Head of IT Technical Infrastructures

Head of IT Technical Infrastructures & Support (M/F) A leading European provider of services to rail operators, manufacturers, and local authorities, Akiem serves over 100 customers in 22 countries and operates a comprehensive certified Entity in Charge of Maintenance (ECM) covering a pan‑European network of workshops and extensive spare‑parts inventories. The Head of IT Technical Infrastructures & Support is responsible for overseeing all group technical infrastructure resources—hardware, data centers, cloud environments, networks, telecommunications, and operational IT systems—and managing a distributed team located in France and Germany. The position is based in Saint‑Ouen (Paris area). Responsibilities Technical Infrastructure Strategy & Standardization: define, manage and enforce technical infrastructure standards across the Group (telecom, network, WAN/LAN/WIFI, Office 365, workstations, servers, data centers and/or cloud environments). Contribute significantly to the Group’s IT strategy on all technical components (telephony, network, AD, Office 365, servers, data centers, cloud, etc.). Lead the operational implementation of the approved technical strategy. Select new technologies aligned with cost, security and timing constraints. Develop and execute the infrastructure standardization roadmap, harmonising multiple companies into one common technical model. Provide expert guidance to Group management regarding the impact and benefits of technical decisions (e.g., cloud migration). Contribute to the technical aspects of major application projects (e.g., ERP implementations). Team Leadership & Coordination: manage and coordinate a distributed team of technical staff across several group entities (currently two team members). Ensure alignment and coordination of the infrastructure strategy across all countries. Collaborate with key stakeholders including the CISO, Group DPO, and internal/external auditors. Infrastructure Operations & Maintenance: ensure continuous monitoring, operation and maintenance of all technical resources. Keep infrastructure aligned with IS evolution and regulatory requirements. Maintain and update the three‑year technical architecture strategic plan, in line with the Group’s business roadmap. Security, Compliance & ITGC Controls: work closely with the CISO to handle cybersecurity topics (vulnerability management, patching, etc.). Periodically review user accounts according to Group policies. Maintain an accurate and up‑to‑date IT equipment inventory. Ensure proper execution of the Disaster Recovery Plan (DRP). Conduct regular audits and ensure compliance with ITGC controls. Technology & Security Watch: maintain active monitoring of technological evolutions and regulatory updates. IT Purchasing & Vendor Management: manage all IT infrastructure‑related purchasing (networks, telephony, workstations, etc.) and ensure all IT purchases comply with Group security policies. Budget Responsibility Full responsibility for CAPEX and OPEX budgets within the scope of technical infrastructures and support. Qualifications Master’s degree or equivalent. Experience in the management of IT/TI projects (ITIL, PMI, etc.). More than five years’ experience in an equivalent position (technical manager minimum). English essential; French would be a plus. COBIT experience if possible. CISSP (Certified Information Systems Security Professional) certification (or equivalent) would be a plus. Strong knowledge of cybersecurity, ITGC controls and compliance. Additional Information The role offers a dynamic and stimulating environment that values genuine, human‑centered relationships. Referrals increase your chances of interviewing at Akiem by 2×. TalentPool Notice: Even if this position does not perfectly match your profile, we would be delighted to include you in our TalentPool and contact you for future opportunities. #J-18808-Ljbffr