Business Process Owner

Il y a 2 mois


Clichy, France l'Oréal Temps plein

Have you ever heard of Global Finance & Legal ? Let's take a look together:
Beauty is our DNA. From the very first hair dye L'Oréal produced in 1909 to our innovative Beauty Tech products and services today, our company has been a pure player and leader in the beauty sector worldwide for decades. That is why, our work at Global Finance & Legal continues to evolve to support the Group as it faces new challenges every day. We are fully involved in the Group's strategy and convinced of the importance of non-financial and responsible performance going forward. We are also an essential partner in the Group's ambitious new sustainable development programme, L'Oréal for the Future. We commit to act on environmental and social issues.
Would you like to be a part of this adventure? Join our team of Process Owners in Group Accounting as a Business Process Owner for worldwide Cash to Accounting Process.
As part of the Finance Transformation and Value Creation Journey, the Group Accounting Team in charge of Process Excellence is looking for a new Business Process Owner for our worldwide Cash to Accounting Process.
The Business Process Owners play a crucial role in the transformation and simplification of our ways of working in the Finance community across the globe. Being the Design Authority and Control Board, they have also a responsibility of the global process performance and measurement.
The BPO C2A is in constant relationship with the management of our Shared Service Centers (called "BEST"), and they are also the single point of contact at group level for other métiers.
The Global Governance of the Order to Cash process is under the Operations with their Customer Care and logistic departments, however the role of Finance is key for cash collection. The Cash-to-Accounting process embraces all business models: E-Commerce, Retail and B2B, and covers two main activities:

- Accounting Reconciliation of all cash flows (bank statement integration & reconciliation)
- Client and Bank Reconciliation for Retail and E-commerce flows

In 2023, the e-commerce business represented more than 25% of Group's sales, and the business is constantly growing. Accounting is a key stakeholder to build an efficient and secured End to End process.
In Global Finance organization, the BPO C2A is reporting to the Global Process Owner of Record to Report process.
Main responsibilities of the Cash to Accounting Business Process Owner are:
1 - Act as Process Guardian
- Be responsible for the design of the global C2A process
- Be accountable for the process compliance, and track potential deviations with the shared service centers, and arbitrate on action plans
- Provide functional expertise on the tools used in Cash to Accounting: SAP, Blackline, BRIM,
- Advise and arbitrate on process design decisions in global projects impacting C2A process (ex. S4Hana transformation, e-commerce deployment, PSP deployment, )

2 - Perform continuous improvement
- Conduct analysis, identify opportunities of improvement, propose new initiatives towards process excellence (time, quality, efficiency, and experience), standardization and innovation
- Drive initiatives that have been selected, and report on progress
- Explore and drive the maximization of tools usage and performance (new functionalities)
- Perform technology watch and contribute to choosing technology solutions

3 - Drive performance
- Set performance targets and monitor the outcomes
- Be responsible to identify drivers for under or over-performance to complete pipeline of improvement opportunities and best practices
- Track value created in C2A process: trust, efficiency,

4 - Mobilize & animate the community
- Support and communicate on change management across the organization
- Support and challenge the teams managing/operating the processes (BEST and local team)
- Manage relationship with functional stakeholders on C2A process (ex. Customer Care, Treasury, )
- Manage network of Local Process Owners (tribes) and rely on them to activate local process change, and to gather feedback and data on local process

**Profile**:

- Strong process knowledge with ability to redefine processes to support Business needs
- 8 - 12 years' experience in the transformation of operational processes or in transversal finance projects
- Proficient experience of working with key stakeholders across functions up to Executive level
- Excellent communication and presentation skills, fluent in English
- Prior experience of working in a Global Business Services environment desirable
- Proven track record of having managed complex transformation projects with digital tools components
- Has a natural appetite for continuous improvement and challenging status quo


  • Process Owner

    Il y a 2 mois


    Clichy, France l'Oréal Temps plein

    Process Owner - Strategic Portfolio Management (SPM) Unleash Your Potential at L'Oréal's Beauty Tech! Present in 150 countries across five continents and with EUR42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L'Oréal offers beauty for each covering all beauty categories and...


  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience - Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field - Lean Six Sigma Green Belt Certification (or higher) - Exposure to program and...

  • Dsp Business Coach

    Il y a 2 mois


    Clichy, France Amazon France Transport SAS Temps plein

    Bachelor's degree. - Experience: Prior professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - Experience working with third party resources on a regional/national scale. - Experience working with a contingent workforce in a business with peak seasons. - Strong...

  • Dsp Business Coach

    il y a 4 semaines


    Clichy, France Amazon France Transport SAS Temps plein

    Bachelor's degree. - Experience: Prior professional experience in Operations, Last Mile or account or relationship management, small business logistics, or retail/vendor/supplier management. - Experience working with third party resources on a regional/national scale. - Experience working with a contingent workforce in a business with peak seasons. - Strong...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    *This role can be based in one of Amazon's first-party EU Sort Centers in UK, Spain, Italy, Germany or France.* Are you interested in shaping the future of Amazon Transportation Services (ATS) ? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network...

  • Material Master Data IT Owner

    il y a 2 semaines


    Clichy, France l'Oréal Temps plein

    Unleash Your Potential at L'Oréal's Beauty Tech! For more than a century, L'Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with EUR42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L'Oréal offers beauty for each covering...

  • Manager, Servicenow IT Owner

    il y a 1 semaine


    Clichy, France BIC Temps plein

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...


  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in program or project management The AB EU Professional Services (ProServe) operations team is a critical part of the AB EU ProServe team by trying to increase the available...


  • Clichy, France Amazon Online France SAS - C82 Temps plein

    BS/BA degree or equivalent experience - Extensive experience working in sales, business development and/or advertising. - Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business - Experience with managing financial analysis and budget forecasts -...


  • Clichy, France Amazon France Transport SAS Temps plein

    This is a very exciting opportunity to join Amazon Shipping, a new and fast-growing Business Unit commercializing Amazon’s parcel logistics for third-party companies. To help us build ‘the next big thing’ at Amazon, we are looking for an experienced, results-oriented leader for our mid-market Business Development teams in France. You will join the team...


  • Clichy, France Amazon France Transport SAS Temps plein

    A degree Relevant program or project management experience Experience using data and metrics to drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Relevant experience in operations, logistics, parcel delivery, and/or e-commerce Fluency in French At Amazon, we're working to be the most...

  • Product Owner

    il y a 1 mois


    Clichy, France Weezevent World Temps plein

    Entreprise Weezevent offers solutions to event organizers that give a unique experience to users. Worldwide, more than 300,000 event organizers use our intuitive and innovative SaaS solutions for cashless, ticketing, CRM, staff management and access control. Our clients operate in all event sectors, in Europe and Canada: Hellfest, Lollapalooza, Tomorrowland,...

  • Account Manager

    il y a 3 semaines


    Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public...

  • Business Developer

    Il y a 6 mois


    Clichy, France Hellio Temps plein

    Depuis 2008, Hellio est un acteur majeur de l’efficacité énergétique. Pionnier du marché des certificats d’économies d’énergie en France (dispositif CEE), le groupe et son bureau d’études intégré Akéa Énergies, permettent à tous les consommateurs de réduire et maîtriser leur consommation d’énergie : particuliers, entreprises,...


  • Clichy, France Amazon France Services SaS - D77 Temps plein

    Bachelor's degree or equivalent Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience with feature delivery and tradeoffs of a product Experience as a product manager or owner Experience owning technology products Experience with product cycles of 6+ months Experience in product or program...


  • Clichy, France Symrise Temps plein

    The Local HR Business Partner for France is responsible for localizing and implementing impactful Human Resources strategies for the assigned local market to ensure day-to-day operational support and execution for HR policies and programs. In this pivotal role, you will act as the advisor to local leadership, the primary point of contact for employees, and a...

  • Business Developer

    Il y a 7 mois


    Clichy, France Hellio Temps plein

    **_Pourquoi nous rejoindre ?_** Depuis sa création en 2008, Hellio est le pionnier du marché des économies d’énergie en France (métropole et Outre-Mer). Le groupe, au soutien de ses bureaux d’études intégrés et de ses antennes au cœur en région, adresse ses services à tous les consommateurs d’énergie : des particuliers aux entreprises, en...


  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    BA/BS degree - People management experience - Exceptional English - both verbal and written The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon through an Amazon Business Account. We are focused on building solutions that enable business customers to rethink current strategies, tools and...

  • Business Operations Manager

    il y a 2 semaines


    Clichy, France Amazon TA Temps plein

    Role can be based in Bratislava (Slovakia), Barcelona (Spain) or Clichy (France). Key job responsibilities 1. Analyze existing dashboards, processes, reporting then create data requirements for the BI Team. 2. Collaborate with BI Team to build a roadmap to consolidate, simplify and automate all data usage by VAT ops team such as: - Replacing current...


  • Clichy, France Amazon EU SARL (FR) - D69 Temps plein

    . Experience collaborating with Business Intelligent engineers - Strong proficiency in Excel, including complex formulas, data manipulation, and automation features. SQL - Experience working with databases - Proven track record in automation and simplifying workflows using data tools. - Excellent written and verbal communication skills - Strong...