Office Manager
Il y a 4 mois
Aosom.fr ce sont des milliers de références dans l’univers de la maison, du jardin, du sport, de l’animalerie et de l’enfant.
Rattaché(e) à la Responsable des Ressources Humaines et en collaboration avec les différentes équipes vos responsabilités seront les suivantes:
**Missions Office Manager**:
- Organiser les évènements (soirée de fin d’année, afterwork...);
- Participer à la recherche de fournisseurs, négocier les prestations;
- Suivre les prestataires (commandes, relance, contrat, transmission d’informations );
- Suivre les réservations des salles de réunions et apporter un soutien logistique en rappelant les bonnes pratiques à tenir;
- Assurer le suivi régulier des stocks de fournitures et consommables;
- Assurer un accueil physique et téléphonique de qualité;
- Prendre en charge la gestion du courrier et tout type d’expédition;
- Apporter aux managers toute aide ponctuelle (gestion des déplacements,);
- et en général, tout ce qui participe à la très bonne ambiance de travail des équipes de MH France.
**Missions : traitement des litiges ( service client)**:
- Suivre les anomalies, monter les dossiers afin de transmettre les documents nécessaires au suivi des anomalies;
- Transmettre les dossiers au service facturation pour indemnisation;
- Relancer les transporteurs sur les anomalies, transmettre les dossiers au service client en fonction des résultats après enquête;
- Identifier et corriger les anomalies, élaborer avec les transporteurs des plans d’action et leur déploiement;
- Anticiper les problèmes de livraison;
- Optimiser les process d'indemnisation transporteur.
Les tâches confiées sont opérationnelles. Elles permettent de s'impliquer pleinement au sein de l'entreprise et d'être en relation permanente avec l’ensemble des équipes et des services
**Profil recherché**:
- Titulaire d’une formation Assistant(e) Gestion et Administration en Entreprise;
- Première expérience en tant qu'Assistant/e Office Manager ou Assistant/e Polyvalent souhaitée;
- Sens du service et de l’organisation;
- Bonne expression orale, maitrise parfaite du Français (écrit/oral);
- Maîtrise de l’anglais (écrit et oral) obligatoire;
- Aisance relationnelle;
- Autonomie, proactivité et sens des priorités;
Statut : Agent de maitrise
Avantages:
- Participation au Transport
- Titre-restaurant
- 1 jour de télétravail / semaine
- Mutuelle prise en charge à 100%
Type d'emploi : Temps plein, CDI
Salaire : 28 000,00€ à 32 000,00€ par an
Avantages:
- Prise en charge du transport quotidien
- Titre-restaurant
Programmation:
- Du lundi au vendredi
- Travail en journée
Types de primes et de gratifications:
- Prime annuelle
Lieu du poste : En présentiel
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