Head of People Operations
il y a 3 semaines
**COMPANY OVERVIEW***:
Founded in 2013 by Pierre Dubuc and Mathieu Nebra, OpenClassrooms is a mission-driven company with the ambition of **making education and career opportunities accessible to everyone.**
The school offers numerous open and free-access courses, along with accredited programs for in-demand professions such as tech, IT, data, pedagogy, marketing, and all delivered 100% online. OpenClassrooms uniquely creates and produces all its courses and educational content, relying on a distinctive model focused on practical learning through professional projects and guidance from mentors who are experts in their respective fields.
From the beginning, OpenClassrooms' mission has been centered around impact: by incorporating it into the statutes since 2018 and subsequently obtaining B Corp certification in 2021. OpenClassrooms is featured in the Next 40/120 ranking, but what we take the most pride in is having facilitated a renewed career trajectory for over 50,000 individuals in 2023.
OpenClassrooms. Education that works.
**WHY ARE WE HIRING ?**:
We are actively seeking our future Head of People Operations.
You will be responsible for all operations related to payroll, people administration and the management of collective labour relations, in all countries where Openclassrooms is present (France, USA, UK and Spain).
The main challenges of the role are to implement sustainable, reliable and documented processes for the three activities mentioned above, as well as ensuring their legal compliance. You will also be responsible for managing the People Operations team.
**YOUR MISSIONS AND RESPONSIBILITIES**:
At OpenClassrooms, our core mission is to empower individuals to develop key skills for the future, with a strong focus on People. As the Head of People Operations, you embody this vision and ensure an optimal alignment of our internal practices and values with our company mission. Your role is pivotal in shaping an environment where people, skills, and mission converge harmoniously.
**Payroll and personnel administration**:
- Manage employee payroll
- Prepare reports for weekly, quarterly and annual appraisals
- Review and comply with company policies and procedures
- Ensure compliance with laws and regulations
- Ensure that account balances are correct
- Resolve payroll errors and handling payment issues
- Collaborate with the financial the accounting department
- Handle all relationship with employees regarding those matters
- Automatisation & Scales
**Team management**:
**Relations with staff representatives**:
- Promote an open and transparent communication between management and staff representatives
- Work collaboratively to reach mutually beneficial agreements on pay, conditions and other relevant issues
- Encourage a collaborative approach to problem solving
- Ensure that management respects the terms of collective agreements
**Legal compliance**:
- Ensure compliance with labor laws and regulations
- Comply with data protection laws
- Secure employee data properly
- Regularly review and update policies to align with legal requirements
**Compensation and Benefits**:
- Establish a transparent salary structure based on market trends and internal equity
- Conduct regular compensation reviews to ensure that salaries remain competitive
- Recommend and administer employee benefits, including health insurance, retirement plans, and other perks.
**YOUR FUTURE TEAM**:
You will be reporting directly to Stéphanie Fraise, our CHRO, who heads the People Team.
With 10 members, the People Team is organized into different functions, including People Operations, People Success Partners, People Project Management and Talent Acquisition.
Your role involves direct management of the People Operations team, a dynamic Team composed with two People Operations Specialists.
***ABOUT YOU**
***:
- Proven experience in Payroll and HR Operations within an international setting, preferably in the Tech industry.
- Excellent knowledge of payroll rules and employment law in the following countries: France, USA and UK.
- Excellent skills in implementing payroll and personnel administration processes
- Proven experience in building and leading a strong team and fostering cross-functional collaboration in international and multicultural environments
- Your knowledge and enthusiasm for new technologies and tools (AI or others) enable you to identify the necessary tools to modernize, scale, and bring value to People Operations processes.
- Meticulous and methodical approach, coupled with strong data analytics skills.
- You are a team player with strong management skills and proven business partnering, collaboration, and influencing skills
- Flexibility, ability to make decisions quickly
***
**OUR PERKS**:
***:
- **Remote Work**: OpenClassrooms is a **"remote-first" company, **meaning that remote work is the norm.
- **Access to OpenClassrooms Offices**:
- For Employees Outside Île-de-France: Possibility to acc
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