Customer Care Officer
il y a 2 jours
As part of our Customer Care team, you will be mainly in charge of supporting the German nEHS, onboarding existing and new customers, mainly based in Germany but not exclusively.You will be responsible for: Guiding the prospect through the different parts of the onboarding process while being the central point of contact, Processing product extension requests for existing customers Participating in project meetings, updating status reports, especially in the framework of the nEHS Auction project Performing technical setups and coordinating with internal departments for the admission of the prospect or the product extension of existing customer You may also be asked to participate to other tasks handled by the rest of Customer Care team: Being the first point of contact for all customer incoming requests, such as change of contacts, traders or tradable product extensions. Processing and saving all incoming documentation; Performing the necessary setups to enable access to our products; Defining, maintaining and improving processes, in close cooperation with other colleagues, in order to ensure client satisfaction and compliance with Exchange rules, policies and guidelines. Customer Care being in a central position you will be in daily contact with members, external partners and internal teams such as Sales, Market Operations, Business Development, ECC (the Clearing House), Reporting and Legal departments.In doing so, you will become a valued partner for different stakeholders inside EEX Group as well as for external parties. In return you will receive a great deal for your outstanding performance from your team. After all, we value the exchange of ideas, working together and encouraging each other to become better. We call it: The exchange mindset. University Degree (preferably with a focus on business administration, back-office management) and/or experience in back/middle office Ability to work in a team, strong communication skills, flexibility and reliability Excellent written and verbal communication skills in English. Professional level in German and French is a plus Interest in working in a multi-cultural environment Good knowledge of the Microsoft Office environment Attractive salary package with many benefits including meal allowance, sports and recreational events Personal development thanks to extensive training and learning opportunities A place in a dynamic and international team within EEX Group and Deutsche Börse Group A long‑term perspective in the constantly growing and evolving energy industry Welcometo our World. Hello from EEX. As a leading commodity exchange in Europe, we develop, operate and connect the markets for global energy and commodity trading from Paris and 24other worldwide offices. What’s the secret to our success? We are an expert team of dynamic individuals that drive forward exciting projects while sharing experiences, celebrating success and creating memories, together. You have made it this far – together with us you can go further: Click on the "apply"-button and send us your application.You find additional job offers on our career site . We encourage women to apply and develop their careers with us. #J-18808-Ljbffr
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Customer Care Officer
il y a 1 semaine
Paris, Île-de-France European Energy Exchange AG Temps plein**BonjourParis.Welcometo our World.**Customer Care Officer (f/m/d)Your TasksAs part of our Customer Care team, you will be mainly in charge of supporting the German nEHS, onboarding existing and new customers, mainly based in Germany but not exclusively.You Will Be Responsible ForGuiding the prospect through the different parts of the onboarding process...
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Customer Care Officer
il y a 1 semaine
Paris, France IDEEL GARDEN Temps plein**À propos d’Ideel Garden** Fondée en 2019, Ideel Garden a pour mission de protéger la nature en permettant à chacun d'avoir une alimentation la plus responsable possible. Nous avons pour cela commencé à distribuer nos plats à travers des distributeurs ou frigos connectés (dans des écoles, universités et entreprises) et des partenaires locaux...
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Customer Care Officer
il y a 2 semaines
Paris, Île-de-France Deutsche Börse Group Temps pleinYour tasks: As part of our Customer Care team, you will be mainly in charge of supporting the German nEHS, onboarding existing and new customers, mainly based in Germany but not exclusively.You will be responsible for: Guiding the prospect through the different parts of the onboarding process while being the central point of contact,Processing product...
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Customer Care Officer
il y a 1 semaine
Paris, Île-de-France Deutsche Börse Temps pleinYour tasks:As part of our Customer Care team, you will be mainly in charge of supporting the German nEHS, onboarding existing and new customers, mainly based in Germany but not exclusively.You will be responsible for:Guiding the prospect through the different parts of the onboarding process while being the central point of contact,Processing product...
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Customer Care Officer
il y a 1 semaine
Paris, France Bloomflow Temps plein**The Bloomflow Customer Care Team is growing!** We’re looking for a proactive and client-focused Customer Care Officer based in Paris to join our team and support our clients throughout their journey with the Bloomflow platform. If you’re passionate about technology, communication, and helping customers succeed, we’d love to hear from you. **Our...
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Customer Care Officer
il y a 3 jours
Rue René Boulanger, Paris, France Pixpay Temps pleinEn tant que Customer Care Officer, rejoins notre dream team "Customer Happiness" pour accomplir une mission clef dans notre ambition de fournir une expérience utilisateur tout simplement exceptionnelle Tes missions :Sur un planning alterné, du lundi au jeudi, puis du lundi au samedi :Interagir au quotidien avec nos clients, parents et ados, de manière...
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Customer Care Officer
il y a 5 jours
EEX AG Paris, France Deutsche Börse Group Temps pleinGroup Company: EEX AG Paris Customer Care Officer (f/m/d) Full-time | limitedReady to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of...
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Customer Care Officer
il y a 3 jours
EEX AG Paris, France Deutsche Börse Group Temps pleinGroup Company: EEX AG Paris Customer Care Officer (f/m/d) - limited 9 months Full-/Part-time | limitedReady to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively...
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Customer Care Officer
il y a 5 jours
Paris, France European Energy Exchange AG Temps plein**Bonjour** **Paris.**: **Welcome** **to our World.**: **Customer Care Officer (f/m/d)**: **Your responsibilities**: As part of our Customer Care Exchange & Registries team, you will mainly work with the Exchange related tasks. You will guide the members through the admission processes on our Exchange, as well as help with daily customer support, you will...
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Customer Care Officer
il y a 2 semaines
Paris, France European Energy Exchange AG Temps plein**Bonjour** **Paris.**: **Welcome** **to our World.**: **Customer Care Officer - Registries (M/F/d)**: **Your responsibilities**: As part of our Customer Care Exchange & Registries team, you will mainly work with the Registries related tasks. You will participate in the implementation of new procedures to reinforce the admission process, guide the members...
