IT Support Officer
Il y a 4 mois
Dans le cadre de la mise en place d’un domaine IT Service Center, mission d’ IT Support Officer (H/F)
Pour cette mission, être garant:
- de la bonne saisie des tickets support
- du suivi et de la mise à jour des processus de résolution des anomalies
- de l’escalade des tickets vers les experts
- de la communication vers les utilisateurs internes et les les clients
Par ailleurs, la mission sera en lien avec l’Incident Manager et le Problem Manager pour assurer la fluidité dans le traitement des incidents et des problèmes.
Force de proposition, avec d’excellentes qualités rédactionnelles
savoir gérer les situations de stress (gestion de crise, gestion des clients).
bonnes capacités d’écoute.
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IT Support Officer
Il y a 4 mois
Paris 9e, France WECRAFT IT Temps pleinDescriptif du poste Dans ce contexte de relocalisation des serveurs cloud et d'une transition majeure vers des solutions cloud, notamment Azure, l'objectif du poste est de contribuer à la structuration et au fonctionnement efficace de l'infrastructure IT de l'entreprise en France, en assurant le support technique, la gestion de réseau, et l'interaction...
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IT Support Office Lead
il y a 1 semaine
Paris, Île-de-France Asana Temps pleinJob Title: IT Support Office LeadWe are seeking an experienced IT Support Office Lead to join our team in Dublin. As a key member of our IT department, you will be responsible for providing technical support to our EMEA region, ensuring seamless IT operations, and collaborating with cross-functional teams to drive business success.About the RoleProvide...
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IT Support Office Lead
il y a 5 jours
Paris, Île-de-France Asana Temps pleinJob Title: IT Support Office LeadAsana is seeking an experienced IT Support Lead to join our EMEA region team. As a key member of our IT team, you will play a critical role in representing Asana IT in the EMEA region, supporting our offices and users based in Dublin, London, Reykjavík, Paris, Munich, and Warsaw.Key Responsibilities:Function as the "Voice of...
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IT Support
Il y a 4 mois
Paris, France IT Support Temps pleinSKILLS 1. Hard skills - Expert sur Azure AD, Intune, Microsoft Endpoint Manager, Windows OS et Linux - Gestion des incidents, des problèmes et des changements selon les procéssus ITIL - Connaissance des produits de sécurité tels que Defender for Endpoints, SIEM, etc. - Connaissance de l'infrastructure : serveurs physiques et virtuels, dockers, VMWare,...
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IT Support Specialist
il y a 3 jours
Paris, Île-de-France A&O IT Group. Temps pleinAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at A&O IT Group. As a key member of our global team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems run smoothly and efficiently.Key ResponsibilitiesHandle Incidents and Service Requests, providing timely and...
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IT Support Office Lead
il y a 3 semaines
Paris, Île-de-France Asana Temps pleinAbout the RoleWe are seeking an experienced IT Support Office Lead to join our team in Dublin. As a key member of our IT department, you will play a critical role in representing Asana IT in the EMEA region, supporting our offices and users across the globe.Key ResponsibilitiesFunction as the 'Voice of the Region' for EMEA, partnering with regional...
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IT Support Office Lead
il y a 2 semaines
Paris, Île-de-France Asana Temps pleinAbout the RoleWe are seeking an experienced IT Support Lead to join our EMEA region team. As a key member of our IT team, you will play a critical role in representing Asana IT in the EMEA region, supporting our offices and users based in Dublin, London, Reykjavík, Paris, Munich, and Warsaw. You will also help to support Asana users globally as we continue...
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IT Support Specialist
il y a 2 jours
Paris, Île-de-France IT-XY GmbH Temps pleinIT Support TechnicianSignaturit Group is a pioneering company that is revolutionizing the way businesses operate through secure digital transactions. With over 250,000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that enable users to sign over 78 million documents digitally.About UsWe have offices...
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IT Support Specialist
il y a 4 jours
Paris, Île-de-France IT-XY GmbH Temps pleinIT Support TechnicianSignaturit Group is a pioneering company in the field of secure digital transactions, serving over 250,000 customers across 40 countries. Our electronic signature and digital identification solutions enable users to sign over 78 million documents digitally.We have a global presence with offices in Madrid, Barcelona, Valencia, and Paris,...
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IT Support Specialist
il y a 2 semaines
Paris, Île-de-France IT-XY GmbH Temps pleinAbout UsIT-XY GmbH is a leading provider of digital transaction solutions, serving over 40 countries worldwide. Our innovative platform enables secure electronic signatures and digital identification, processing over 78 million documents daily.Our TeamWe are a dynamic and multicultural team, working together to optimize administrative tasks for businesses of...
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IT Support Specialist
il y a 4 jours
Paris, Île-de-France IT-XY GmbH Temps pleinIT Support TechnicianSignaturit Group is a pioneering company in the field of secure digital transactions, serving over 250,000 customers across 40 countries. Our electronic signature and digital identification solutions enable users to sign over 78 million documents digitally.About UsWe have offices in Madrid, Barcelona, Valencia, and Paris, working...
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IT Support Specialist
il y a 2 semaines
Paris, Île-de-France IT-XY GmbH Temps pleinAbout UsIT-XY GmbH is a leading provider of digital transaction solutions, serving over 40 countries worldwide. Our innovative platform enables secure electronic signatures and digital identification, processing over 78 million documents digitally.Our TeamWe are a dynamic and multicultural team, working together to optimize administrative tasks for...
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IT Support Specialist
il y a 2 semaines
Paris, Île-de-France IT-XY GmbH Temps pleinAbout UsIT-XY GmbH is a leading provider of digital transaction solutions, serving over 40 countries worldwide. Our innovative platform enables secure electronic signatures and digital identification, processing over 78 million documents digitally.Our TeamWe are a dynamic and multicultural team, working together to optimize administrative tasks for...
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IT Support Specialist
il y a 2 semaines
Paris, Île-de-France IT-XY GmbH Temps pleinAbout UsIT-XY GmbH is a leading provider of digital transaction solutions, serving over 40 countries worldwide. Our innovative platform enables secure electronic signatures and digital identification, processing over 78 million documents digitally.Our TeamWe are a dynamic and multicultural team, working together to optimize administrative tasks for...
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IT Support Specialist F/H
il y a 1 mois
Paris, Île-de-France FED IT Temps pleinPosition: As an IT Support Specialist, you will serve as the primary contact for users, ensuring the seamless operation of office technology, collaborative platforms, and computer systems through effective ticket management (no hotline involved).Assist internal personnel with hardware and software issues.Oversee networking and internet connectivity setups...
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Supporter de l'Office de Support
il y a 1 semaine
Paris, Île-de-France QUANTEAM (Groupe RAINBOW PARTNERS) Temps pleinMissionLe Département IT de Quanteam (Groupe Rainbow Partners) est chargé d'assurer le support du Système d'Information des autres départements. Dans chaque entité de la banque à l'échelle mondiale, le Département IT fournit et gère des outils performants et de haute qualité tout en respectant les contraintes techniques.Les tâchesParticiper au...
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IT Support Specialist
il y a 1 semaine
Paris, Île-de-France D-ploy GmbH Temps pleinIT Support SpecialistD-ploy GmbH is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing on-demand 'eyes and hands' for equipment locally installed but centrally handled.Key...
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IT Support Specialist
il y a 1 semaine
Paris, Île-de-France IT-XY GmbH Temps pleinIT Support TechnicianSignaturit Group is a pioneering company in the field of secure digital transactions, revolutionizing the way businesses operate. With a presence in over 40 countries, we provide cutting-edge electronic signature and digital identification solutions, enabling users to sign over 78 million documents digitally.We have a strong presence in...
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IT Support Specialist
il y a 5 jours
Paris, Île-de-France D-ploy GmbH Temps pleinIT Onsite SupportD-ploy GmbH is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing on-demand 'eyes & hands' for equipment locally installed but centrally handled.Key...
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IT Support Specialist
il y a 1 semaine
Paris, Île-de-France D-ploy GmbH Temps pleinAbout D-ploy GmbHD-ploy GmbH is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA.Job DescriptionWe are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing on-demand technical support to our clients, resolving issues with devices,...