Relationship Manager

il y a 3 semaines

Paris, France Alteryx, Inc. Temps plein

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.

Overview:
The Relationship Manager (RM) is focused on renewing, managing, and expanding the Alteryx license estate in existing customer accounts in Southern Europe. The role consists of proactive activity for the renewal and retention of SMB customers, as well as identifying upsell and cross sell opportunities.

What you will do:

- Own/drive renewal opportunities, forecasting, negotiation
- Identify requirements, uncover roadblocks and demonstrate account management capabilities to drive renewal to on-time closure
- Identify upsell opportunities within customer accounts through consultative discovery conversations and partner with sales reps, solution engineers and partners to close
- Gauge health of each account, document renewal health detail and develop resolution strategy for any high-risk accounts
- Act as liaison between customer and internal business groups to ensure a smooth transaction for the customer
- Maintain consistent high-level technical knowledge of the product, version updates, and pricing
- Successfully negotiate all issues related to renewals
- Drive stake holders to engage in local events, workshops, user groups, inspire conference, or other enablement resources
- Work closely and proactively with a diverse range of Alteryx partners to support our customer’s needs, drive retention and growth

Key Targets:

- Achieve monthly, quarterly and annual renewal revenue targets
- Achieve and maintain target retention rate for assigned accounts
- Achieve quarterly and annual customer growth targets

What we look for:

- 2 - 4 years of experience managing renewals or a full sales cycle (inside or field sales) in the software space
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal.
- Experience working with partners is desirable.
- Experience in transactional sales; high velocity
- Experience working closely with other internal and external business partners to deliver best-in-class customer service
- Bachelor's Degree or equivalent is preferred
- Action-oriented mentality who takes the initiative - loves to get things done
- Fluency in French and a good level of English
- Based in Paris

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

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