Customer Success
il y a 4 semaines
Neosilver est une entreprise sociale (ESUS), soutenue par la caisse de retraite, dont la mission est de lutter contre l’isolement social et la perte d’autonomie des seniors au travers d’activités de loisirs et de prévention (bien-être, sport, art et culture).
Accompagné par WILCO, Vivalab et Antropia à L’ESSEC, notre déploiement s’intensifie auprès de nombreux partenaires sur tout le territoire français et au-delà.
La mission de Neosilver est de permettre à nos parents et à nos grands-parents, qu’ils soient à domicile ou en établissements seniors (EHPAD, résidences autonomies, résidences services), de vivre une retraite passionnément active grâce à de nombreuses activités collectives originales, adaptées (sans les stigmatiser) et encadrées par des professionnels qualifiés et passionnés.
Notre jeune pousse cherche un(e) Ops/ Customer Success pour nous aider à co-construire ce qui sera demain le partenaire indispensable de tous les retraités(ées) de France et à l’étranger.
Liberté d’intervention et d’expression sont nos crédos. Rejoins l’aventure Au sein d’une équipe dynamique, tu travailleras en étroite collaboration avec les business developer.
Vos missions
Identification et prospection de nos partenaires professionnels via différents canaux
- Mise en place du processus de recrutement et d’onboarding des partenaires
- Être garant du bon déploiement de l’activité ainsi que de la satisfaction client
- Assurer le suivi des interventions de nos partenaires en résidence
- Animation de la communauté de professionnels
- Mise en place de projets pour une amélioration continue de l’activité (création de questionnaires de satisfaction, webinars pour la communauté de professionnels )
- Participer à l’optimisation des processus déjà existants
- Participer à la réflexion stratégique du pôle opérations de Neosilver
Vos compétences
Tu as d’excellentes qualités relationnelles et humaines.
- Tu es à l’aise à l’oral comme à l’écrit.
- Tu es dynamique, convaincantet convaincu
- Tu es capable de respecter et dépasser les objectifs fixés.
- Tu es rigoureux, responsable, et enthousiaste.
-
Customer Success Manager
il y a 7 jours
Paris, France GTT Communications Temps pleinCustomer Success Manager Role Summary: The Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and are realizing the value of their investment in GTT. The role proactively engages...
-
Senior Success 360 Customer Success Manager
il y a 1 semaine
Paris, France VMware Temps plein**Senior Success 360 Customer Success Manager** **Why will you enjoy this new opportunity?** Do you enjoy helping Global and Enterprise organizations achieve their business outcomes through their technology investments? If you do, we have the perfect job opportunity for you! As a Success 360 Customer Success Manager, you will serve as a trusted advisor,...
-
Customer Success Manage
il y a 4 semaines
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manage
il y a 1 jour
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manager
il y a 1 jour
Paris, France Dataiku Temps pleinAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Customer Success Manager
il y a 3 semaines
Paris, France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l’application AmazingContent pour qu’ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l’écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manager
il y a 3 semaines
Paris, Île-de-France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l'application AmazingContent pour qu'ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l'écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manager
il y a 1 jour
Paris, Île-de-France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l'application AmazingContent pour qu'ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l'écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manage
il y a 4 semaines
Paris, Francia, France Trustpair Temps pleinAbout the role: Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients. As...
-
Customer Success Manage
il y a 1 jour
Paris, Francia, France Trustpair Temps pleinAbout the role: Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients. As...
-
Customer Success Operations Manager
il y a 1 mois
Paris, France PhantomBuster Temps plein**About the company**: As a market leader in Lead Generation Automation, we enable thousands of SMBs to boost their growth by finding and connecting with their ideal customers on major social media platforms. We’re a bootstrapped, profitable PLG startup (50 team members) serving customers worldwide (with the US as our largest market). **About the...
-
Customer Success Manager
il y a 4 semaines
Paris, France Prospectis RH Temps pleincette entreprise a lancé une plateforme SaaS qui permet aux distributeurs et aux marques de créer leur offre de seconde vie et de prendre concrètement le virage de l'économie circulaire. De grandes enseignes comme Boulanger, Leroy Merlin ou Decathlon font confiance à la plateforme pour opérer leur programme de rachat. **Rôle / Responsabilités** Au...
-
Customer Success Technologist
il y a 6 jours
Paris, France Odaseva Temps plein**Your Role**: As a Customer Success Technologist (CST), you will be a key contributor to the success of Odaseva. You’re part Project Manager, Consultant, Product Expert and cross-stream Quarterback. Our Customer Success Technologists’ main goal is to ensure the success and happiness of our strategic customers leading towards increased adoption,...
-
Customer Success Manager
il y a 1 mois
Paris, France Board International Temps pleinAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
-
Customer Success Manager
il y a 1 mois
Paris, France Board International Temps pleinAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
-
Customer Success Manager
il y a 1 jour
Paris, France Board International Temps pleinAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
-
Senior Customer Success Manager
il y a 1 semaine
Paris, France Own Company Temps pleinOwn is the leading data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world's largest SaaS ecosystems...
-
Customer Success Advocate
il y a 1 jour
Paris, France Sweep Temps plein**Sweep is hiring an** **Customer Success Advocate **to work on our enterprise climate program software.**: Climate change is the defining issue of our time. By empowering companies with technology that helps them manage their climate impact, we believe Sweep can make a meaningful contribution to a better future for all of us. **Ok, sounds promising. What...
-
Principal Customer Success Manager
il y a 1 semaine
Paris, France Axway Software SA Temps pleinOverview: In 2023, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new ** Principal Customer Success Manager** to join Axway's family. Are you ready? Join us now!! **Together we can. Together we will.** Axway is an enterprise integration company that's been around for over 20 years to...
-
Customer Success Manager
il y a 1 mois
Paris, France MANGOPAY Temps pleinCompany Description MANGOPAY’s mission is to shape the future of exchanges! We empower all marketplaces and platforms by providing them with powerful and flexible payment and regulatory solutions. Since 2013, we have accelerated the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms like Vinted, Rakuten, Chrono24, La...
