General Manager PCS

Senior Talent Acquisition Partner @ GE HealthCare | Sourcing Excellence Job Description Summary The Patient Care Solutions (PCS) FBFA (France Belgium Francophone Africa) General Manager will be a member of the International PCS team and of the FBFA Senior Leadership Team. (S)he is responsible for development and implementation of the PCS segment strategy for market share gain & profitable franchise growth, driving orders, profitable revenue growth and value creation through product & commercial strategies in FBFA Zone. This role will partner with the Commercial leaders, Product leaders, & LCT leaders to drive through Solutions and Enterprise mindset customer satisfaction and business profitable growth. (S)he will work closely with Region General Management, Zone Key/Executive account managers, Commercial, Marketing, Financing and GEHC International Segment Teams. (S)he will have a solid background leading teams in Medtech business with clear understanding in care areas integrated solutions (emergency, surgical & critical care), clinical pathways and will build strong relationships with key customers at the strategic & clinical decision level. Le/la Directeur/Directrice Patient Care Solutions (PCS) FBFA (France Belgique Afrique Francophone) sera membre de l’équipe internationale PCS ainsi que de l’équipe de direction senior FBFA. Il/elle est responsable du développement et de la mise en œuvre de la stratégie du segment PCS pour gagner des parts de marché et assurer une croissance rentable de la franchise, en stimulant les commandes, la croissance des revenus rentables et la création de valeur grâce aux stratégies produit et commerciales dans la zone FBFA. Ce rôle implique une collaboration étroite avec les responsables commerciaux, les responsables produits et les leaders LCT afin de promouvoir une approche orientée « Solutions » et « Entreprise » pour la satisfaction des clients et la croissance rentable de l’activité. Il/elle travaillera en étroite collaboration avec la direction générale régionale, les responsables grands comptes/exécutifs de la zone, les équipes commerciales, marketing, financement et les équipes segment internationales GEHC. Il/elle devra avoir une solide expérience dans la direction d’équipes dans le secteur Medtech, avec une compréhension claire des solutions intégrées dans les domaines de soins (urgence, chirurgie et soins critiques), des parcours cliniques, et établir des relations solides avec les clients clés au niveau stratégique et décisionnel clinique. Job Description Key responsibilities include (but are not limited to): Leadership & Culture Lead, coach, and support a high-performing team to reach their full potential. Foster a culture of candor, creativity, and continuous improvement, centered around patients and people. Promote servant leadership principles to inspire growth and engagement. Customer Success & Innovation Enable customer success through innovation, efficiency & transformation programs, focused on patient safety & user experience, enabled by digital technology adoption, clinical differentiation & workflow optimization. Drive customer satisfaction and success through innovation, efficiency, and transformation programs. Focus on patient safety, user experience, and digital technology adoption. Optimize clinical workflows and differentiate through clinical excellence. People Leadership & Growth Foster a culture where people flourish—by attracting top talent, unlocking individual potential through meaningful performance development, and shaping the next generation of leaders through intentional succession planning. Ensure team commitment to both individual and shared goals. Retain & grow talent and continually develop pipeline for critical positions in partnership with human resources team. Guarantee the team is committed to individual & team targets. Strategic Engagement & Advisory Engage early with key stakeholders in public and private healthcare modernization programs. Act as a senior advisor and coach to customer organizations, helping scope challenges and architect solutions using the PCS & HCS portfolio. Market Strategy & Product Positioning Regionalize product positioning and pricing strategy aligned with international segment profitability. Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing. Execute Value Creation and Care Area strategies tailored to local market needs. Commercial Excellence & Channel Management Strengthen product management capabilities across segments, modalities, and channels. Increase market visibility by driving systematic funnel management & grow commercial intensity. Reinforce channel partner engagement & performance excellence. Collect and share market insights to inform international strategy. Drive channel partner engagement, performance excellence, and funnel management. Academic & Clinical Partnerships Expand partnerships with academic institutions, KOLs, and medical societies (e.g., Anesthesia, Enterprise Monitoring, Cardiology, Maternal Infant and Fetal care). Partner with Marketing and Product Mgnt teams to develop strategic KOL management programs (User meetings, Speaker engagements, congresses, knowledge exchange, white papers) and expand engagement with reference sites to drive customer satisfaction and state‑of‑the‑art implementation of our clinical differentiation. Collaborate with marketing to produce clinical evidence and strengthen strategic account relationships. Sales Enablement & Education Deliver educational and Sales training programs to direct and indirect sales channels with support of Product and marketing teams. Ensure readiness for new product introductions (NPIs), including regulatory approvals, fast market adoption, training, and system configurations. Operational Excellence Lead the operating reviews (monthly/weekly) and simplify operations through lean thinking and mindset & by prioritizing well‑defined KPIs in a spirit of continuous improvement and problem‑solving mindset. Manage inventory health, PSI projections, and demonstration efficiency. Own performance metrics and implement countermeasures when needed. Drive GTM and commercials metrics such as funnel, visibility, pacing, SFDC engagement and loss report. Responsible to translate demand through disciplined projections together with S&OP team. Responsible to maintain health inventory levels according to set targets and comply with LSI policies. Performance Metrics & Financial Targets Achieve targets for market share, win rate, revenue growth, and revenue per socket as PCS franchise. Influence GTM and commercial metrics (funnel, pacing, SFDC engagement). Deliver franchise metrics (Orders, sales, CM, WR, VISI, SHARE, CCR, OTRW, OD Volume, Upgrade). Align budget creation with intercom and ensure delivery of franchise metrics (orders, sales, CM, WR, etc.). Lifecycle & Service Management Develop lifecycle programs to drive franchise growth and installed base retention in partnership with Service Sales team. Drive franchise growth with commercial, product teams and channel partners with best‑in‑class IB retention (EOGS) in that process including Svc, C&A offering. Partner with service leadership in the LCT to achieve service targets (e.g., capture rate) and co‑lead the effort to upsell and grow lifecycle revenue. Qualifications Education & Experience Bachelor’s degree in Engineering, Business, Product Management, Marketing or a related field; Master’s degree/MBA preferred. Minimum 10+ years of progressive leadership experience in Business Management, Product Marketing/Development, or equivalent roles within the healthcare industry. At least 8 years of direct experience in the healthcare sector, with deep understanding of market dynamics and customer needs. Proven track record in sales, product management, and/or marketing—experience in high‑tech capital equipment is a strong asset. Experience managing matrix organizations, multi‑cultural teams, and multi‑market businesses. Leadership & Business Acumen Demonstrated business management and resource allocation skills, including strategic planning and business plan development. Strong financial acumen and organizational planning capabilities. Proven ability to drive and execute rigorous operating mechanisms in alignment with GE standards. Deep knowledge and domain expertise in the field of Emergency, Operative and Critical care (ECO). Knowledge of GE Healthcare’s product and service portfolio would be a plus. Strategic Thinking & Execution Ability to think on the spot, respond quickly to challenges, and resolve complex solution pain points. Skilled in project management, including the development and execution of complex, cross‑functional plans. Comfortable navigating ambiguity, with strong strategic agility, risk assessment, and results orientation. People Leadership & Influence Exemplary people management, people and customers centered leadership, including strong team building, coaching, talent growth and sales enablement. Demonstrated ability to energize, develop, and influence individuals and teams at all levels. Experience working, communicating and partnering with C‑level executives in large healthcare organizations. Strong interpersonal skills, with creativity, curiosity, and the ability to build rapport and foster collaboration. Communication & Relationship Building Fluent in English; additional languages are a plus. High-level presentation and communication skills, with the ability to convey complex ideas to both technical and non‑technical audiences. Advanced negotiation, influencing, and problem‑solving capabilities. Proven ability to build and maintain strategic relationships with internal and external stakeholders. Strong commitment to compliance and ethical standards. Other Requirements Willingness and ability to travel within the assigned geographic region. Ability to operate effectively in a dynamic, multi‑tasking environment with a customer‑first mindset. Qualifications (French) Formation & Expérience Diplôme de licence en ingénierie, gestion d’entreprise, Product Management, Marketing ou domaine connexe ; un Master/MBA est fortement souhaité. Minimum de 10+ années d’expérience progressive en leadership dans la gestion d’entreprise, le marketing/développement produit ou des rôles équivalents dans le secteur de la santé. Au moins 8 ans d’expérience directe dans le secteur de la santé, avec une compréhension approfondie des dynamiques de marché et des besoins des clients. Antécédents avérés en ventes, gestion de produits et/ou marketing — une expérience dans les équipements technologiques de pointe est un atout majeur. Expérience dans la gestion d’organisations matricielles, d’équipes multiculturelles et d’activités multi‑marchés. Leadership & Sens des affaires Compétences démontrées en gestion d’entreprise et allocation des ressources, y compris en planification stratégique et élaboration de plans d’affaires. Solide sens financier et capacités de planification organisationnelle. Capacité avérée à piloter et exécuter des mécanismes opérationnels rigoureux en conformité avec les standards GE. Connaissance approfondie et expertise dans le domaine des soins d’urgence, opératoires et critiques (ECO). La connaissance du portefeuille produits et services GE Healthcare serait un plus. Vision stratégique & Exécution Capacité à réagir rapidement, à relever les défis et à résoudre des problématiques complexes liées aux solutions. Compétences en gestion de projet, incluant le développement et l’exécution de plans complexes et transversaux. À l’aise dans un environnement ambigu, avec une forte agilité stratégique, une évaluation des risques et une orientation résultats. Leadership & Influence (French) Leadership exemplaire centré sur les personnes et les clients, incluant le développement d’équipe, le coaching, la croissance des talents et le support commercial. Capacité démontrée à dynamiser, développer et influencer des individus et des équipes à tous les niveaux. Expérience dans la collaboration et la communication avec des dirigeants C‑level dans de grandes organisations de santé. Excellentes compétences interpersonnelles, avec créativité, curiosité et aptitude à établir des relations et favoriser la collaboration. Communication & Création de relations (French) Maîtrise de l’anglais ; la connaissance d’autres langues est un atout. Compétences avancées en présentation et communication, avec la capacité de transmettre des idées complexes à des publics techniques et non techniques. Capacités avancées en négociation, influence et résolution de problèmes. Capacité avérée à établir et maintenir des relations stratégiques avec des parties prenantes internes et externes. Engagement fort envers la conformité et les standards éthiques. Autres exigences (French) Disponibilité et capacité à voyager dans la région géographique assignée. Capacité à opérer efficacement dans un environnement dynamique, multitâche, avec une approche centrée sur le client. About Us GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health—digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world‑changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare - Creating a world where healthcare has no limits Additional Information Relocation Assistance Provided: No Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at GE HealthCare by 2x Gennevilliers, Île-de-France, France 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr