Revenue Operations Manager

Based in: Paris or full-remote position in FranceContract: CDIDepartment: GTM (Go to market)Location: FranceCompensation: €55,000 - €60,000 / yearOverviewShipup is a 50+ people company that envisions a world where brands keep their promises along the entire customer journey. That’s why we enable brands to take control over the most volatile part of the customer experience — the post-purchase — so they increase brand loyalty and save support costs.Job title: Revenue Operations ManagerWe’re looking for a Revenue Operations Manager to join our Operations team. As Shipup grows, our revenue operations need to be clear, reliable, and scalable. This role ensures our Sales and Customer Success teams can focus on delivering value while leadership relies on trusted data and predictable revenue.You will report directly to Bérénice, Head of Ops, and collaborate with cross-functional teams to deliver exceptional value to our clients.Your key responsibilitiesDesign, maintain, and improve revenue processes that support new deals, renewals and expansion, while keeping things simple and usable for teamsRun and improve Shipup’s revenue operations on a day-to-day basis across Sales and Customer Success teamsOwn the CRM and revenue tooling, ensuring processes are clean, consistent, and actually used by teamsMake revenue data reliable and actionable, so pipeline, churn, and retention metrics can be trusted and discussed with confidence by partnering with our Head of DataSupport Sales and CS teams in their execution, by reducing friction, clarifying ownership, and improving how tools and processes are usedDrive revenue-related projects from start to finish, working closely with multiple teams and ensuring solutions are adopted in practiceContinuously identify and fix gaps in processes, data, or tooling that slow teams down or reduce visibilityOur technical stackHubspot, our main CRMModjo, AI meeting recording and analysis platformSkalin, CS platformMetabase, data visualisation platformn8n, automation platformSlack, messaging platformNotion, collaboration platformWhat you have3–5+ years of experience in Revenue OperationsProven end-to-end Revenue exposureStrong experience with CRM systemsDemonstrated ability to lead cross-functional projects end-to-endProficiency in data visualization tools such as Metabase, Looker, Tableau, or Power BIStrong stakeholder management and communication skillsFull professional proficiency in French and EnglishWhat you’ll getFlexible hybrid remote model: work from our Paris office or fully remotely in France. We know that everyone has their own way of working that best fits their lifestyle and needs.International environment: join a diverse team with 10+ nationalities where English is our official language.People-centric company: we believe that happy and healthy collaborators can achieve great things. Investing in their wellbeing is investing in our success. Check out what our employees are saying about us on GlassdoorFun workplace where connections thrive: we value human connections and a collaborative work environment. That is why we organize opportunities to spend time together, whether physically or remotely. Learn more about our different gatherings here.Swile card: Meal vouchers and more than €500/year for green transport subsidies (public transport, bike purchases, protective gear etc.).33 days of paid time off per year: a generous PTO policy to support your work-life balance.Work from home set-up: Get up to €500 to create an optimal home office with a desk and/or chair.Recruitment processOur hiring process is structured to avoid bias and ensure a fair assessment of all our candidates. Our interviews are suited to our flex remote policy, so you can choose whether you want to attend them on-site or remotely.Screening interview (45 minutes) with Margot, Talent Acquisition Manager — to better understand your career plan and answer questions.Topgrading interview (1h30) with Bérénice, Head of Ops — to understand your career story and evaluate role-related soft skills.Focused Interview (1h30) with Bérénice, Head of Ops & Antoine, VP Customer Success — assess specific job-related skills.Culture fit with Shipup Team members — to ensure alignment with our values and culture.Reference check — to obtain feedback from former colleagues or managers.End notesIf you don’t meet 100% of the qualifications outlined above — that’s okay, nobody’s perfect. We believe in hiring people, not just skills. We encourage you to apply if this role makes you excited to come to work every day.Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr