People Projects and Programs Lead

OverviewShift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.What You'll Be DoingYou will be the core driver of operational excellence across the entire Shifter lifecycle:Lead with Action: Drive the planning, coordination, and execution of strategic People Team initiatives end-to-end.Build Scale and Efficiency: Build, streamline, and maintain People processes, ensuring they are scalable, efficient, and simple for everyone to use.Drive Positive Impact (ESG/CSR): Lead the implementation and reporting of our environmental, social, and governance (ESG/CSR) programs, including managing documentation. This includes helping to evolve our global Go M.A.D. (Go Make a Difference) Days.Ensure Compliance: Oversee People compliance programs, including background checks, mandatory training, GDPR for our People systems, supporting our Sales Team with RFPs and our Security and Legal teams with internal/external audits.Own Our Knowledge: Be the owner of the People knowledge infrastructure. This includes reviewing and maintaining People policies, guidelines, and process documentation, ensuring the HRIS/intranet knowledge base is accurate and intuitive.Communicate with Impact: Support the development and execution of People Team communications, ensuring our employment brand and internal messages are simple and straightforward.Solve Problems: Serve as a point of escalation to diagnose process root causes and implement long-term solutions that make things simpler for all Shifters.What You'll Need to Succeed4+ years of hands-on experience in People Operations, HR project management, or a closely related operational field.A strong, practical understanding of HR processes, compliance, ESG frameworks, and operational best practices.Proven ability to manage multiple complex priorities and deadlines simultaneously.Excellent communication skills—written, verbal, and presentation—with the ability to deliver messages with clarity and impact. English fluency is required.Proficiency with HRIS, project management tools, and content management platforms.A proactive, detail-driven mindset, focused on finishing what you start and navigating ambiguity with good judgment.BenefitsTo support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:Flexible remote and hybrid working optionsCompetitive Salary and a variable component tied to personal and company performanceCompany equityMultiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growthGenerous PTO and paid holidaysMental health benefits2 MAD Days per year (Make A Difference Days for paid volunteering)Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.Diversity, Equity, and InclusionAt Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology. #J-18808-Ljbffr