Customer Retention

il y a 2 semaines


RoissyenFrance, France Expeditors Temps plein

**Company Description**
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems

**Job Description** Major Duties and Responsibilities**
- Build a District Retention Program that includes coverage for all existing customers in our District
- Assist Product managers in developing product level retention programs
- Facilitate monthly branch retention meetings
- Build and protect consistency in our branch and service offerings
- Measure and analyze customer revenue trends and proactively communicate these
- Ensure minimum call counts and reviews are completed per district goals
- Ensure incremental improvements are made on building stronger customer relationships
- Grow revenue across multiple product and geographies

**Qualifications**
- Bachelor degree or equivalent business qualifications
- Minimum four years Expeditors / industry experience
- Ability to create/write and articulate client business plans
- Management skills to organize and coach a team
- Demonstrated customer service skills and proven interpersonal skills
- Knowledge of required Expeditors operating systems as well as MS Excel, Visio, Blueprint
- Inquisitive and exploratory mind-set
- Fluent in English

**Additional Information**
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Must be eligible to work within the EU.


  • Customer Success Manager

    il y a 4 jours


    France GTT Temps plein

    Position Title: Customer Success ManagerLocation: FranceLanguage Skills (Essential): French and EnglishAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed...

  • Customer Success Manager

    il y a 4 jours


    France, FR GTT Temps plein

    Position Title: Customer Success ManagerLocation: FranceLanguage Skills (Essential): French and EnglishAbout GTT:GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed...

  • Customer Success Manager

    il y a 4 semaines


    Paris, France AB Tasty Temps plein

    AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating...

  • Lead Agent

    il y a 3 semaines


    Roissy-en-France Expeditors Temps plein

    **Company Description** Created on : 20/03/24 Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries...


  • Aix-en-Provence, France Corcentric Temps plein

    Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Senior Customer Success Manager (CSM) to serve as the trusted advisor to our customers. The right candidate will ensure ongoing success with our platform-based solutions, maximize our customers’ return on investment, and facilitate strong customer retention and growth...

  • Data Analyst

    il y a 2 semaines


    Roissy-en-France, Île-de-France Christian Louboutin Temps plein

    As a Senior Data Analyst in the Omnichannel CRM and Client Department, you will play a crucial role in the creation and evolution of the data-driven Client Strategy worldwide and across all channels of the Christian Louboutin ecosystem, with greater attention placed on both Retail and E-commerce. You will be skilled in all aspects of data analytics,...


  • Paris, France AB Tasty Temps plein

    AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating...

  • Air Import Agent

    il y a 2 semaines


    Roissy-en-France Expeditors Temps plein

    **Description de l'entreprise** Creation : 5/02/2024 Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all...

  • Senior Product Manager

    il y a 4 semaines


    Aix-en-Provence, France Instapro Group Temps plein

    As a Senior Product Manager for one of our customer facing teams, you will be responsible for one part of the customer journey of our two-sided marketplaces. In particular, your work will help tradespeople become more successful and will help bring in the benefits of working with our product for an extended period of time. To achieve these goals, you will...

  • Customer Success Manager

    il y a 3 semaines


    Aix-en-Provence, France Silae Temps plein

    **✨ Qui sommes-nous ?** Silae, **premier centaure RH français et logiciel n°1 de Paie en France**, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines. Silae fait partie de Silver Lake, fonds d’investissement associé aux plus grandes transformations technologiques de ces dernières années. Le succès de Silae s'appuie...

  • Account Manager

    il y a 4 semaines


    Paris, France AB Tasty Temps plein

    AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating...

  • Customer Success Manager- Paie

    il y a 4 semaines


    Aix-en-Provence, France Silae Temps plein

    ✨ Qui sommes-nous ?Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines. Silae fait partie de Silver Lake, fonds d’investissement associé aux plus grandes transformations technologiques de ces dernières années.Le succès de Silae s'appuie sur la...


  • France timesjobs Temps plein

    Position: Chef de Ple ADV LitigesLocation: Colombes, le-de-France, FranceContract: CDICategory: Customer ServicePublication Date: 5 June 2024Mission DetailsWithin the Customers C&C service, Litigation division, and under the authority of the Customers Service Manager and their supervisor, your main missions will be:Client Portfolio Management:Responsible for...

  • Sales Country Manager France

    il y a 3 semaines


    Vaulx-en-Velin, France Axalta Coat. Sys. France Temps plein

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...

  • Sales Country Lead

    il y a 4 semaines


    Vaulx-en-Velin, France Axalta Coating Systems Temps plein

    Job Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and...


  • Vaulx-en-Velin, France Axalta Temps plein

    Description : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...

  • Business Developper

    il y a 3 semaines


    Aix-en-Provence, France Portalia Temps plein

    **Who are we? **:In 2021, more than a million workers were self-employed in France. The world of work is evolving, and we have chosen to embrace the changes it brings. Portalia supports more than 250 freelancers in their daily work by offering them accessible, simple, and secure administrative services. Our goal is to revolutionize the way freelancers manage...


  • France Accor Temps plein

    Nous sommes la Digital & Business Factory du Groupe Accor, le laboratoire d’innovation et de transformation du leader mondial de l’hôtellerie. Avec nos 700 - Heartist®, nous concentrons le meilleur de l'hospitalité et le meilleur de la tech & du digital. Ici, nous faisons naître de nouvelles façons de voyager dans chacun de nos 5 500 hôtels,...

  • Responsable Clientèle Btob

    il y a 4 semaines


    Aix-en-Provence, France MANAGEO Temps plein

    **Qui sommes-nous ?** Basée à Aix-en-Provence, Manageo est une société française en pleine croissance. Expert en conquête digitale b2b et filiale du Groupe Altares Dun& Bradstreet, développe des solutions pour optimiser la performance commerciale de ses clients et les aider à conquérir de nouveaux marchés. Plateforme SaaS ou dispositifs...

  • Account Manager Btob

    il y a 3 semaines


    Aix-en-Provence, France MANAGEO Temps plein

    **Qui sommes-nous ?** Basée à Aix-en-Provence, Manageo est une société française en pleine croissance. Expert en conquête digitale b2b et filiale du Groupe Altares Dun& Bradstreet, développe des solutions pour optimiser la performance commerciale de ses clients et les aider à conquérir de nouveaux marchés. Plateforme SaaS ou dispositifs...