Technical Support Specialist
il y a 7 heures
We are seeking an experienced Systems Engineer to join our team at Fortinet, Inc. in France. As a key member of our sales organization, you will work closely with our sales representatives to provide technical support and solutions to our customers.
Key Responsibilities
- Provide pre-sales assistance to qualify leads from a technical standpoint.
- Participate in sales calls as the main technical resource, educating customers on features, specifications, and functionality.
- Conversant with networking applications and solutions.
- Post-sales - lead technical contact for identified accounts, working closely with the technical support team and engineering to resolve customer issues.
- Assist in providing post-sales training to identified customers.
Requirements
- 5-8 years of experience in technical/pre-sales support as a sales or systems engineer.
- 5-8 years of experience in LAN/WAN/Internet services administration.
- Strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP.
- Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and anti-virus technologies.
- Experience with encryption and authentication technologies required.
- Strong presentation skills.
Estimated Salary: €70,000 - €100,000 per annum, depending on experience.
About Us
Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. Our platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Diverse and inclusive work environment.
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