Inside Sales Specialist
Il y a 4 mois
**Who are we?**
Kramer is a leading player and pioneer in the Pro AV industry. Kramer audio visual experiences power creativity, collaboration, and engagement. From AVSM to advanced cloud-based communication, collaboration and control solutions, Kramer creates audio visual experiences that are more engaging, more inclusive and more connected than ever before.
We are seeking a dynamic and **multilingual **Inside Sales Associate** to join our passionate team and contribute to the growth of our international client base. We are looking for a person who has a good command of **English and a native level of one of the following languages; French or German** in order to Communicate effectively with clients in various countries in EMEA.
**Responsibilities**:
Handle inbound inquiries and initiate outbound calls to prospective clients.
- Product Knowledge:
- Acquire knowledge of our Audio Visual products and services to articulate features and benefits to potential customers.
- Stay updated on industry trends and advancements to provide informed recommendations.
- Sales Support:
- Collaborate with the sales team to generate leads, qualify prospects, and close sales.
- Provide pre-sales support by answering product-related queries and guiding customers through the sales process.
- Order Processing:
- Process sales orders, ensuring accuracy and efficiency.
- Coordinate with other departments to facilitate smooth order fulfillment.
- Relationship Building:
- Cultivate and maintain strong relationships with clients to foster loyalty and repeat business.
- Collaborate with other teams to address customer concerns and ensure overall satisfaction.
- Documentation:
- Maintain accurate and up-to-date records of customer interactions, transactions, and sales activities in the CRM system.
Qualifications:
- Fluency in one or more of the following languages: English, French or German.
- Nice to have; experience in inside sales, preferably in the Audio Visual Industry.
- Tech-savvy with a passion for staying updated on industry trends.
- Detail-oriented with excellent organizational and multitasking abilities.
We believe that technology can amplify the human experience and help people reach their potential. Our vision for the future calls for fantastic thinkers and doers, from all corners of the world and all walks of life. We trust each other. We empower each other. We speak from the heart, and we always go the extra mile for our colleagues and customer
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