Senior Operations Specialist

il y a 2 jours

Paris, France Bolt Temps plein

Senior Operations Specialist, Compliance Join to apply for the Senior Operations Specialist, Compliance role at Bolt We are looking for a Senior Operations Specialist to join our France Operations team — a role focused on exploring, launching, and scaling initiatives that shape the future of urban mobility. You’ll have a direct, visible impact on how millions of people move through cities, taking full ownership of your work and driving real change in the marketplace. You will lead efforts to increase and maintain driver compliance, ensuring full adherence to local regulations while minimizing business impact through a steady, high-quality driver supply and seamless engagement. Working closely with the France Local Operations and Bolt Central Operations teams, you’ll optimize processes by managing the KYC verification function and leveraging cross‑functional collaboration with Legal, Public Policy, Marketing, and Product teams. Main Responsibilities Analytics and performance – set up and monitor KPIs to track compliance rates, identify bottlenecks and conversion gaps, and implement targeted solutions. Develop & execute strategies to prevent compliance‑related churn and engage drivers through expiring documents renewal. Structure and manage in‑house and outsourced teams to mitigate all risks related to compliance gaps. Collaborate with HQ teams such as Central Operations, Product, Legal, Data, Campaigns, and Marketing to grow the program and coordinate data sharing with authorities. Requirements 4‑5 years of experience in an analytical or operations position, gained from a startup, strategy consulting, or other relevant organizations. First experience leading teams. Fluency in French and English, with strong written and verbal communication skills. Excellent analytical, storytelling, and problem‑solving skills (Excel/Google Sheets required). Detail‑oriented with strong organizational skills and ability to manage multiple priorities. Hands‑on: not afraid to roll up sleeves and act fast to implement initiatives. Comfortable in a fast‑paced, ambiguous environment and eager to learn. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industries Software Development Referrals increase your chances of interviewing at Bolt by 2x #J-18808-Ljbffr

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