Market Field Service Manager

Il y a 5 mois


Paris, France Axiom Software Solutions Temps plein

**Job Description**:
Job Description - Market Field Service Manager
- 15-20 years of Field service management. Preferably in managing food and drink processing conglomerate corporation accounts.
- Experience in handling customers in Weekly/Daily/Monthly/Quarterly Review meetings
- Sound knowledge of process adherence and management
- Experience in managing Field Support tools, Build management, Server room support, EUC and User Service management functions.
- Making sure that anti-virus updates and patches are applied effectively and promptly
- Enabling high-level performance benchmarks for access devices, such as PCs, laptops, and mobiles
Service Management
- Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
- Capable of converting DSAT into CSAT
- Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
- Providing accurate and regular reports to the management
Meeting Support
- Providing technology support for corporate conferencing and ensuring the ready availability of meeting room resources, such as presentation software and audiovisual systems
- Educating departmental staff on the effective use of conference room technology
Other Key Skills
- Proficiency in leading both physical and virtual teams
- Experience in dealing with third-party-provided services
- Operational ability in a diverse, large-scale environment
- Exceptional customer-facing skills
- In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
- Capacity to train and guide junior team members
- Ability to manage and prioritize tasks efficiently
- Readiness to demonstrate a proactive attitude
- Excellent verbal and written communication skills
Skills and Qualifications
- Bachelor’s degree in business administration or related field
- Exceptional leadership, time management, facilitation, and organizational skills

Preferred Qualifications
- Master’s degree in business administration or related field

About Company

We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.



  • Paris, France Axiom Software Solutions Temps plein

    **Job Description**: Job Description - Market Field Service Manager - 15-20 years of Field service management. Preferably in managing food and drink processing conglomerate corporation accounts. - Experience in handling customers in Weekly/Daily/Monthly/Quarterly Review meetings - Sound knowledge of process adherence and management - Experience in managing...

  • Market Manager

    il y a 4 semaines


    Paris, Île-de-France Market Blitz Temps plein

    Market ManagerAt Market Blitz, we're seeking a seasoned Senior Sales Professional to join our team. As a key player in our sales department, you'll be responsible for executing field sales methodologies, generating leads, and closing deals in the French market.Key Responsibilities:Develop and execute a territory plan to build and maintain a pipeline of...

  • Market Manager

    il y a 3 semaines


    Paris, Île-de-France Market Blitz Temps plein

    Market ManagerAt Market Blitz, we're seeking a seasoned Sales Professional to join our team. As a Senior Sales Executive, you'll be responsible for executing field sales methodologies, leveraging outbound efforts to generate leads, establish relationships, and close deals on the ground.Key Responsibilities:Create and execute a territory plan to build and...

  • Market Manager

    il y a 3 semaines


    Paris, Île-de-France Market Blitz Temps plein

    Market ManagerGuesty is a leading platform for hospitality businesses to automate and optimize their operations. We are seeking a talented and motivated Senior Sales Professional with proven experience in executing field sales methodologies while relying on outbound efforts for lead generation, engagement, establishing relationships, and closing deals on the...

  • Field Service Manager

    il y a 3 semaines


    Paris, Île-de-France microTECH Global Limited Temps plein

    Job Title: Field Service ManagerLocation: FranceSalary Range: Highly CompetitiveJob Summary:We are seeking a highly skilled Field Service Manager to join our team at microTECH Global Limited. As a Field Service Manager, you will be responsible for leading a team of field service engineers and ensuring that all activities are conducted within the boundaries...

  • Market Risk Manager

    il y a 4 semaines


    Paris, Île-de-France Citi Temps plein

    Market Risk Management RoleThe Global Markets In-Business Risk (IBR) team at Citi is responsible for identifying and managing market risk across asset classes within the Global Markets division.Key ResponsibilitiesIdentify key market risk within Markets' trading inventory through data analysis and consideration of market themes and environments.Proven...

  • Market Strategy Manager

    il y a 3 semaines


    Paris, Île-de-France Blu Selection Temps plein

    Blu Selection is seeking a dynamic Market Strategy Manager to join their team. As a key member of the Market Strategy team, you will be responsible for defining commercial narratives and value propositions for new products and business solutions for French clients. Your role will involve developing and implementing the go-to-market strategy for the French...

  • Senior Field Service Manager

    il y a 3 semaines


    Paris, Île-de-France Edwards Ltd. Temps plein

    Job SummaryWe are seeking a highly skilled Senior Field Service Manager to lead our Field Service Team at Edwards Ltd. The ideal candidate will have a strong background in field service management, excellent leadership skills, and the ability to motivate and develop team members to deliver company objectives.The Senior Field Service Manager will be...


  • Paris, Île-de-France Market Research News Temps plein

    We are seeking an experienced and enthusiastic Team Lead Research Consulting to lead our strong team of seven Research Consultants in the French region.As Team Lead, you will play a key role in building and guiding our dynamic team through market research expertise and a commitment to exceeding client expectations.Your responsibilities include guiding and...

  • EU Market Expansion Manager

    il y a 3 semaines


    Paris, Île-de-France Starlite Aviation Group Temps plein

    Starlite Aviation Group is seeking a highly skilled EU Business Development Manager to drive client expansion efforts, strategic partnerships, and market trend monitoring. The successful candidate will be responsible for building and nurturing relationships with key stakeholders, identifying strategic opportunities, and providing operational support for the...

  • Field Marketing Intern

    Il y a 5 mois


    Paris, France Aircall Temps plein

    **Paris** **Marketing - 11003 - Demand Generation /** **Internship /** **On-Site** - Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human...


  • Paris, Île-de-France Edwards Ltd. Temps plein

    Job RequirementsWe are seeking a highly skilled Field Service Team Lead to join our team at Edwards Ltd. The ideal candidate will have a strong background in field service management, excellent leadership skills, and the ability to motivate and develop team members to deliver company objectives.The Field Service Team Lead will be responsible for:Supervising...

  • Senior Field Marketing Manager

    il y a 3 semaines


    Paris, Île-de-France SWEEP Temps plein

    Transforming Climate Action through Innovative MarketingSweep is a pioneering company dedicated to making a positive impact on the climate. We're seeking a highly skilled Senior Field Marketing Manager to join our team and drive our mission forward.About the RoleAs a Senior Field Marketing Manager, you will be responsible for developing and executing a...


  • Paris, France Workday Temps plein

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...

  • Field Service Engineer

    Il y a 3 mois


    Paris, France Lutron Electronics Co., Inc Temps plein

    Overview: **Support and provide technical expertise on Lutron’s portfolio of products in the field and remotely.** Lutron Services Company, Inc. has immediate openings for** **Field Service Engineers** in the Paris Area. A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting and setting up complex...

  • Field Services

    Il y a 5 mois


    Paris 9e, France Donaldson Temps plein

    Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make...

  • Market Research Team Lead

    il y a 3 semaines


    Paris, Île-de-France Market Research News Temps plein

    Team Lead Research Consulting - FranceWe are seeking an experienced and dynamic Team Lead Research Consulting to lead our strong team of seven Research Consultants in the French region.As Team Lead, you will play a key role in building and guiding our team, fostering development through market research expertise and a commitment to exceeding client...

  • Market Access Specialist

    il y a 3 semaines


    Paris, Île-de-France IQVIA Temps plein

    Job Title: Market Access ManagerIQVIA is seeking a highly skilled Market Access Manager to join our team in France. As a Market Access Manager, you will be responsible for helping our clients optimize their market access and demonstrate the value of their healthcare products.Key Responsibilities:Develop and implement market access strategies to improve...


  • Paris, Ile-de-France Pertemps Network Group Temps plein

    Ancillary Services Market ManagerLocation: La Défense, ParisSalary: Up to €60,000 + benefitsHours: Monday to Friday, no weekendsExcellent opportunity to join a large European Wind & Solar organisationThe OpportunityOur client is seeking a highly skilled Ancillary Service Manager to join their Power Marketing Department, based in La Défense, Paris. This...


  • Paris, Île-de-France Databricks Temps plein

    Lead a Team of Pre-Sales Solutions Architects and Solutions EngineersAs a Field Engineering Manager at Databricks, you will be responsible for leading a team of pre-sales Solutions Architects and Solutions Engineers in the French market. Your primary goal will be to expand the team and play a key role in hiring to grow the technical pre-sales teams. You will...