Fundraising and Post-funding Operations Executive
Il y a 6 mois
**Job Outline**:
We’re looking for an engaged and highly organised person to join our Closing Team with great language and client relationship skills. We’re enabling great businesses to succeed through equity crowdfunding and as a Closing Specialist at Crowdcube, you will be part of a company's funding journey by managing all matters relating to the completion of Crowdcube fundraising rounds and post-funding support. **Fluency in both French and English is essential for this position and ideally will be based out of our Paris office.**
Crowdcube is a regulated financial services firm and is required to comply with a range of laws and regulations relating to the delivery of its services to customers.
**Who we are**:
As a leading European retail investment marketplace, Crowdcube raises finance for Europe's hottest high-growth businesses by giving investors the opportunity to back businesses they believe in. Having amassed an investor community of over 1 million people, which has funded over 1,000 businesses, Crowdcube was named the most active investor in private equity in 2020.
Crowdcube was inspired by an unshakable belief in entrepreneurs that dream big, push at the edges and want to make a difference. Our mission is to democratise investment, helping to fuel the next generation of business who want to leave a mark on the world.
Since founding in 2011, we’ve successfully funded over 1,000 campaigns with brands from across the globe, such as 900.care, Hopaal, Qonto, GreenGot, Matera, Cowboy, Monzo, Heura, Brewdog, Grind, Mintos and what3words.
**What you will be doing**:
Responsibility for managing all matters relating to the completion of Crowdcube fundraising rounds and post-funding support, including but not limited to:
- Management of the completion process and client relationships for European and UK companies (with a focus on European, and in particular French clients)
- Raising invoices
- Preparing and submitting compliance packs
- Updating companies with regards to Anti-Money Laundering checks and payment collection (working closely with the Payments and AML Teams)
- Working closely with the legal team in order to finalise the completion of the rounds
- Assisting the Closing Team with:
- developing processes (with and without Product support) for improving the efficiency of dealing with company completions, in particular communication with French investors and clients
- the translation of legal documents into multiple languages (working with an external translator)
- working with the Product team to improve the experience for companies completing rounds, including improvements to the portfolio and other new product offerings
- improving company content, FAQs and communications, specifically from a French perspective
**Ideally you will have**:
- Great language skills and be fluent in both French and English (this is essential for the role).
- Fluency in Spanish as an additional language, though this is not essential.
- Strong project management skills.
- Strong B2B customer service skills and experience in dealing with French and ideally other European business clients.
- A high attention to detail, be extremely organised with the ability to prioritise your own workload and manage your own time.
- Previous experience gained in either administration or legal secretarial work.
- Excellent customer service skills.
- Proven knowledge of MS Office and/or Google Apps for work.
- Prior experience of working in a financial services or regulated environment (highly desirable).
- Prior experience of working with Salesforce is highly desirable.
- Interest in the startup ecosystem, though this is not essential.
**And you will be**:
- Highly confident and experienced speaking and working with both European and UK clients.
- A motivated and proactive individual with the willingness to collaborate with and support other teams.
- A problem solver; you tackle a problem in a logical, informed manner, weighing up all elements before making a call, with a keen eye for consistency.
- Able to work with people of all levels within a business in a professional manner.
- Able to demonstrate that you can multitask and get things done.
- Adaptable to change and demonstrate that you can work in a fast-paced environment, and that you question the status-quo.
**What we are offering**:
We like to nurture talent and ensure members of our team develop and hone their skills through training, attending conferences and subscriptions to online courses. We’re passionate and hard-working, and we take care of our team:
- 30k - 40k Euros DOE
- 25 days holiday + bank holidays + holiday for tenure
- Access to Plumm, a mental health platform
- Access to Sunlight - a learning & development platform with a €1000 training and wellness budget per year
- Weekly demos to show what we're working on, monthly team meetings
- Company perks such as fruit, snacks, fitness classes and weekly office beers
- Company outings and activit
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