Customer Success Manager

il y a 4 semaines


Paris, France Dalux Temps plein

**Customer Success Manager**:
Aimeriez-vous travailler avec une entreprise de pointe dans le secteur de la construction ? Vous vous considérez comme passionné par l'innovation et le développement de la technologie BIM ?

Nous sommes des leaders internationaux en matière d'innovation et de développement dans le domaine du BIM, et nos solutions permettent d'améliorer les processus de travail et la qualité des bâtiments construits, rénovés et entretenus dans le monde entier. Notre activité étant en pleine expansion, nous recherchons un autre Customer Success Manager pour notre équipe à Paris afin d'aider nos clients en France. En étroite collaboration avec l'équipe, vous aiderez les entrepreneurs, les constructeurs et les bureaux d'études à utiliser nos produits Dalux, DaluxBox, DaluxField et DaluxFM.

**Soucieux du service, proactif et innovant**
Chez Dalux, l'expérience et la convivialité de l'utilisateur sont primordiales. Nous croyons en des normes élevées en matière de service et sommes heureux de guider nos clients. Comme nos clients sont au cœur de notre activité, nous nous efforçons toujours d'avoir le sens du service, de l'analyse, de communiquer clairement et efficacement, et d'assurer de bonnes relations avec les clients et la croissance, même face à des problèmes complexes.

Au sein de l'équipe, vos principales responsabilités seront les suivantes
- Soutenir les clients nouveaux et les clients existants dans l'utilisation et la compréhension de notre produit.
- Présenter le portefeuille de produits Dalux aux nouveaux clients potentiels.
- Assister les nouveaux clients dans la mise en œuvre et la formation de la suite complète de produits.
- Soutenir les clients actuels et les assister en matière de support technique ou de fonctionnalités, si nécessaire.
- Participer à des groupes de réseautage, des salons professionels et d'autres événements.

**Votre parcours**

**Participez au succès**

**À propos de Dalux**
Dalux travaille avec les principaux entrepreneurs et consultants pour digitaliser le secteur de la construction et de l'immobilier. En tant que leader international de l'innovation BIM, Dalux développe des solutions logicielles de haute qualité pour améliorer les processus de travail et l'assurance qualité pour les nouvelles constructions, les travaux de rénovation et la gestion des installations dans le monde entier. Nous améliorons continuellement notre technologie existante avec nos utilisateurs et développons de nouvelles solutions révolutionnaires. Ces dernières années, nous avons lancé plusieurs nouveautés mondiales dans le domaine, telles que la visionneuse BIM mobile la plus rapide au monde et la première fonctionnalité de réalité augmentée basée sur le BIM pour le secteur de la construction.

**Application deadline**:
Ongoing

**William Riparbelli Rasmussen**
HR Business Partner
- +45 60 10 02 35-
**Dalux | Vélizy Villacoublay **:8 rue des Frères Caudron
- 78140 Vélizy Villacoublay


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