Key Account Manager
il y a 4 semaines
**Who we are**:
A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki's hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.
We've sold 10 million unique items to date and it's our mission to become the world's most popular auction destination for special objects.
We're an innovative, pioneering and** fast-growing scale-up**. If you think you can make a difference to our team, go ahead and apply.
**About the role**:
The Key Account Manager drives (profitable) GMV from the existing seller portfolio. In addition to Account Manager responsibilities, you are qualified as a specialist in tailoring the approach and solutions to different types of sellers. You also work closely with experts to accelerate (profitable) growth (eg. through maximising the sellers understanding of Catawiki's quality guidelines and by managing commercial deals). The Key Account manager does not have managerial responsibilities. The Key Account manager is a member of the Supercluster Sales team and reports into the Sales Team Lead, Sales Manager or Sales Director.
**Arts & Interiors Sales Team**:
They excel at building strong relationships, take ownership in leading projects and are regularly catching up as a team, and on an individual basis to tackle challenging leads or to align on the overall sales strategy. Besides the immediate team, they will share and approach leads with our Experts, and work on managing large accounts with our Customer Experience team.
**What you'll do**:
- Main responsibilities of an Account Manager plus the following:
- You develop deep knowledge of sellers' needs.
- You collect market trends to drive (profitable) growth, ensuring these are disseminated across your peers in Sales & Categories.
- You educate existing sellers towards fulfilling KPIs (e.g. reserve price optimisation, quality guidelines).
- You are responsible for establishing medium term strategic growth plans for your assigned sellers in your market in alignment with the Category Manager and/or Sales Director.
- You present on a regular basis the progress of your accounts to senior management and peers.
- You work proactively with experts to accelerate (profitable) growth (eg through maximising your assigned sellers' understanding of Catawiki's quality guidelines and by managing commercial deals).
- You coach and mentor (junior) Account Managers
- You conduct regular business reviews by defining frequency depending on the potential or size of the seller and have a thorough understanding of the commercial processes, main KPI's and are able to translate this into relevant data and actions.
- You build long term commercial plans with your sellers and use incentive programs to improve their performance.
- You educate sellers in driving a positive Customer Experience to buyers.
- You translate new opportunities into commercial actions for sellers.
**What you'll bring**:
- Company and seller expertise, nurture strategic relationships with top sellers
- Strategic perspective
- Skilled negotiation
- Value-based selling
- Autonomous and organised
- A passion for the online industry or maybe have a collection yourself so that you are able to understand the language of our sellers;
- Open to travel on a regular basis in France to meet your top French sellers
- Excellent communication skills in French and English
- A Master/Bachelor's degree with sales experience. Your degree is Commercial, Economics, or Sales related.
- Capable of using google tools (sheet, slides) and data, we are a data-driven company.
- Capable of using sales Hubspot is a plus.
**Here's what we can offer you**:
This is your chance to become part of a fast but sustainable growing tech company You will have an exciting role in a young, fast-growing, dynamic & international organisation. You'll be part of an enthusiastic, highly motivated team of 800+ international Catawikians; you'll have big responsibilities and can really create something. Additionally you can expect:
- Working with a top notch team acting on a champions league level in a super complex dynamic environment; you will learn a lot
- A diverse and **international team** with over 50 different nationalities.
- **A great office** located in the heart of Amsterdam with an easy-going atmosphere.
- Our entrepreneurial environment encourages everyone to take** initiative and experiment** with new ideas. You'll actively contribute to the growth of the Catawiki platform.
- Tailor-made trainings to facilitate your personal and professional growth
- **The fun part** Our Activity Committee plans everything from 'CataFooty' to International Food Festivals, Friday D
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