Team Lead, Customer Success

il y a 1 jour


Paris, France Armis Temps plein

Join to apply for the Team Lead, Customer SuccessArmis\LOYArmis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving perimeter‑less world, Armis ensures that organizations continuously see, protect, and manage all criticalaih assets – from the ground to the cloud. Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to keep critical infrastructure, economies and society safe around the clock.\조Armis is a privately held company headquartered in California.\RATETeam Lead, Customer Success\argeAt Armis, we help the world’s leading organizations secure their connected assets. Our Customer Success team ensures customers unlock the full value of the Armis platform—and we’re looking for a Team Lead to grow with us. This role will cover France and North EMEA.\pAs Team Lead, you’ll balance hands‑on technical delivery with people leadership. You’ll manage your own portfolio of strategic accounts while guiding a talented CS team to deliver outstanding customer outcomes. From mentoring and coaching to solving complex technical challenges, you’ll drive adoption, satisfaction, and long‑term success.\WRITEWhat You’ll Do\olicyLead & Mentor: Coach, develop, andheiros inspire a high‑performing CS team.Technical Expertise: Provide escalation support, solve complex issues, and guide best practices for deploying and configuring the Armis platform.Customer Impact: Manage your own book of business, building strong relationships, driving adoption, and aligning Armis capabilities to customer goals.Collaboration: Partner across Product, Engineering, Sales, and Support to represent customer needs and deliver value.Operational Excellence: Monitor team performance, streamline processes, and ensure desire day‑to‑day execution.Strategic Insight: Report on customer health, risks, and opportunities to leadership—helping shape both team and company success.\ponderWhat We Expect\agencies6+ years in Customer Success, Solutions Engineering, or a similar technical post‑sales role.2+ years leading or mentoring technical teams.Strong background in networking, systems integration, or cybersecurity.Excellent communicator who can simplify complex technical concepts.Proven ability to drive adoption, solve problems, and manage stakeholders at all levels.Fluent in English (additional European languages a plus).Willingness to travel regionally (up to 25%).Speaks fluent in French and English.\SIBonus Points For\hOBscannerHands‑on deployment or professional services experience.Industry certifications (CISSP, Security+, CEH).Knowledge of IoT, OT, or healthcare environments.Familiarity with Linux, SIEM, SOAR, or endpoint security. The choices you make in your career journey matter. We value your life‑work balance and offer comprehensive health benefits, discretionary time off, paid holidays, monthly me days, and a highly inclusive workplace. You’ll thrive 추천 and grow while living with integrity.\OngoingArmis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other встанов protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.\OngoingSeniority level\augmentedMid‑Senior level\hPhaseEmployment type\hasattrFull‑time\cfdistinctJob function\majorsOther\va(boosts)Industries\orbitComputer and Network Security #J-18808-Ljbffr


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