Market Field Service Manager

il y a 1 mois


Paris, France Axiom Software Solutions Temps plein

**Job Description**:
Job Description - Market Field Service Manager
- 15-20 years of Field service management. Preferably in managing food and drink processing conglomerate corporation accounts.
- Experience in handling customers in Weekly/Daily/Monthly/Quarterly Review meetings
- Sound knowledge of process adherence and management
- Experience in managing Field Support tools, Build management, Server room support, EUC and User Service management functions.
- Making sure that anti-virus updates and patches are applied effectively and promptly
- Enabling high-level performance benchmarks for access devices, such as PCs, laptops, and mobiles
Service Management
- Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
- Capable of converting DSAT into CSAT
- Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
- Providing accurate and regular reports to the management
Meeting Support
- Providing technology support for corporate conferencing and ensuring the ready availability of meeting room resources, such as presentation software and audiovisual systems
- Educating departmental staff on the effective use of conference room technology
Other Key Skills
- Proficiency in leading both physical and virtual teams
- Experience in dealing with third-party-provided services
- Operational ability in a diverse, large-scale environment
- Exceptional customer-facing skills
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Capacity to train and guide junior team members
- Ability to manage and prioritize tasks efficiently
- Readiness to demonstrate a proactive attitude
- Excellent verbal and written communication skills
Skills and Qualifications
- Bachelor’s degree in business administration or related field
- Exceptional leadership, time management, facilitation, and organizational skills

Preferred Qualifications
- Master’s degree in business administration or related field

About Company


  • Field Marketing Intern

    il y a 2 semaines


    Paris, France Aircall Temps plein

    Aircall is looking for a Field Marketing Intern to support the Spanish Marketing team in building and executing successful field marketing programs with the Spanish Sales team. She/he will partner with the Sales to support revenue, pipeline and other goals of the regions. The Field Marketing intern will support the Marketing team to build integrated...

  • Field Marketing Intern

    il y a 5 jours


    Paris, France Aircall Temps plein

    Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...

  • Field Marketing Intern

    il y a 7 heures


    Paris, France Aircall Temps plein

    Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...

  • Field Marketing Intern

    il y a 3 heures


    Paris, France Aircall Temps plein

    Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...

  • Field Sales Manager

    Il y a 2 mois


    Paris, Île-de-France Adevinta Temps plein

    You will work in the Mobility sales department, reporting to the Mobility Sales Director. Your mission at Le boncoin will be to manage a Field Sales team that markets products for the French automotive sector directly to points of sale (ad distribution, visibility options, local advertising), and to support this team locally.Your main activities will be as...


  • Paris 15e, France Market Knowledge & Insights Temps plein

    **JOB DESCRIPTION** MKI is currently looking for a Romanian and English speaking Market analyst for a project in medical field (in Romania) to conduct interviews and research. The analyst will be in charge of: - Conducting primary research: conducting field and telephone interviews (with market experts, clients, prospects, etc.) - Conducting secondary...

  • Field Sales Executive

    il y a 4 semaines


    Paris, France EHL Hospitality Business School Temps plein

    **Field Sales Executive** For the Undergraduate programs (localization of opportunities : Paris, or Lyon) We welcome all qualified individuals, whether they are full-time employees or freelancers. **About the role** Your mission is to Increase qualified lead generation, submission and enrollment rates through active field sales initiatives in assigned...

  • Marketing Intern

    il y a 3 semaines


    Paris, France Aircall Temps plein

    About the role:  Aircall is looking for a Field Marketing Intern to support the UK Marketing team in building and executing successful field marketing programs with the UK Sales team. She/he will partner with Sales to support revenue, pipeline and other goals of the regions. The Field Marketing intern will support the Marketing team to build integrated...


  • Paris, France Qualtrics Temps plein

    At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination,...


  • Paris, France Databricks Temps plein

    The Solutions Architect Manager will lead a team of pre-sales Solutions Architects. As you will help to continue expansion of the French market, you will build technical pre-sales teams. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales teams to work together. You...


  • Paris, France Databricks Temps plein

    The Solutions Architect Manager will lead a team of pre-sales Solutions Architects. As you will help to continue expansion of the French market, you will build technical pre-sales teams. Your experience partnering with the sales organisation will help close revenue with the right approach whilst coaching new sales and pre-sales teams to work together. You...


  • Paris, Île-de-France Facebook Temps plein

    Join the fast growing VR industry Reality Labs is looking for a VR Field Marketing Manager for our 3rd party retail channel. Reporting to the Global Lead of Field Sales, this person will own the staffing strategy, deployment, and measurement of VR Field Sales and Training Programs. Lead the translation of Meta priorities into compelling sales and demo...

  • Field Marketing Coordinator

    il y a 11 heures


    Paris, France MongoDB Temps plein

    The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are...

  • Field Sales Paris

    Il y a 2 mois


    Paris, Île-de-France Adevinta Temps plein

    You will work in the field sales department, reporting to the Field Sales Manager for your area. Your mission within Le Boncoin will be to market products for the French real estate sector directly to real estate agencies (ad distribution, visibility options, local advertising), as well as to support the deployment of framework agreements negotiated with...

  • Market Engagement, Manager

    il y a 1 semaine


    Paris, France JCW Resourcing Temps plein

    Send us a copy of your CV and we'll see if you match any open opportunities we have. Job Title: Sales Manager - Reinsurance (Paris, France) Company Overview: Join a leading reinsurance company with an office in Paris, France. With a global presence and a commitment to excellence, we specialize in providing innovative reinsurance solutions to clients...


  • Paris, France LVH Global Inc Temps plein

    LVH is a leader in the ultra-luxury home sharing catering to world-traveling high net worth individuals, their families, and business associates through a network of thousands of full service homes in over 100 international destinations. As part of the Home Experience Team, the Field Manager is the primary support resource to the field team. The manager...

  • Marketing intern

    il y a 3 semaines


    Paris, France Aircall Temps plein

    About the role :  Aircall is looking for a Field Marketing Intern to support the DACH Marketing team in building and executing successful field marketing programs with the DACH Sales team. She/he will partner with the Sales to support revenue, pipeline and other goals of the regions. The Field Marketing intern will support the Marketing team in building...

  • Field Service Engineer

    il y a 5 jours


    Paris, France Kornit Digital Temps plein

    What will you do?   Kornit Digital, a leading-edge company that develops manufactures and markets state-of-the-art printing solutions for the textile, garment & apparel decorating industries is looking for a Field Service Engineer in France. Carry out installations & verify functionality of new Kornit systems,including unpacking, configuring...

  • Field Services Engineer

    il y a 5 jours


    Paris, France Automated Handling Solutions (AHS) Temps plein

    Job descriptionField Service Engineer and Technicians – FrancePosition OverviewAHS specializes in industrial conveyor systems for customers around the world, combining the material handling systems of Cablevey and Spiroflow Conveyors. The result is one company that delivers integrated core competencies and market-leading product portfolios to customers.AHS...

  • Uk Field Marketing Manager

    il y a 2 semaines


    Paris, France PlayPlay Temps plein

    **TEAM INTRO As the Field Marketing Manager for our UK / EMEA market, you will have the responsibility for propelling our brand to new heights and generating a strong pipeline for our local sales team. Therefore you will work on strategic initiatives while also executing a diverse range of campaigns. Reporting directly to the Europe Marketing Manager and...