AI-Driven Support Engineer | Global Incident Lead
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Shippeo, a leading European SaaS company transforming supply chain visibility, is seeking a Support Engineer in Paris on a hybrid basis. You will bridge customers, product engineering and customer success to accelerate issue resolution and improve platform reliability.
Ideal candidates bring 3–4 years in technical SaaS support, extensive API/database problem solving, and experience with SQL, Elasticsearch, and tooling like Postman or DBeaver.
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