IT Sales Manager

il y a 1 semaine


NeuillysurSeine, Île-de-France JCDecaux Temps plein
Job Title: IT Sales Manager Job Description: Company Overview: JCDecaux is a leading provider of out-of-home advertising solutions. Job Summary: We are seeking an experienced IT Sales Manager to join our team. The successful candidate will be responsible for managing a team of analysts, providing production services to business units, and ensuring high-quality service delivery. Key Responsibilities: * Manage a team of analysts based in France and India * Improve Quality of Service and associated processes * Onboard new business units and manage business user demands * Enhance communication across users * Prioritize fixes and change requests with product teams * Measure user satisfaction and share support KPIs Requirements: * Strong experience in IT application and business relationship * ITIL certification a plus * International environment and Agile delivery experience * Fluent English mandatory Working Environment: The position is based in Neuilly, and the team operates using Agile methods. International trips may be required.
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