![Deezer](https://media.trabajo.org/img/noimg.jpg)
IT Support Specialist
il y a 2 semaines
Company Description
From a French tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.
Now that Deezer is listed on #Euronext, growth is accelerating fueled by #Thepowerofmusic. Deezer is ideally positioned to play a key role in the continued development of the booming music streaming market. If you’re looking for an environment where you can grow and have an impact, this is the perfect time to join Deezer
Our international and passionate teams are spreading the love for music, working to make Deezer the most personal and innovative music streaming service.
We believe music is about diversity & inclusion, multiculturalism and togetherness.
Ready to join the team? Listen**:Join Us**
**Job Description**:
We are currently looking for an International IT support, fluent in French, to join the IT Corporate team.
The team is responsible for all the Worldwide IT support for Deezer collaborators and managing all the internal network, system, and software infrastructure for all the Deezer offices and Datacenter.
Our mission is to:
- Continually develop our service to meet and exceed Deezer employee’s expectations,
- Contribute to the success of the company through the provision of the best and effective IT support,
- Deploy the best and most innovative IT solutions.
**What you will do**:
- Install and support computers, mobile devices, and other computer-related types of equipment
- Support video conferencing devices and collaborative tools (Cisco, Zoom,..)
- Provide remote and on-site support to worldwide users across different channels (Slack, Jira, Mail, IT bar)
- Manage level 1 tickets through the Jira ticket management tool
- Create and maintain required technical documentation
- Follow ITIL processes and standards
**Application and software support**:
- Manage OS deployment for MAC and PCs
- Account management in Active Directory and OKTA
- Support and administration of our SaaS solutions like Google Workspace, Slack, Zoom, Jamf, and more
- Manage workstation lifecycle
- Follow onboarding and offboarding processes
- Maintain hardware and software inventory through GLPI cloud
- IT stock management
**Qualifications**:
This role is excellent for a person with:
- 2+ years of IT Support/Administration experience
- Strong troubleshooting skills and ability to work in a fast-paced environment
- Familiarity with Mac and Windows operating systems
- A highly motivated and driven individual requiring mínimal supervision
- User focus
- Good communication skills both in French and English
Additional Information
**Working hours: Monday to Friday from 9:30am to 1:00pm and from 2:00pm to 6:30pm**
At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding:
- Regular Diversity & Inclusion internal and external talks
- Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+
- Multiple e-learnings and mandatory training sessions for all managers
- English and French courses for all, so that everyone can connect and feel included
Beyond benefits like health insurance, transportation, we offer you extra perks like:
- A Deezer premium family account for free
- Access to gym classes
- Deezer parties several times a year and drinks every thursday
- Allowance for sports, travelling and culture
- Meal vouchers
- Great offices always located in dynamic and attractive districts, whether in Paris, London, Berlin or Sao Paulo
**If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page **here**
-
IT Support Specialist
il y a 3 semaines
Paris 8e, France TALENTS IT Temps pleinNos consultants vous conseillent et vous accompagnent dans votre évolution de carrière. Nous recrutons actuellement pour notre client un(e) Spécialiste Support sur Paris dans le cadre d'un CDI. **Rattaché(e) à l'équipe support, vous aurez pour mission**: D'être le premier point de contact des utilisateurs souhaitant obtenir une assistante...
-
IT Support Specialist
il y a 5 jours
Paris, Île-de-France BCIC Swiss Temps pleinLocation, Type, Skill, Responsibilities & More IT SUPPORT SPECIALIST Type Full Time Description BCIC Swiss GmBH is looking for On-site IT Support Specialist in FranceNow we need an On-site IT Support Specialist in (3 Rue Sain Pierre, Conde-Sur-Noireau & 480 Alle Gustave le creusot,Bourgogne), France for a full-time position. e) Install, upgrade, support and...
-
IT Support Specialist
il y a 4 semaines
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (Conde-Sur-Noireau), France for Full-time with Long-term position. **Location**: Conde-Sur-Noireau Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party...
-
IT Support Specialist
il y a 3 semaines
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (Paris), France for Fulltime position with long term contract. **Location**: (Paris), France Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors...
-
IT Support Specialist
il y a 1 jour
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (Conde-Sur-Noireau), France for Full-time with Long-term position. **Location**: Conde-Sur-Noireau Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party...
-
IT Support Specialist
il y a 1 mois
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (2 rue Paul Cézanne), France for a Full-time with Long-term position. **Location**: France ,2 rue Paul Cézanne Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with...
-
IT Support Specialist
il y a 2 semaines
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist France. Now we need an On-site IT Support Specialist (Backfill) in (Paris), France for a Full-time with Long-term position. **Location**: 4 Rue Paul Lafargue Paris Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third...
-
IT Support Specialist
il y a 4 jours
Paris, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (2 rue Paul Cézanne), France for a Full-time with Long-term position. **Location**: France ,2 rue Paul Cézanne Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with...
-
IT Support Specialist
Il y a 2 mois
Paris, France VILEBREQUIN Temps pleinPremier point de contact des utilisateurs souhaitant obtenir une assistante technique - Périmètre: Bureaux et boutiques en Europe et en Asie (90% des missions sont effectuées à distance du bureau de Paris, mais quelques déplacements sont à prévoir) - S’assurer que la sécurité de l’information fait partie intégrante de l’environnement IT et...
-
IT Support Specialist
il y a 3 semaines
Paris 13e, France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France. Now we need an On-site IT Support Specialist in (Paris), France for Fulltime position with long term contract. **Location**: (Paris), France Position Responsibilities: a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors...
-
IT Support Specialist
il y a 1 semaine
Paris 9e, France Deezer Temps pleinCompany Description From a French tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. Now that Deezer is listed on #Euronext, growth is accelerating fueled by #Thepowerofmusic. Deezer is ideally positioned to play a key role in the continued development...
-
IT Support Specialist
il y a 5 jours
Paris, Île-de-France BCIC Swiss Limited Temps pleinBCIC Swiss GmBH is looking for On-site IT Support Specialist in France.Now we need an On-site IT Support Specialist in (Conde-Sur-Noireau), France for Full-time with Long-term position.Location:Conde-Sur-NoireauPosition Responsibilities:a) Provide first/second level contact and problem resolution for customer issues.b) Work with Third Party Vendors to...
-
IT Support Specialist
il y a 4 semaines
Paris, France Convelio Temps plein**\uD83C\uDFA8 Who Are We? Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise. We've developed our own proprietary algorithm to offer competitive real-time...
-
IT Support Operations Specialist
il y a 4 semaines
Paris, France BlaBlaCar Temps plein**About BlaBlaCar** - BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely. **Your Mission** We are looking for an IT Support Operations...
-
IT Support Specialist
il y a 1 semaine
Paris 2e, France Flink Temps pleinCompany Description We are Flink - your online supermarket revolutionizing the way you do your grocery shopping. With a wide selection of over 2,400 high-quality products, we aim to deliver to your door in minutes. We put our customers first and ensure all products delivered are fresh and nutritious. Additionally, we can customize our national assortment to...
-
IT Support Specialist I
il y a 3 semaines
Paris, France Lightspeed Temps pleinIT Support Specialist (Spécialiste en Support Informatique) - Level 1 (EMEA) Mission du rôle Le Spécialiste du Support Informatique Niveau 1 fournit un support technique de base aux utilisateurs finaux au sein de l'organisation. Il est responsable de la résolution des problèmes matériels et logiciels courants, du dépannage des problèmes...
-
IT Support Specialist
il y a 4 semaines
Paris, France Avanade Temps pleinAvanade France is seeking an IT Support Specialist to support our France team and Paris office. Avanade is a global company and part of Microsoft and Accenture. Our France team has all the advantages of a smaller organization, but we also benefit from our global network. **Come join us**: As an IT Support Specialist, you will leverage your technical...
-
IT Support Operations Specialist
il y a 5 jours
Paris, Île-de-France BlaBlaCar Temps pleinAbout BlaBlaCar BlaBlaCar is the world's leading communitybased travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.Your MissionWe are looking for an IT Support Operations Specialist to join the...
-
IT Support Manager
il y a 2 semaines
Paris 17e, France Sesame IT Temps pleinDescriptif du poste Sesame it cherche son/sa #TechHero pour renforcer son équipe Support et recrute un IT Support Manager pour animer et piloter les activités de Support / #Helpdesk ! Missions principales: - Animer le service support IT (clients et interne). - S assurer du respect des engagements - Reporter l'activité support et évaluer le niveau de...
-
IT Support Officer
il y a 1 semaine
Paris 9e, France WECRAFT IT Temps pleinDescriptif du poste Dans ce contexte de relocalisation des serveurs cloud et d'une transition majeure vers des solutions cloud, notamment Azure, l'objectif du poste est de contribuer à la structuration et au fonctionnement efficace de l'infrastructure IT de l'entreprise en France, en assurant le support technique, la gestion de réseau, et l'interaction...