Internship - Learning & Development (6 Months)

il y a 7 jours

Paris, France Qonto Temps plein

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership |** Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery |** Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

As a **Learning & Development Coordinator Intern**, you will join the Talent and Culture team, and more specifically the Learning & Development (L&D) Team that is responsible for building a fast-growing team that supports Qonto's ambition

You will work directly under Olivia's supervision and you'll be pivotal in optimising our training programs and community engagement initiatives, directly contributing to our overarching goal of empowering every team member's growth.

**‍‍ As a Learning & Development Intern, you will**
- **Autonomously manage training cohorts**, ensuring high engagement and seamless logistics.
- **Monitor and increase the utilisation rates** of the language learning platform Busuu, fostering a vibrant learning community.
- **Collaborate closely with stakeholders** across various departments and externals to ensure a smooth flow of training.
- **Serve as a primary point of contact** for all L&D inquiries, providing prompt and reliable support to all teams.

**About your future Manager**

Your manager will be Olivia, and she will be guiding you in your role and ensure you feel at ease at Qonto.

Olivia, who comes from the other side of the Channel, joined Qonto in January 2022 after having worked in general HR, L&D, recruitment, and project management in a luxury retail brand. She is Qonto’s Onboarding Lead and L&D Manager. Apart from her HR experience, Olivia also brings a lot of value to Qonto thanks to a variety of different experiences, from events to teaching.

**What you can expect**
- Work in a **fast-paced** and **scaling** environment;
- Work in an **international** company, with 70+ nationalities spread in 5 European countries;
- An exciting job combining **pedagogical thinking & developmen**t support and project monitoring & development;
- A highly **transversal job**, where you will learn a lot from many departments.

**About You**
- **Experience**: You were involved in on hands costumer focused job such as: a volunteering project, a student association or completed an internship that included project management;
- **Mastery**: You are willing to learn and develop new skills in Learning & Development, and develop your HR project management skills;
- **Teamwork**: You can build strong relationships with various stakeholders based on confidentiality and trust;
- **Communication**: You have good communication and interpersonal skills;
- **Languages**: You are fluent in English, speaking French is a plus
- **Education**: You are pursuing a degree in HR, marketing, events... or something related to costumer focus.- ️ Certain of our perks and benefits are only available to employees on permanent contracts_

**Perks**

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Competitive salary package;
- A meal voucher;
- Public transportation reimbursement (part or global);
- A great health insurance (depending on the country);
- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future managers
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an **interview guide** so you can best prepare yourself.

On average, our process lasts **20 working days** and offers usually follow within **48 hours**

To learn more about us:
Qonto's Blog | Les Échos I L'Usine D

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