(native French) Chat Support Consultant, crypto
il y a 20 heures
(native French) Chat Support Consultant, crypto (Remote) SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. What you will do: Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints Build strong and lasting customer relationships Handle customer inquiries and feedback Provide valid, accurate information and solutions to customer requests Maintain up-to-date knowledge of the company's trading platform and general market conditions Understand customers' needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be part of a fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role: Native French speaker and excellent English communication skills (at least C1 level) At least 6-12 months of live chat support experience, preferably in crypto or financial services Basic financial knowledge or payment/banking experience Crypto industry knowledge CRM experience in Salesforce Strong analytical, logical thinking, and problem-solving skills Positive, proactive and responsible attitude Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus: Basic financial knowledge or payment/banking experience Benefits: Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also internal health policy Responsive leadership interested in your development and long‑lasting cooperation Greenhouse conditions for self‑development A culture built on trust, with no time‑tracking requirements Seniority level Associate Employment type Contract Job function Customer Service Industries IT Services and IT Consulting We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
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Remote Crypto Chat Support Associate
il y a 13 heures
Nice, France SupportYourApp Temps pleinA global Support-as-a-Service leader is seeking a Chat Support Consultant to join their team remotely in Nice, France. You will provide customer support in crypto trading via live chat and email, build customer relationships, and maintain knowledge of the trading platform. Candidates must be native French speakers with excellent English skills, and at least...
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Remote Danish Crypto Chat Support Specialist
il y a 20 heures
Nice, France SupportYourApp Temps pleinA global Support-as-a-Service leader is seeking a native Danish Chat Support Consultant to provide exceptional customer support in crypto trading. You will handle inquiries via live chat and email, building lasting customer relationships. Candidates should have excellent English skills, live chat experience, and knowledge of the crypto industry. The role...
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(native Danish) Chat Support Consultant, crypto
il y a 16 heures
Nice, France SupportYourApp Temps plein(native Danish) Chat Support Consultant, crypto (Remote) SupportYourApp is a global Support-as-a-Service leader partnering with tech companies such as MasterCard, Calm, and MacPaw across 30+ countries. We support clients in 60 languages and invite you to join our multicultural, multilingual team from home. What you will do Deliver outstanding customer...
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Crypto Chat Support Specialist
il y a 18 heures
Nice, France SupportYourApp Temps pleinA global support service provider is seeking a Chat Support Consultant to deliver outstanding customer support in crypto trading. The successful candidate will be a native Norwegian speaker with strong English skills, and a passion for solving customer issues in a fast-paced environment. Responsibilities include managing inquiries via live chat and email,...
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(native Norwegian) Chat Support Consultant, crypto
il y a 19 heures
Nice, France SupportYourApp Temps pleinWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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Chat Support Consultant, crypto
il y a 5 jours
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourAppis a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Chat Support Consultant, crypto
il y a 2 semaines
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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Chat Support Consultant, crypto
il y a 2 semaines
Nice, Provence-Alpes-Côte d'Azur, France SupportYourApp Temps pleinWho are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...
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French Customer Support Representative Lisbon
il y a 17 heures
Nice, France Cross Border Talents Temps pleinAre you looking for an international career adventure in one of Europes most exciting cities Join our team in Lisbon Portugal and be part of a dynamic multicultural workplace that values communication growth and excellence. Were searching for French-speaking Customer Support Representatives ready to help customers with enthusiasm while enjoying the unique...
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French Back Office Agent or Customer Support Agent
il y a 19 heures
Nice, France Velenosi & Meredith Consulting Temps pleinFrench Back Office Agent or Customer Support Agent - Relocation Abroad Job Openings French Back Office Agent or Customer Support Agent - Relocation Abroad About the job French Back Office Agent or Customer Support Agent - Relocation Abroad Job Opportunity: French-Speaking Customer Support & Content Moderation Roles Remote Work with Accommodation or from...
