Customer Relationship Officer Espagne
il y a 5 jours
Samboat est la start-up de location de bateaux entre particuliers basée sur le modèle de la consommation collaborative. Le site permet aux propriétaires de bateaux d'amortir leur frais facilement et aux navigateurs de louer un bateau à moindre coût. Inspiré de grands succès comme Airbnb, Blablacar ou Drivy, SamBoat se développe à une vitesse exponentielle et a besoin de toi pour participer à son essor.
SamBoat a été labellisé Happy At Work startup avec une note de 4,8/5.
**Description du poste**:
Accueilli au sein de notre service client, tu accompagneras nos clients Espagnols ou hispanophones tout au long de leur parcours chez Samboat.
Tu seras donc en charge de:
- Répondre aux besoins client
- Traiter les appels, mails des clients Espagnols et internationaux
- Proposer des offres sur mesure adaptées aux besoins des clients
- Contacter des propriétaires par téléphone et mail
- Traiter des litiges
- Assurer la qualité du service SamBoat
**Profil recherché**:
Nous recherchons donc une personne rigoureuse, appréciant le travail d'équipe et ayant le goût du challenge d'origine espagnole ou bilingue espagnol
- Minimum BAC +2 à +5
- Aisance relationnelle
- Bonne fibre commerciale
- Excellente culture WEB
- Connaissance du monde nautique
**Pourquoi nous rejoindre ?**
Tu as la possibilité de rejoindre une équipe sur-vitaminée et participer à l’essor d'un concept en plein développement européen. Moment clé pour nous rejoindre, Samboat c’est aussi:
- Une équipe soudée, ici pas de place pour les solo player
- L’opportunité d’évoluer dans un environnement hyper-dynamique
**Avantages**:
- Tickets restaurant, apéros, sorties bateau
- Nous offrons le permis bateau
- Possibilité de télétravail jusqu'à 4 jours / semaine
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