Customer Insights

Il y a 2 semaines

Paris, Nouvelle-Aquitaine, France Europcar Group Temps plein

Europcar Mobility Group is seeking a Customer Satisfaction Manager/Representative to champion the Voice of the Customer across the Loyalty & Customer Intelligence team. You will drive CX improvements, lead KPI reporting, and shape the Group Quality Policy with data-driven insights and cross-functional collaboration.

The role requires 5+ years in CX/continuous improvement, strong English communication, and a Master’s degree with statistics exposure.

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