Hpc Customer Success Manager
il y a 2 semaines
**HPC Customer Success Manager**:
- Publication Date: Oct 30, 2024- Ref. No: 523003- Location: Les Clayes-sous-Bois, FR, 78340**Bienvenue chez Eviden, acteur clé du numérique de prochaine génération et leader mondial du cloud, du calcul avancé et de la sécurité **
Eviden opère dans tous les secteurs d’activité, et fait rayonner son expertise sur l’ensemble du continuum numérique. Nous rejoindre, c’est à la fois une opportunité exaltante de contribuer au futur de la tech et d’agir pour le bien commun, tout en bénéficiant d’un environnement équitable et inclusif, entouré d’experts de haut niveau
Aujourd’hui, et pour les générations à venir, ouvrons le champ des possibles.
Eviden est le leader européen du High Performance Computing et délivre des solutions de Calcul Haute Performance parmi les plus performantes au monde afin de résoudre les problèmes scientifiques les plus complexes d’aujourd’hui et de demain.
Vous êtes curieux, inventif et audacieux ? Rejoignez la #TeamEviden
Contexte Equipe
En tant que Customer Success Manager, vous rejoindrez l'équipe HPC (High Performance Computing) dirigée par notre directeur de l'entité HPC. Vous travaillerez en étroite collaboration avec lui pour garantir la mise à jour et la pertinence des informations relatives au suivi des affaires. Vous serez un acteur clé dans l'amélioration de nos processus et outils de suivi, contribuant ainsi à la croissance et au succès de notre entité.
Notre opportunité:
Afin d’améliorer le suivi de nos prospects et de nos affaires en cours, nous recrutons un-e Customer Success Manager sur Les Clayes-sous-Bois. Vous aurez la charge d’évaluer et de mettre à jour les outils de suivi des affaires, de vous assurer de la mise à jour des données, d’en évaluer la pertinence et de donner au management de l’entité une vue synthétique des prospects et des affaires en cours.
Vos missions principales seront de:
Évaluer les outils utilisés pour suivre nos prospects et nos clients et déterminer s’ils sont adéquats pour un suivi opérationnel de l’avancement commercial (relations client), technique (configuration, fournisseurs) et financier (marge, profil de cash).
Proposer les adaptations nécessaires tant aux outils qu’aux procédures de mise à jour.
Assurer l’alimentation des données auprès des forces commerciales.
S’assurer que les données sont à jour et complètes, éventuellement en demandant des précisions supplémentaires.
Analyser les données pour alerter sans délai le management de l’entité HPC et au-delà en fonction des risques ou des opportunités détectés.
Votre profil:
Vous avez une expérience d’au moins 10 ans dans l’IT.
La connaissance du HPC et/ou de l’IA serait un plus.
Vous êtes familier des processus de ventes et des opérations financières d’un fournisseur de matériel IT.
Vous maîtrisez l’utilisation des outils de gestion client et finance (SAP, SalesForce, etc.).
Vous êtes à l’aise dans la relation avec des interlocuteurs commerciaux, savez faire preuve de fermeté et de souplesse, et êtes orienté résultat.
Vous êtes de langue maternelle française ou anglaise et capable de soutenir une conversation professionnelle approfondie dans l’autre langue.
Pourquoi rejoindre Eviden ?
Possibilité de croissance et de développement. Vous travaillerez aux côtés de leaders du secteur et apprendrez d'eux tout en bénéficiant de programmes vous permettant de vous former gratuitement afin de passer des certifications professionnelles sur toutes les technologies utiles à votre métier.
Un lieu de travail inclusif et riche en reconnaissance où les victoires quotidiennes sont célébrées et les différents points de vue encouragés.
La possibilité de télétravailler régulièrement. Nous adoptons des technologies qui permettent des méthodes de travail souples et flexibles. Nous respectons nos employés pour qu'ils puissent faire leur travail quand et comment ils le font le mieux
Faire partie des pionniers d'Eviden, ça vous dit?
C'est justement cette audace et cette curiosité qu'on recherche chez nos talents pour grandir ensemble, transformer des possibilités en réalité pour nos clients et façonner le futur de la Tech et de la société.
Chez Eviden, diversité, équité et inclusion sont au cœur de notre politique RH. Nos métiers sont tous ouverts aux personnes en situation de handicap et ce, quelle que soit la nature de celui-ci. Grâce à nos programmes qui soutiennent toutes les diversités, nos collaborateurs et collaboratrices sont pleinement impliqués pour faire vivre cette culture de l’inclusion.
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