le déploiement de nos produits et services auprès nos clients, en veillant à ce que chaque étape du processus soit exécutée avec efficacité et précision. Votre expertise en gestion de projets, votre sens de l'organisation et votre aptitude à travailler en étroite collaboration avec les différents services (Sales, Account Management, Opérations, etc.) et les parties prenantes, seront des atouts indispensables pour votre réussite.
Nous recherchons une personne passionnée, dynamique et orientée résultats, qui possède une solide expérience dans le Business Travel et dans la configuration d'outils technologiques (SBT, GDS, etc.). Si vous êtes prêt à relever des défis stimulants, à faire preuve d'innovation et à contribuer activement à la croissance de notre équipe, nous aimerions en savoir plus sur vous.
Rejoignez-nous dans cette aventure excitante et aidez-nous à façonner l'avenir du Business Travel.
**Rôle et Responsabilités**:
**Management et développement des compétences**
- Assurer un rôle de référent métier au sein de l’équipe implémentation
- Organiser des réunions d’équipe pour partager et rendre pragmatiques et concrets les enjeux clients, mais aussi échanger sur les réussites, les difficultés rencontrées
- Analyser les forces et faiblesses de chacun pour proposer des plans d’action individualisés et les accompagner dans le développement de leurs compétences
- Accompagner l’équipe implémentation dans la définition et le déploiement de nouveaux processus d’amélioration continue
**Gestion de projets**
- Implémenter les nouveaux clients sur les différents outils proposés par Havas Voyages
- Paramétrer différents outils et services Digitaux Affaires à destination des clients
- Coordonner et réaliser des tests unitaires de bout en bout.
- Coordonner des actions de mise en place de Flux d’interfaçage (Flux RH, SSO, etc.).
- Coordonner différents intervenants internes et clients.
- Coordonner la collecte de données et la définition des spécifications, sur les projets spécifiques
- Assurer la communication sur les différentes échéances et avancement des travaux
- Apporter un conseil technologique auprès des clients
- Implémenter de nouveaux outils digitaux pour nos clients internes
Type d'emploi : CDI
Statut : Cadre
Avantages:
- Horaires flexibles
- Prise en charge du transport quotidien
- Réductions tarifaires
- Titre-restaurant
- Travail à domicile
Programmation:
- Du lundi au vendredi
- Horaires flexibles
- Travail en journée
Lieu du poste : Télétravail hybride (92310 Sèvres)
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