Customer Success Manager

Il y a 2 mois


Paris e, France Chope Ton Biz Dev Temps plein

Notre client est une start-up dans le domaine de l’esthétique médicale.

Il commercialise un logiciel de gestion dédié aux professionnels de l'esthétique médicale (dermatologue, chirurgien esthétique, clinique esthétique) sur un modèle SaaS.

Le logiciel leur permet de gérer l'intégralité de leurs besoins au quotidien (photographies avant/après réalisées grâce à une app iOS qui sont directement intégrées au dossier patient, digitalisation des documents administratifs, suivi du stock, etc...).

**Cibles** : médecins, chirurgiens, dermato esthétiques et directeurs de cliniques) en France ainsi qu’à l’international

**Les missions**:

- Personnaliser chaque formation pour répondre aux besoins uniques de nos clients qu’ils exercent en cabinet individuel ou en clinique
- Former les médecins et leur personnel à l'utilisation de cet outil qui deviendra un incontournable dans leur quotidien
- Remonter les retours et commentaires des utilisateurs aux équipes technique et produit
- Continuellement contribuer à l'optimisation du processus de formation et suivi
- Référencer dans nos outils internes tout le suivi effectué auprès des clients
- À la fin de l'Onboarding, faire une transition optimale à l'équipe

Type d'emploi : Temps plein, CDI

Salaire : 30 000,00€ à 45 000,00€ par an

Avantages:

- Épargne salariale
- Titre-restaurant

Programmation:

- Du lundi au vendredi

Types de primes et de gratifications:

- Primes

Lieu du poste : En présentiel


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