(native Danish) Chat Support Consultant, crypto
il y a 20 heures
(native Danish) Chat Support Consultant, crypto (Remote) SupportYourApp is a global Support-as-a-Service leader partnering with tech companies such as MasterCard, Calm, and MacPaw across 30+ countries. We support clients in 60 languages and invite you to join our multicultural, multilingual team from home. What you will do Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints Build strong and lasting customer relationships Handle customer inquiries and feedback Provide valid, accurate information and solutions to customer requests Maintain up-to-date knowledge of the company's trading platform and general market conditions Understand customers' needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be a part of a fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role Native Danish speaker and excellent English communication skills (at least C1 level) At least 6-12 months of live chat support experience, preferably in crypto or financial services Basic financial knowledge or payment/banking experience Crypto industry knowledge CRM experience in Salesforce Strong analytical, logical thinking, and problem‑solving skills Positive, proactive and responsible attitude Personal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus Basic financial knowledge or payment/banking experience Benefits Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also internal health policy Responsive leadership interested in your development and long‑lasting cooperation Greenhouse conditions for self‑development A culture built on trust, with no time‑tracking requirements The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us Over 1200+ specialists already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. Seniority level: Associate Employment type: Contract Job function: Other Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at SupportYourApp by 2x. #J-18808-Ljbffr
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Remote Danish Crypto Chat Support Specialist
il y a 24 heures
Nice, France SupportYourApp Temps pleinA global Support-as-a-Service leader is seeking a native Danish Chat Support Consultant to provide exceptional customer support in crypto trading. You will handle inquiries via live chat and email, building lasting customer relationships. Candidates should have excellent English skills, live chat experience, and knowledge of the crypto industry. The role...
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(native French) Chat Support Consultant, crypto
il y a 24 heures
Nice, France SupportYourApp Temps plein(native French) Chat Support Consultant, crypto (Remote) SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries....
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Chat Support Consultant, crypto
il y a 2 semaines
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Remote Crypto Chat Support Associate
il y a 18 heures
Nice, France SupportYourApp Temps pleinA global Support-as-a-Service leader is seeking a Chat Support Consultant to join their team remotely in Nice, France. You will provide customer support in crypto trading via live chat and email, build customer relationships, and maintain knowledge of the trading platform. Candidates must be native French speakers with excellent English skills, and at least...
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Crypto Chat Support Specialist
il y a 23 heures
Nice, France SupportYourApp Temps pleinA global support service provider is seeking a Chat Support Consultant to deliver outstanding customer support in crypto trading. The successful candidate will be a native Norwegian speaker with strong English skills, and a passion for solving customer issues in a fast-paced environment. Responsibilities include managing inquiries via live chat and email,...
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(native Norwegian) Chat Support Consultant, crypto
il y a 24 heures
Nice, France SupportYourApp Temps pleinWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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Chat Support Consultant, crypto
il y a 2 semaines
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Chat Support Consultant, crypto
il y a 5 jours
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Travel Advisor
il y a 19 heures
Nice, France FH Collective - Academy Temps pleinTravel Advisor (Danish Market) – Barcelona Join to apply for the Travel Advisor (Danish Market) – Barcelona role at FH Collective - Academy This role is suitable for Danish speakers who are looking for a stable customer‑facing position in the travel industry and are open to working in a hybrid model in Barcelona. Location: Barcelona (Hybrid) Salary:...
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Danish-speaking Travel Advisor – Hybrid Barcelona
il y a 24 heures
Nice, France FH Collective Academy Temps pleinAn international travel service provider is seeking Danish speakers for a customer-facing role in Nice, with a hybrid working model. Successful candidates will support travelers via phone and email, ensuring all inquiries regarding bookings and payments are addressed efficiently. This position offers comprehensive training and development, alongside a...
