Education Advisor
Il y a 2 mois
Bayswater Education is a vibrant network of global centres dedicated for over 75 years while inspiring people through a life-changing educational and travelling experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We're not just reimagining education; we're revolutionizing it. We're on a mission to provide young minds, locally and globally, with life-changing adventures and a chance to cultivate a social conscience. For every student we teach, we will teach another from a disadvantaged background. We provide classes beyond our borders and extend our commitment to education to regions where they are most needed
The Education Advisor will require excellent communication and inter-personal skills in face to face and by phone; projecting a courteous and professional manner at all times when representing the company.
For this role we will offer a fixed term contract for 6 months with the possibility to extend to a permanent one.
**The **Education Advisor** role has core responsibility for**:
- dealing with walk-in enquiries and selling our courses & programmes to them.
- answering (mainly by phone) prospective student enquiries received through our web site or any other marketing campaign: social media, google Ads, other directories, etc.
- updating the company CRM with all prospective student details, follow up information, sales, tasks, etc.
- helping in all marketing strategies to promote Bayswater College in Paris: Collaboration with other business, sponsorships, local fairs, etc.
- ensuring excellent customer service is provided to our students consistently.
- keeping a good relationship with current students to manage their course extensions.
- following the agreed internal processes and procedures and resolving issues quickly and efficiently
**Knowledge, qualifications and experience**
- An undergraduate degree focus on business, marketing, sales, language or tourism (desirable)
- Overseas studying/working experience, ideally with exposure to an international environment for 3-6 months.
- Fluency in both written and spoken in French and English.
- A third language will be a plus. German, Arabic, Japanese(desirable).
- Experience of working with international clients (desirable)
- Sales experience. Education industry or services (desirable).
- Customer service experience (desirable).
**Skills and Attributes**
- High level of verbal and written communication skills.
- Well organised and able to manage a varied and demanding workload.
- Comfortable in meeting goals and working under pressure.
- Approachable, friendly and caring
- Resilient with a flexible, ‘can-do’ approach to work
- Has high expectations of self and others
- A team player and able to build rapport and engage with a diverse range of people
**What we offer**:
- Competitive remuneration package based on qualifications & experience. Holiday: 25 days per annum (pro rata). Commissions: 500€ to 1.000€ per month depending on sales.
- Training & development programs.
- Opportunities for career growth within a global organization.
- Access to our wide portfolio of courses offered for free or on discounted rates.
- People centric, inclusive culture with regular wellbeing and social activities.
- Extra days off based on the length of service.
- “Doing good” day. (1 paid day off per year for volunteering activities)
- Regular online networking and cross-departmental meetings with the Bayswater team globally.
- Bayswater is committed to equality and diversity. Our initiatives and strategies are dedicated to develop, attract and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We are committed to equal employment opportunity._
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