Integration System Manager

il y a 4 semaines

Paris e, France LVMH Holdings Temps plein

**Position**:
**Accountabilities and Responsibilities**

Design and steward:

- Maintain system map of our landscape with Architecture team,
- Support Domain manager to team sizing and budget construction,
- Define, monitor and update the team planning considering the different input coming from other departments, teams and external suppliers.
- A balance experience with mix of technology and process skills, aimed to maximize value and performance in organizations.

Service support and sustain:

- Define and ensure respect of SLA’s.
- Managing and upholding the troubleshooting escalation process,
- Measure Service Satisfaction level,
- Release Management: prepare CAB, anticipate any regression risk, adequate documentation of changes, business sign off,
- Conduct periodical meetings with external Vendors Service Manager to analyze KPI’s, Issue log’s and service quality,
- Hold SI accountable, at a sufficiently detailed level Contribute as L3 lead to create the Support strategy with Integration Manager,
- Validates that functional specs and design provided by SI will meet LVMH standards and requirements.

Team lead:

- Participate to train and build a strong team able to challenge any proposals and build its own solution,
- Ramp up a team to be ready for Hypercare and Closing Phase of projects,
- Verification of solution options and recommendation for project or support management decisions,
- Own, manage and nurture continuous process improvements according to business strategies.

**Profile**:
Soft Skills:

- Relational skills, team-work oriented
- Team management/coordination
- Able to assess and drive 3rd part vendor
- Rigorous, organized, committed, transparent
- Written and oral communication skills.
- Experience in a Holding Environment is a plus but not mandatory
- Results driven oriented
- French & English Mandatory

Technical skills:

- Project management
- Accounting/controlling knowledges
- Architecture definition and design / System integration
- Custom systems design and implementation
- Experience of SAP S4 Hana implementation is a plus but not mandatory
- Experience of support Management is mandatory
- Experience of functional and technical integration in an heterogenous system environment is mandatory
- Knowledgeable in release/CAB management
- Knowledgeable in system release, platform sizing
- Knowledgeable in ABAP/Fiori programming

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