Emplois actuels liés à IT Service Manager - NeuillysurSeine - Clarins

  • Un Manager It

    Il y a 5 mois

    Neuilly-sur-Seine, France Infogene Temps plein

    Neuilly-sur-Seine - CDI - Publiée il y a plus d'un jour **+7 ans d'expérience demandée** **Description du poste**: - Nous recrutons pour l’un de nos client un manager it - Au sein d’une équipe de consultants, vous accompagnez les projets informatiques du client sur les aspects Sécurité, protection des données. Vous travaillez avec les...

  • IT Sales Manager

    il y a 3 semaines

    Neuilly-sur-Seine, Île-de-France JCDecaux Temps plein

    Job Title: IT Sales Manager Job Description: Company Overview: JCDecaux is a leading provider of out-of-home advertising solutions. Job Summary: We are seeking an experienced IT Sales Manager to join our team. The successful candidate will be responsible for managing a team of analysts, providing production services to business units, and ensuring...

  • IT Sales Manager

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France JCDecaux Temps plein

    Job Description:The IT Sales Manager will be responsible for providing production services to a growing number of business units, utilizing the IT Group Sales Platform. This role will involve managing a team of analysts, ensuring quality of service, and improving SLAs and associated processes.Main Responsibilities:Manage a team of analysts based in France...

  • IT Sales Manager

    il y a 4 semaines

    Neuilly-sur-Seine, Île-de-France JCDecaux Temps plein

    Job Title: IT Sales ManagerJob Summary: We are seeking an experienced IT Sales Manager to join our team at JCDecaux. The successful candidate will be responsible for managing a team of analysts, providing production services to business units, and ensuring the quality of service.Key Responsibilities:Manage a team of analysts based in France and IndiaLook...

  • IT Sales Manager

    il y a 1 mois

    Neuilly-sur-Seine, Île-de-France JCDecaux Temps plein

    Job Title: IT Sales Manager JCDecaux is seeking an experienced IT Sales Manager to join our team. As a key member of our Front Office Solutions team, you will be responsible for providing production services to our growing number of business units.Key Responsibilities:Manage a team of Analysts based in France and IndiaLook after Quality of Service and key...

  • Senior Manager Audit IT

    il y a 3 semaines

    Neuilly-sur-Seine, Île-de-France Grant Thornton Temps plein

    Rejoignez notre équipe d'experts en audit et conseil ITNotre équipe d'audit et conseil IT est à la recherche d'un Sénior Manager Audit IT pour accompagner son développement et renforcer notre offre de services.MissionEn tant que Sénior Manager Audit IT, vous participez pleinement aux travaux de l'équipe auprès de nos clients, en leur proposant des...

  • Corporate Sourcing Manager for IT and Professional Services

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    Corporate Sourcing Manager for IT and Professional ServicesJob Description:We are seeking a highly experienced Corporate Sourcing Manager to join our team at Sephora USA, Inc. As a key member of our Strategic Sourcing team, you will be responsible for developing and executing strategic sourcing plans for IT and professional services.Key...

  • Senior Sourcing Manager, Corporate and IT Professional Services

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    Senior Sourcing Manager, Corporate and IT Professional ServicesJob Summary:We are seeking a highly experienced Senior Sourcing Manager to join our team at Sephora USA, Inc. As a key member of our Strategic Sourcing team, you will be responsible for developing and executing strategic sourcing plans for corporate and IT professional services.Key...

  • Expert en Qualité IT et Gestion des Services

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France ami consulting Temps plein

    Présentation du postea.m.i consulting recherche un expert en qualité IT et gestion des services pour rejoindre son équipe.Compétences requisesMinimum 7 à 10 ans d'expérience dans le domaine de la qualité IT et de la gestion des services IT.Structurer et optimiser l'offre de services IT, avec une connaissance approfondie de l'univers des services...

  • IT Procurement Manager

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    About the OpportunityWe are seeking an IT Procurement Manager to join our team at Sephora. As a Senior Manager of IT Strategic Sourcing, you will be responsible for developing and executing strategic sourcing plans to drive cost savings and improve quality. You will work closely with stakeholders from across the organization to craft and execute contracts...

  • IT Sales

    Il y a 4 mois

    Neuilly-sur-Seine, Nanterre, France JCDecaux Temps plein

    General contextGroup IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: Study, Build, Maintain and Operate. It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning...

  • IT Sales

    Il y a 4 mois

    Neuilly-sur-Seine, France JCDecaux Temps plein

    General contextGroup IT Sales & Posting department is in charge of designing Front-Office applications to support the sales activities in international JCDecaux business units, in particular: Study, Build, Maintain and Operate. It allows Business Units to use a Software Suite to manage the entire sales process: inventory management, media planning...

  • Contract Manager

    il y a 1 mois

    Neuilly-sur-Seine, Île-de-France Eiffage Temps plein

    Eiffage is a leading construction and concessions company in Europe, with a strong presence in the industry.We are seeking a skilled Contract Manager to join our IT Helpdesk team, responsible for providing technical support and assistance to our employees.The ideal candidate will have a strong background in IT, with experience in managing contracts and...

  • IT Sales

    Il y a 4 mois

    Neuilly-sur-Seine, France JCDecaux Temps plein

    Mission General context Group IT Sales & Postingdepartment is in charge of designing Front-Office applications to support thesales activities in international JCDecaux business units, in particular:Study, Build, Maintain and Operate. It allows Business Units touse a Software Suite to manage the entire sales process: inventory management,media...

  • Strategic Sourcing Manager, IT

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    About the Role:Sephora USA, Inc is seeking a highly skilled Strategic Sourcing Manager, IT to join our team. As a key member of our procurement team, you will be responsible for developing and executing strategic sourcing initiatives to optimize IT spend and drive business value.Key Responsibilities:Lead complex sourcing initiatives and contract negotiations...

  • Senior Sourcing Manager, Corporate and IT Professional Services

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    Senior Sourcing Manager, Corporate and IT Professional ServicesJob Summary:Sephora USA, Inc. is seeking a Senior Sourcing Manager to lead the strategic sourcing of professional services across the organization. This role will be responsible for developing and executing sourcing strategies to drive cost savings, improve efficiency, and enhance the overall...

  • Chargé de Recrutement IT

    Il y a 5 mois

    Neuilly-sur-Seine, France ABIL-IT Temps plein

    Descriptif du poste Nous recherchons un(e) chargé(e) de recrutement IT, sous la responsabilité de la responsable des ressources humaines vous aurez pour principales missions: - Collaborer avec les clients pour comprendre leurs besoins en matière de recrutement et aider à définir les profils de poste. Profil recherché De formation supérieure dans...

  • Expert en Qualité IT

    il y a 2 semaines

    Neuilly-sur-Seine, Île-de-France ami consulting Temps plein

    Présentation du posteNous sommes à la recherche d'un expert en qualité IT pour rejoindre notre équipe au sein de l'entreprise ami consulting. Le poste consiste à assurer la continuité des projets déjà en cours, en animant et supervisant le système de management de la qualité, notamment dans la perspective de la mise en conformité avec la...

  • Strategic Sourcing Senior Manager, IT

    il y a 3 semaines

    Neuilly-sur-Seine, Île-de-France Sephora USA, Inc Temps plein

    About the RoleSephora USA, Inc is seeking a highly skilled Strategic Sourcing Senior Manager to join our IT team. As a key member of our strategic sourcing team, you will be responsible for developing and executing sourcing strategies to optimize our IT purchasing decisions.Key ResponsibilitiesLead complex sourcing initiatives and contract negotiations for...

  • IT Support Manager

    il y a 1 semaine

    Neuilly-sur-Seine, Île-de-France JCDecaux Temps plein

    About the RoleWe are seeking an experienced IT Support Manager to join our team in Neuilly, responsible for providing production services to our growing number of business units. The successful candidate will be in charge of managing a team of Analysts based in France and India, and will be responsible for ensuring the quality of service and continuous...

IT Service Manager

Il y a 5 mois

NeuillysurSeine, France Clarins Temps plein

IT SERVICE MANAGER

**Ready to bring passion into your career?**

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for an IT Service Manager based in Paris.

**The role**:
Within the ICM, the IT service manager is responsible for making sure that IT services are being seamlessly delivered to the clients of the global organization, with a view of productivity, cost control and compliance with SLAs.

Operational guarantor of the proper functioning of the information system, you know how to manage priorities and can manage the daily challenges of IT support, in an international and multicultural environment, while respecting commitments and delivery of your team's projects.

He/She will lead local service desk, interact with the suppliers and key IT interlocutors of the Group to define and promote the strategy and good support practices.

He/She is in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets.

**What you’ll do**:
**Mission 1**:
***Service Desk Management**
- Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
- Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary
- Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
- Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
- Taking accountability for service delivery performance, meeting customer expectations, and driving future demand, KPI
- Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization

**Mission 2**:
Interface between Infrastructures team, Skills Center & Subsidiaries& third parties Team to capture and coordinate all requests impacting the production from all Clarins different place.
- Follow and participate to programs or projects
- Follow users acceptance tests to coordinate future implementation
- Work with the TMA team for implementation of the evolution
- Manage third parties include in the implementation process

**Mission 3**:

- Compare the actual-to-targeted Service Levels.
- Report operation results to Clarins Group.
- Report Service Level and Customer Satisfaction results to Clarins Group.
- Participate in the Incident Management, Problem Management, and Change Management Processes.
- Review and approve all operational Changes, either directly or by formal delegation, through the Change Advisory Board (CAB).
- Coordinates Emergency Evolution approval
- Approving Normal & Project Changes as the representative of the CAB
- Provide liaison activities and guidance with the Service Provider’s Relationship Managers and their equivalent Managers Regional and Local
- Coordinate the request from different subsidiaries
- Coordinate activities inside the IT production with the team and supplier
- Coordinate locals IT teams for production

**You are**:

- Able to communicate Written & oral
- Able to negotiate
- Customer oriented
- Flexibility & Analysis
- Fluent in english

**You have**:

- Master’s degree
- Good overall technical knowledge with 15+ years’ experience in IT and 5+ in a similar position
- Work in an international environment
- Knowledge of Public Cloud, Private Cloud
- Knowledge of Infor M3, CP4I, Datastage, Opcon
- Project Management Skills
- ITIL / COBIT Knowledge

**We have**:

- Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our _raison d'être_
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
- A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.