Junior Account Manager
Il y a 2 mois
Staycation is the app that lets people easily escape their daily routines with unique, 24-hour getaways or short experiences at the best hotels nearby.
Since launching in 2017, Staycation has redefined the hotel experience by transforming hotels into curated experiences and connecting them with a vibrant local community.
Today, Staycation means:
- 3 million users (with an average age of 30)
- 1,700+ partner hotels (4-5 stars and luxury destinations)
- Experiences rated an average of 9.3/10 by our users
Joining Staycation means becoming part of a team passionate about reimagining the future of hospitality and urban living.
**The Role**:
As a Junior Account Manager, you will play a vital role in driving the business growth of your portfolio of partner hotels. You will be responsible for developing and nurturing relationships with hotel partners, ensuring they maximize their potential while connecting with our local clientele, and consistently reaching your performance targets.
**Key Responsibilities**:
- ** Consultative Guidance**: Champion best practices by providing tailored recommendations that will boost partners’ performance on our platform.
- ** Enhancing Experiences**: Collaborate with hotels to develop exceptional staycation experiences for our users, focusing on increasing revenue streams and optimizing every square meter of hotel space.
- ** Internal Collaboration**: Work closely with internal teams to relay the specific needs of hotels, contributing to the overall enhancement of our partner experience and ensuring their feedback informs our services.
Alongside us, you will help make Staycation the number one partner for the best hotels in France and Europe.
**Location**:
This position is based in our office at 18 rue Soleillet (Paris 20th district) and offers two days of remote work per week.
**Why Join Us?**:
- Learn the ins and outs of account management and quickly expand your responsibilities.
- Have a direct impact on Staycation’s growth.
- Enjoy real responsibility with autonomy, quick decision-making cycles, and the freedom to take action.
- Be part of a team that’s revolutionizing the hospitality industry by creating impactful daily experiences.
**You’re the Ideal Fit If You Have**:
**Must-Haves**
- Educational background: Business school (école de commerce) or Bac+5.
- At least six months of experience (internship or apprenticeship included) in roles such as Project Manager, Account Manager, Business Developer or Customer Success.
- Experience in client-facing roles.
- Fluent in French and comfortable in English.
- Strong multitasking abilities; organized, meticulous, and demanding in your work.
- A natural ambassadorial profile with confidence in representation.
- Excellent listening skills to understand partners’ needs.
- Empathy, people-oriented, and a collaborative team player.
- A drive for challenges, showing commitment in all your endeavors.
- Persuasive skills with resilience to handle setbacks.
- Problem-solving ability to adapt to any situation.
- Curiosity and creativity.
**Nice-to-Haves**
- Experience in a startup or communication agency.
**Hiring Process**:
- Intro Call with Isabella, our People Lead (30 min)
- Hiring Manager Interview with Tanguy, Account Manager Lead and Yovanie, Area Manager (45 min)
- Meeting the Founders (1h) and the team (30 min)
- Reference Check
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