Engagement Manager, Public Sector, Google Cloud
il y a 3 jours
Google welcomes people with disabilities.
Minimum qualifications:
- Experience in customer-facing roles, interfacing with executive stakeholders, for scoping, pricing and contracting services engagements in a cloud business
- Experience in technical consulting, cloud transformation programs, AI systems development or other relevant initiatives
- Ability to speak and write in English fluently
- Ability to travel domestically and internationally up to 25% of time as required
Preferred qualifications:
- Experience in creating and managing a Program/Engagement Profit and Loss (P and L)
- Experience in collaborating with channel partners, systems integrators, and third parties to deliver and manage implementation of high-impact solutions
- Experience in managing teams to achieve outcomes from groups both geographically and organizationally dispersed
- Experience working in a customer facing pre-sales or consulting roles in the Public Sector
- Experience in value consulting, proposal development, and execution with public cloud providers like Google Cloud Platform
**About the job**:
As an Engagement Manager, you will draw on customer-facing expertise and technical acumen to function as the go-to-market lead for Cloud Customer Experience (CCE), interfacing with our customers to define and establish a services strategy which will enable them to realize their business objectives throughout their Google Cloud adoption journey. You will directly support a multi-customer portfolio, focused on supporting our customer’s adoption of Google Cloud Platform while managing key financial metrics. You will regularly engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team within Google. You will also travel domestically and internationally approximately 25% of the time
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**:
- Accelerate adoption of Google Cloud by collaborating with internal teams to capture customer requirements and develop services strategies for individual accounts. Act as the point of contact for Cloud Customer Experience services in partnership with the Sales team
- Develop compelling services proposals for key customers, working with the go-to-market team, Consultants and Project Managers to determine project goals, define completion criteria, build resource breakdowns and determine commercial milestone profiles
- Translate proposals into contractually and technically sound statements of work, with underpinning pricing, that deliver for both customers and for Google Cloud
- Coordinate with delivery teams and partners to develop staffing plans, estimate level of effort, and design project budgets to maintain a healthy financial goal
- Maintain project level oversight and manage exceptions related to timelines, milestones, migration goals and business transformation strategies
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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