Technical Support Specialist
Il y a 7 mois
**Job description**
Within the Food & Beverage division of Ecolab France, we are looking for a new Technical Excellence Specialist to support the Food & Protein market. The local team provides solutions to the Food & Beverage manufacturers in France in relation with hygiene to help them addressing the biggest challenges and supporting the achievement of their targets. The role of the Technical Excellence Specialist is to support the sales by acting as the technical expert for the promotion of our brand and our products on the French market: carrying out audits, recommending good hygiene practices, finding innovative cleaning solutions, problem solving and bringing added value to the customer through technical advice and support. The Technical Excellence Specialist will provide geographic coverage for the whole of France and can be based anywhere with good transportation links.
**What’s in it for you**:
You, as Technical Excellence Specialist, will be part of the European Technical Excellence Team for Food & Protein.
You will have the opportunity to work closely together with your European colleagues who are all experts in the field of Food & Protein.
You will play an important role in supporting our customers in doing what they are good at, producing safe food, by being more knowledgeable of their needs, developing solutions and executing innovation initiatives.
You will have a direct link to the French sales organisation which you will support at our customers.
You will report to the Technical Excellence Manager Food & Protein Europe
**What you will do**:
As the Technical Excellence Specialist, you will provide support in the following ways:
Field Support - Troubleshooting customer cleaning and hygiene and related problems, including food product quality and microbial safety concerns. This position includes necessary travel, anticipated to be 30%, to deliver on-site field technical support and consultation to employees and customers.
Phone Support - Provide effective, accurate, courteous, and prompt consultation and routine phone technical service to both internal colleagues, and external customers with commitment to follow-up and resolution.
You will always have the support of your colleagues within the Technical Excellence team.
You will promote the Ecolab Culture - Safety is our priority, maintain a positive outlook, team spirit and overall represents the Ecolab Culture in a positive manner to the industry.
**We are looking for a**:
- Team player who strengthens us with his, or her own identity
- Analytical and problem-solving strengths
- Someone with affinity to the Food & Beverage market, preferably Food & Protein segment
- Availability for travel (90% of your time in France), nights away from home
**You have the following skills**:
- You have a 5-year degree or equivalent in the field of Chemical Engineering, Biochemistry, Microbiology, Food Technology or Food Processing.
- You preferably have 5 to 10 years' experience in the Food or Protein industry.
- You have a solid knowledge of basic chemistry and microbiology
- You have a pronounced taste for the field and are process and problem oriented. Your taste for challenge, your interpersonal skills, your autonomy and your organization will be your assets to succeed in this position.
- You have good writing and reporting skills.
- Your English is good - written and spoken
- You have a Driving license
**We offer**:
A career within a growing, listed organization, in a challenging market segment
Flexible working hours
A salary and bonus scheme matching the position
Excellent fringe benefits
Mobile phone, laptop and representative lease car
**Join Ecolab, it's not just a job.................it's an adventure
-
Technical Support Specialist
il y a 2 semaines
Paris, Île-de-France Tiffany & Co Temps pleinJob Title: Technical Support Specialist">Location: Paris, France">Salary Range: €55,000 - €65,000 per annum">Job Description:">The ideal candidate will have 2+ years of experience in technical support and a strong background in ITSM methodologies.This role requires excellent analytical skills, problem-solving abilities, and effective communication skills...
-
Technical Support Specialist
il y a 2 semaines
Paris, Île-de-France Marshall of Cambridge Holdings Limited Temps pleinJob OverviewThis position is based in Clermont Ferrand, France. As a Senior Technical Specialist with Marshall of Cambridge Holdings Limited, you will be operating as part of the Technical Support Group (TSG) deployed at the contractor's facility in Clermont Ferrand, France.About the RoleAs a key member of our team, you will provide technical support...
-
Technical Support Specialist
il y a 1 semaine
Paris, France Plug Power Inc Temps pleinTechnical Support Specialist Status: Exempt (Salaried) Department: Global Services / Service Engineering / Technical Services, Dept. 331 Position Summary Core **Responsibilities**: - Build and maintain technical product knowledge internally for all GenDrive models, GenFuel V1, V2, V3 & V4 etc., including Hydrogen Pad and dispensers, and new products...
-
Technical Support Specialist
il y a 4 semaines
Paris, Île-de-France Fortinet, Inc. Temps pleinJob OverviewWe are seeking an experienced Systems Engineer to join our team at Fortinet, Inc. in France. As a key member of our sales organization, you will work closely with our sales representatives to provide technical support and solutions to our customers.Key ResponsibilitiesProvide pre-sales assistance to qualify leads from a technical...
-
Technical Support Specialist
il y a 7 jours
Paris, Île-de-France Corin Group Temps pleinCorin Group is a leading global orthopedic innovation business, revolutionizing the field with advanced robotic and AI technologies.About the RoleWe are seeking an experienced Technical Support Specialist to join our global Sustainability Engineering team. As a key member of our team, you will provide frontline contact to users of our technology products,...
-
Technical Support Specialist
il y a 2 semaines
Paris, France Sendinblue Temps pleinWe are a rapidly growing team of more than 700+ employees, representing over 67 nationalities spread across nine offices in Paris, Berlin, Sofia, Vienna, Noida, Bengaluru, Seattle, New York and Toronto. At Sendinblue, all Sibers evolve in a multicultural, caring, and flexible environment. We are an international team composed of tech & non-tech profiles...
-
Technical Support Specialist
il y a 4 semaines
Paris, Île-de-France Fortinet, Inc. Temps pleinJob Overview:We are seeking an experienced Technical Support Specialist to join our team at Fortinet, Inc. in France. As a key member of our technical support team, you will work closely with our Sales and Systems Engineering teams to provide pre-sales, sales calls, and post-sales support to customers.About the Role:This is a fantastic opportunity for...
-
Technical Support Specialist
Il y a 4 mois
Paris, France Hostaway Temps pleinHostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our...
-
High-Performance Technical Support Specialist
il y a 4 semaines
Paris, Île-de-France acre security Temps pleinCompany OverviewAcre Security, a leading provider of innovative security solutions, is seeking an exceptional Technical Support Engineer to join our Global Technical Services (GTS) Support Team.
-
Technical Support Specialist
il y a 1 semaine
Paris, France Thermo Fisher Scientific Temps pleinAs a Technical Support Specialist, you will provide product line consultation to customers, primarily focused in the French region. You will be expected to keep up to date with our instrumentation and create a strong relationship with the field service, by maintaining approx. 25-30 % FSE field presence locally. Utilizing our remote technologies (such as...
-
Junior Technical Support Specialist
Il y a 7 mois
Paris, France Opensee Temps plein**About Opensee** Opensee provides instant big data analytics solutions to financial institutions. Our mission is to empower business users to autonomously exploit data at a scale and granularity never seen before in order to optimize risk management, trade execution, regulatory reporting and more. Founded in 2015 by senior banking executives and big data...
-
Technical Support Specialist
il y a 2 semaines
Paris, Île-de-France Corin Group Temps pleinCompany Overview: Corin Group is a global orthopedic innovation business that aims to revolutionize the field by integrating advanced robotic and AI technologies. Our vision is to enable patients, surgeons, and healthcare providers to connect more closely than ever.Job Summary: We are seeking a skilled Technical Support Specialist - Robotics and AI to join...
-
Technical Support Specialist
il y a 1 jour
Paris, France AODocs Temps pleinAbout AODOcs We are a SaaS software as a service company, and our content service platform AODocs is used by 500 customers, including large enterprises like Equifax, Solvay or Air Liquide to manage their business critical documents. AODocs ensures that information is easily accessible by the people who need it, while being protected against unauthorized...
-
Technical Support Specialist
il y a 2 jours
Paris, France AODocs Temps pleinAbout AODOcsWe are a SaaS software as a service company, and our content service platform AODocs is used by 500 customers, including large enterprises like Equifax, Solvay or Air Liquide to manage their business critical documents. AODocs ensures that information is easily accessible by the people who need it, while being protected against unauthorized...
-
Technical Support Specialist
il y a 1 jour
Paris, France AODocs Temps pleinAbout AODOcs We are a SaaS software as a service company, and our content service platform AODocs is used by 500 customers, including large enterprises like Equifax, Solvay or Air Liquide to manage their business critical documents. AODocs ensures that information is easily accessible by the people who need it, while being protected against unauthorized...
-
Technical Support Specialist
il y a 6 heures
Paris, France AODocs Temps pleinAbout AODOcs We are a SaaS software as a service company, and our content service platform AODocs is used by 500 customers, including large enterprises like Equifax, Solvay or Air Liquide to manage their business critical documents. AODocs ensures that information is easily accessible by the people who need it, while being protected against unauthorized...
-
Technical Support Specialist for Paris Office
il y a 2 semaines
Paris, Île-de-France Harris Global Temps pleinAbout the RoleHarris Global is seeking a highly skilled Technical Support Specialist to join their team in Paris. This is an exciting opportunity to work with a leading Financial Services client and contribute to the success of their operations.ResponsibilitiesProvide exceptional technical support to senior executives and trading users, ensuring seamless...
-
Level 2 Technical Support
il y a 2 semaines
Paris, France Airswift Temps pleinJob Title: Level 2 Technical Support (Bilingual: French & English)Duration: Initial 6 month contractLocation: Paris, France (hybrid)Setup: FreelanceOverview:We are seeking a highly skilled and bilingual Level 2 Technical Support Specialist to join our team. The ideal candidate will combine technical expertise with excellent communication skills, delivering...
-
Level 2 Technical Support
il y a 2 semaines
Paris, Ile-de-France Airswift Temps pleinJob Title: Level 2 Technical Support (Bilingual: French & English)Duration: Initial 6 month contractLocation: Paris, France (hybrid)Setup: FreelanceOverview:We are seeking a highly skilled and bilingual Level 2 Technical Support Specialist to join our team. The ideal candidate will combine technical expertise with excellent communication skills, delivering...
-
Senior Technical Specialist
Il y a 4 mois
Paris, France Marshall Group Temps pleinThis position is based in Clermont Ferrand, France A unique opportunity has arisen for a Senior Technical Specialist, operating as part of the Technical Support Group (TSG) deployed at the contractor's facility in Clermont Ferrand, France. Providing technical support services and engineering reach back as per the service level agreement during associated...
