Onsite

il y a 1 semaine

FontenayauxRoses, France ICAPE GROUP Temps plein

Indefinite
- Full time
- 92260, FRANCE - Fontenay-aux-Roses, Ile de France, France

To strengthen our team, we are looking for a **Customer Service Assistant**, to work at our head office in Fontenay-aux-Roses (92).

**RESPONSIBILITIES**
- Process orders in our SAP system and follow them up
- Monitor the order book (Pull In & Push Out)
- Keep customers informed and alert them in advance of any change
- Receive orders, process them and send them back to each customer on time
- Prepare shipping documents (delivery notice and invoices)
- Communicate with internal sales
- Actor of logistics efficiencies (transport, warehousing)
- Interface with our office in China
- Able to analyse the non-performance with factual data Coordination with the Customer Service teams, sales representatives and customers, in an international context

**REQUIREMENTS**
- International Business or Sales Administration degree preferred, and a successful experience in the commercial or Sales Administration /Customer Service field
- Fluent in French, and good level of English writing and speaking
- Knowledge of MS-Office
- Knowledge of SAP is a plus
- International experience should be also appreciated
- Good adaptation skills: you know how to be versatile in carrying out different missions Highly customer-oriented and a friendly contact towards customers and colleagues

**SALARY**

Based on profile and experience: show us what you can do

**POSITION**
- Permanent contract, full time Position open to disabled workers

**LOCATION**
- Fontenay-aux-Roses (92), France

**ICAPE Group** is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts.

In more than 70 countries, +3000 customers trust the quality services we offer.We are headquartered in Paris area, France, but we have 36 subsidiaries in Europe, Asia, North & South America staffed with +600 skilled employees.
- Indefinite
- Full time
- 92260, FRANCE - Fontenay-aux-Roses, Ile de France, France

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